Homewood Suites by Hilton Cincinnati-Downtown

Reviews

• NS

  Nathan Sheets

  Nov 17, 2025
  5.0
  Thomas and Calvin at the valet were awesome! Both men were extremely polite and answered all our questions as to where to go and how to get there. Will definitely park here again!!!
• CM

  Courtney Marsh

  Nov 11, 2025
  5.0
  Thomas and Charles at the valet were so great! Offered to park my car on the street while I went up to my room for a bit and have it ready before dinner. So friendly!
• BM

  Brendan Marcum

  Nov 6, 2025
  5.0
  Todd at Valet is an absolute LEGEND. Kind, professional and helpful. Definitely coming back just because of this guy's awesome attitude. Todd should be training people!!
• XS

  Xavier Smith

  Oct 19, 2025
  1.0
  Where should I start???? FIRST and foremost When my wife and I arrived we were looking for parking, we go in the parking garage and park, unpack our things WITHOUT a luggage cart and proceed to the elevators, NONE of them were working and told us to use the stairs, MIND you we had so many bags and extras for our stay, so we proceed to leave and circle the block 4 times for parking!! We asked the “valet” where would it be okay for us to park he told us across the street.. in the TOW ZONE, we finally find a parking spot and head in the hotel, there was one skinny luggage cart for all of our belongings.. we get on the elevator and the lobby is on the second floor, looks newly renovated so we were excited for our stay! We head to check in and TONYA at the front desk had a nasty attitude to begin with, she proceeded to tell us it’s an additional $50 for incidentals when I in FACT called and asked before we came, we go to our old, outdated, ancient furniture of a room and realize we had a tub.. I didn’t book a tub so we go back to the desk, mind you the room was on the 7th floor! we tell TONYA can we have a room with a shower, she gives us another room so my wife and I head to that one, we get in there to another TUB!! so we had to go BACK downstairs to the desk, at this point i’m livid, finally we get a 3rd room and it has a shower.. we go in and my wife and i try to unwind, the tv on the website did not say it was going to be a 12 inch tablet with no streaming services, so we had to go BACK downstairs to go to walmart for a HDMI cord, we get back and the remotes not working, at this point i’m annoyed with how this whole stay is going.. when i say i will NEVER book here again, that’s what i mean.. this has to be the most bottom of the barrel hotel hilton has, 0/10 would NEVER recommend!!
• BG

  B Gilbert

  Oct 19, 2025
  1.0
  SAVE YOUR MONEY AND GO ELSEWHERE!!! …. So.. where should i start? the building is old, smelly and just old, they spent more money on the lobby than the rooms… You check in on the 2nd floor… valet is $42 a day.. just park in the parking garage it was $31.50 for an entire day.. on the weekends would be your best bet parking on the street is FREE .. in the garbage the service elevator don’t work so be prepared to walk down steps with your luggage…. I don’t recommend the hotel at all.. the 7th floor smelled like literal poo… No rooms have showers unless it’s an accessible room. the house keepers aren’t friendly. the break is ok. very basic.. it’s a terrible location.. there’s no place for you to unload your stuff… Terrible. won’t be back for sure.. this hotel is way below hiltons standards.. the carpets in the hall are dirty.. the tvs in the room are extremely small… 32 in tv… bring your reading glasses to watch tv… SAVE YOUR MONEY AND GO ELSEWHERE!!!

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