DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

Reviews

• MS

  Mary Strbac

  Jan 20, 2026
  5.0
  Excellant location, trusted business, dependable service,not overly trendy.real cleveland.
• BM

  Barbara Morrison

  Jan 18, 2026
  2.0
  Hotel permanently closing at end of month. Room not serviced during day. Lamp that constantly flickered not replaced. Desk staff respectful.
• JS

  Jeremy Shaddix

  Jan 15, 2026
  1.0
  Stayed one night last week instead of my 3-night reservation. I couldn't deal with the smell and filthiness of the property, or the lack of care from the staff. Today, while reading the news, I noticed that this hotel is closing down at the end of this month. About 5 years late, if you ask me. My first stay was a few years ago and it was almost as bad, but it looks like they never fixed anything from then to now - just seemed like they were trying to get as much money out of it as they could, then bounce.. typical hotel ownership groups. Crescent Hotels should be ashamed of themselves for this. Now they have to lay off all their staff (even the couple of good ones that I came across). DoubleTree by Hilton is closing in Downtown Cleveland One of the most recent closures involves the DoubleTree by Hilton, located at 1111 Lakeside Ave E in Downtown Cleveland. The hotel is set to permanently shut down on January 30, 2026, resulting in the layoff of approximately 66 employees, according to a notice letter to the city, county, and state of Ohio. In the notice, the company cited “business reasons which are out of the company’s control,” adding that it had “no ability to undertake remedial measures that would mitigate or avoid the closure.” Built in 1973, the 17-story, 378-room hotel previously operated as a Holiday Inn before being acquired by Cami Hotel Investments in 2007 for $10.7 million. The purchase was followed by a $15 million renovation completed the next year, according to a Hotel Online press release. Despite its prime location near Lake Erie and popular attractions such as Huntington Bank Field, home of the NFL’s Cleveland Browns, and several nearby museums, the hotel has struggled financially in recent years.
• SS

  Shae

  Jan 14, 2026
  1.0
  I was very surprised that this Hilton was such a wreck other than the service it was overall a terrible experience The area feels very unsafe My bathroom was dirty the room doors squeaked and barely felt stable overall just looked very run down and not to Hilton standards
• DI

  Deborah Istenes

  Jan 6, 2026
  2.0
  My husband and I recently stayed here and were surprised at how old and gross and dingy the hotel was. Everything from cleanliness to the parking deck elevator being out of order to the toilet not working and the table in the room being filthy. The carpet is in terrible condition and we didn't even want to take our shoes off in the room. We asked to change rooms which they did move us but the new room wasn't much better other than the toilet at least worked. I'm kind of surprised this hotel has retained the Hilton branding, although Hilton has gone down hill quite a bit since covid in my opinion.

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