Business Details
About
Hotel
Located in Cleveland,OH, the Best Western Airport Inn & Suites Cleveland is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Airport Inn & Suites Cleveland
16501 SNOW RD, Cleveland, OH
44142, United States
Hours
Reviews
3.7
1,116 reviews
5 stars
452
4 stars
290
3 stars
146
2 stars
82
1 star
146
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and accommodating staff, highlighting specific individuals for their exceptional service.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty rooms and bathrooms, with some guests expressing concerns about odors and maintenance.
Breakfast Quality
The complimentary breakfast received positive feedback for its variety and quality, although some guests noted that items were not restocked towards the end of service.
Renovation Concerns
Guests reported ongoing renovations that affected their stay, with some expressing dissatisfaction over noise and the state of the facilities.
Value for Money
While some guests found the hotel to be a good value for the price, others felt it was overpriced given the condition and amenities.
- TSTodd Steele3 days ago5.0We stayed the first night and check-in went smooth. Woke the next morning to one of the best self serve breakfast I have ever had. I asked the woman at the desk because we had a change of plans that we needed to stay another night and could I get the same rate. No problem. Great place great staff.
- MGMar Gilata6 days ago1.0This has gotta be one of the worst experiences I’ve ever had at a best Western. From the room to the hard bed and to top it off, the towels weren’t even clean. I have pictures to prove it.
- SJSharn JamesNov 13, 20255.0Love this hotel! It’s our second time ! We stayed at the one in strong-borough but this one is way cleaner, the pool is clean , The breakfast is awesome! The best thing is the yogurt and coffee machine the best , no dipping spoon in yogurt, The breakfast lady is the best she keeps it clean and stocked! Only thing they need to make sure bedsheets are changed cause ours was not you dont know who has sensitive skin. I love that there is no carpet on the floor . I love the shower it can be easily cleaned! Very good location! They never run out of juice! Nicely decorated everywhere!
- CCChantogoldNov 2, 20255.0I rarely do reviews... I had to for this place! The staff was AMAZING! From the kind person who checked us in (MY friend and I were in Cleveland for a concert at the House of Blues) to the attentive, friendly lady that kept the breakfast stocked and cleaned, to the warm/kind lady who checked us out! The rooms were clean and relaxing. Shower was nice and hot! Another note, the breakfast had meat and egg options, a pancake machine, yogurt, coffee, fruit and various juices. It was great.
- MMMich MarieOct 30, 20255.0Nicest staff. Atmosphere very clean pleasant. Rooms are excellent refurbished nice walk in showers. Quiet ! Easy access to stores and highway. Shuttle bus available! Free ! awesome Breakfast 6am to 9am. I visit often as a reset from life! The pool is very clean. Indoor. Just tell them Michaelle sent you with that spelling. Get a discount. See you all there. Go Browns! Soon!
Frequently Asked Questions About Best Western Airport Inn & Suites Cleveland
Does the Best Western Airport Inn & Suites Cleveland offer free breakfast?
Yes, free breakfast is available to guests at the Best Western Airport Inn & Suites Cleveland.
Is there a fitness center available at the Best Western Airport Inn & Suites Cleveland?
Yes, the hotel features a fitness center for guests to use.
Does the hotel provide room service?
Yes, room service is available at the Best Western Airport Inn & Suites Cleveland.
Is the Best Western Airport Inn & Suites Cleveland a smoke-free property?
Yes, the property is smoke-free to provide a healthy environment for all guests.
Is free Wi-Fi available at the Best Western Airport Inn & Suites Cleveland?
Yes, free Wi-Fi is available throughout the hotel, including guest rooms and the business center.
What are the check-in hours at the Best Western Airport Inn & Suites Cleveland?
The hotel is open 24 hours daily, so guests can check in at any time.
What is the address of the Best Western Airport Inn & Suites Cleveland?
The hotel is located at 16501 Snow Rd, Cleveland, OH 44142, USA.
Are there other hotel options nearby the Best Western Airport Inn & Suites Cleveland?
Yes, there are several hotels nearby, including the Super 8 by Wyndham Brook Park/Cleveland, which might be useful if additional accommodations are needed.
How can RTSC Training near the Best Western Airport Inn & Suites Cleveland be relevant to my stay?
RTSC Training is a nearby professional service that could be useful if you need specialized training sessions during your visit to the Cleveland area.
Is the Best Western Airport Inn & Suites Cleveland conveniently located for travelers using the airport?
Yes, as its name suggests, the hotel is located near the airport, making it a convenient choice for travelers arriving or departing from Cleveland Hopkins International Airport.