Business Details
About
Hotel
The Hampton Inn Cleveland-Downtown hotel in Ohio offers quality accommodations, friendly and efficient service in clean, comfortable surroundings, with WiFi in all our rooms.
The Hampton Inn Cleveland-Downtown is conveniently located in the heart of the Cleveland, Ohio downtown business and financial district. The Hampton Inn hotel is a short walk from the Galleria and Tower City Malls, Theater District, Convention Center, the Flats and Warehouse District, Rock & Roll Hall of Fame, Great Lakes Science Center, Cleveland State University, Progressive Field, Browns Stadium and The Rocket Mortgage Field House (formerly The Quicken Loans Arena). Cleveland Hopkins International Airport is only 13 miles away from the hotel.
The Hampton Inn Cleveland-Downtown hotel in Ohio has 194 guest rooms featuring complimentary hot breakfast, local and toll-free phone calls, 100% Guest Satisfaction Guarantee, and Hilton Honors Points and Miles. Two-room suites are available at the Hampton Inn downtown hotel in Cleveland, Ohio and are great for families and extended stay guests. The Hampton Inn hotel also features an in-house exercise room. This Hampton Inn hotel in Ohio offers Valet parking service (for a fee) with in/out privileges.
We love having you here at the Hampton Inn Cleveland-Downtown hotel in Ohio.
Location
Hampton Inn Cleveland-Downtown
1460 E. Ninth Street, Cleveland, OH
44114, United States
Hours
Reviews
4.1
2,062 reviews
5 stars
1,019
4 stars
628
3 stars
227
2 stars
69
1 star
119
What are people saying?
AI-generated from recent customer reviews
Staff Service
The staff received high praise for their friendliness, helpfulness, and professionalism, with several guests highlighting specific employees who went above and beyond.
Location
Guests appreciated the hotel's convenient location, with many attractions within walking distance, including the Rock and Roll Hall of Fame and various restaurants.
Room Quality
Rooms were generally described as clean and comfortable, though some guests noted issues with noise and outdated amenities.
Valet Parking
Valet parking was frequently criticized for being expensive and inefficient, with long wait times reported during busy periods.
Breakfast Experience
The complimentary breakfast was well-received, though some guests mentioned it could get crowded and messy at times.
- ACA Carter1 day ago3.0The location, room accommodations, and overall hotel experience were excellent. The room itself was clean, comfortable and newly remodeled. Unfortunately, the check-in experience fell short. The front desk receptionist, Michelle, was rude and unprofessional, raising her voice over a simple question. We were in and out throughout our stay for an event, and each time we walked past the desk she scowled and stared us down. We even attempted to be friendly to lighten the mood, but it didn’t help. It created an uncomfortable and off-putting impression. Everyone has tough days, but that shouldn’t spill over onto guests.
- GDGayle DudgeonOct 28, 20255.0In Cleveland for a wedding . Had a great room with a view of the Cathedral where we were attending the wedding and a beautiful view of downtown and the lake !
- WGWade GunkelOct 26, 20251.0Unbelievable. I call the front desk at 8 am to ask if there's a way to check in early because I have a reservation. Im told no problem, there's rooms available. So I hire a car and take the ride from my location to the hotel only to be told there's no rooms available and I need to wait until 3 to check in. Why was I told the complete opposite not an hour earlier? Being lied to is unacceptable. I wasted money and time to get to the hotel and now I'm forced to find something to do for 5 hours. Im tired and in a bad mood. This place sucks for conning me. A bed is a bed. It's about the service. Service here sucks.
- TVThomas ViottiOct 7, 20254.0Staff was super friendly and facility was nice and about right for the price.
- LSLaura SmithbowerSep 28, 20253.0We had a gorgeous view from our room. Parking can be very expensive. It is NOT included. You can valet for $50 or use a parking garage. There are many nearby. Breakfast is included or there is a Dunkin Donuts right around the corner. The water pressure was low, which was noted on another review site. We went to a concert at the Rocket Arena. It was 0.9 miles to walk, so it was an easy trek. The MLB stadium for the Guardians is right beside it. There are a lot of other attractions in the area within walking distance of this hotel. It was a little noisy. You can definitely tell you're in the city.
Frequently Asked Questions About Hampton Inn Cleveland-Downtown
What types of parking are available at Hampton Inn Cleveland-Downtown?
Valet parking service is available with in/out privileges, and accessible parking is also provided.
Are pets allowed at Hampton Inn Cleveland-Downtown?
Yes, both cats and dogs are welcome at the hotel.
Is there WiFi access at the Hampton Inn Cleveland-Downtown?
Yes, complimentary WiFi is available in all rooms and public areas, including a public internet terminal.
What amenities are available for fitness enthusiasts at the hotel?
The hotel features a free fitness center equipped with elliptical machines, free weights, and treadmills.
Does Hampton Inn Cleveland-Downtown provide complimentary breakfast?
Yes, a free breakfast buffet is available to guests.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel offers accessible parking and elevators to accommodate guests with mobility requirements.
What are the standard check-in and check-out times at the hotel?
Check-in time is at 3:00 PM, and check-out time is at 12:00 PM.
Are there nearby public transportation options to help guests reach the hotel?
While the hotel profile does not list specific transit stations nearby, its downtown location places it close to key areas like Tower City Malls and the Convention Center, which are well served by local public transit.
What nearby dining options are available for guests at Hampton Inn Cleveland-Downtown?
Guests can try Pho Thang Cafe, a Vietnamese restaurant located close to the hotel.
Are there nearby pharmacies or convenience stores accessible to hotel guests?
Yes, CVS Pharmacy and a convenience store are located nearby for guests' convenience.