Holiday Inn & Suites Cincinnati-Eastgate (I-275E) by IHG

Reviews

• EG

  Epic Guy

  3 days ago
  1.0
  We were forced to stay at this hotel due to a kitchen fire at our home, and unfortunately it was the worst overnight stay we’ve ever experienced. During the night, several of us woke up with itchy, blister-like bite patterns on our bodies. We immediately notified the front desk and were assured there were no bedbugs in the room. However, after locating, capturing, and physically bringing the bug to the front desk, the staff still refused to admit that it was indeed a bedbug. Despite this, we were told they could not accommodate us with another room. No solution, no assistance, and no concern for the health and safety of our family or any potential guests in the surrounding areas. We packed up extremely carefully and slowly to avoid transferring bedbugs to our next hotel, checked out immediately, and will never return. The lack of accountability, poor response, and refusal to help in a situation involving a serious health concern was unacceptable. I strongly caution others before staying here
• RR

  RW

  Dec 21, 2025
  3.0
  the staff were very friendly and the breakfast was good. the rooms itself are very dated, carpet is stained and our bathroom tub was so discolored it made me not want to shower there.. there was a large burn mark on the desk in the room, i’m surprised it wasn’t taken to the trash. bed was comfy, but the air kicking on/off was so loud it woke me up frequently.
• ES

  Ellen Stanton

  Dec 20, 2025
  3.0
  It’s a trade-off. This is an older hotel that is undergoing renovations. That being said, a renovated room still has old furniture. The bathroom is updated but lacks ANY place to hang a towel and has NOWHERE to put toiletries inside the shower- you literally have to put the bottle on the floor. Not sure who planned the renovations. Not sure how they are still in business. When we came in, the front door was stuck open and they could t get it shut- it was below freezing. Our bed was comfortable. Employees are very friendly.
• RR

  Roy Richey

  Dec 8, 2025
  1.0
  Beds are worse than sleeping on the floor. Microwaves dont work correctly, closed the hottub due to cost concerns however kept the fountain in the lobby? This place is a joke. I go every year for the pincinnati event in December and while the show gets better every year. The hotel has gotten worse every year. Admit your mistake, redig the hole you filled in for the hot tub and renovate the lobby. This is the most assanine excuse. Obviously the comfort of your guests dosent matter as i was told by several employees that a ton of people have complained.
• JR

  Jason Richards

  Dec 3, 2025
  5.0
  A Tick Personal here, as I Started Coming to this Holiday Inn Starting June 29th 2025 for Work(Refrigerated Box Truck Driver Based in Wisconsin). _MAN!_ Did not Expect to Like Ohio so much. I definitely Befriended the McKenna's Staff, maybe the Front Desk, too. Yes, the Building's a Bit Older, but even so, it wasn't Terrible in my Stays there(June, July, August, September, and Thursday October 30th/Halloween Friday Morning). Some Rooms are Nicer than Others, but Considering the Wear-And-Tear of Hotels, I Survived! Only Once was there a Funny Moment; September, I was Given...2 or 314, and when I Opened the Door, the Room had a Ton of Female Everything Around(Jeans, Dresses, Curlers, etc)! An Empty Bottle of Canada Dry, too, next to the TV. 🤣😅. But it was Exchanged and All was Well. The Foodservice Company Cut my Hours So, not Only would I Qualify for Unemployment here in Wisconsin(Yikes...), but for some Other Troubles at the Company, I Resigned. So I won't be Seeing you again for Some Time, if Ever. But I wanted to Thank everyone I Befriended there. I Appreciate it.

Frequently Asked Questions About Holiday Inn & Suites Cincinnati-Eastgate (I-275E) by IHG