Holiday Inn Express & Suites Cincinnati NE - Redbank Road by IHG
4.0747 reviews
Business Details
About
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Enjoy all the exciting attractions from our Cincinnati hotelHoliday Inn Express & Suites Cincinnati NE - Redbank Road near Medpace, Downtown Cincinnati and the Cincinnati Reds
Welcome to the 100% non-smoking Holiday Inn Express & Suites Cincinnati NE - Redbank Road. We are conveniently located on Hetzell St. off the NE corner of Hetzell & Red Bank Rd. just one mile from I-71 and minutes from downtown Cincinnati. Our central location is a half mile from Oakley Station, and approximately 35 minutes from the Cincinnati/Northern Kentucky International Airport (CVG).
Leisure guests will find the Holiday Inn Express & Suites Cincinnati NE-Redbank Road near popular Cincinnati attractions: Cincinnati Bengals Stadium, Cincinnati Reds Stadium, US Bank Arena, The Hardrock Casino, Cincinnati Zoo and Botanical Gardens, and Newport Aquarium. The University of Cincinnati and Xavier University are minutes away.
Business travelers to our Cincinnati hotel will enjoy a short trip to the headquarters of Proctor & Gamble, Fifth Third Bank, Kroger,Macy’s, and American Financial Group. Other nearby corporations include Medpace and Coca-Cola.
Location
Holiday Inn Express & Suites Cincinnati NE - Redbank Road by IHG
5311 Hetzell Street, Cincinnati, OH
45227, United States
Hours
Reviews
4.0
747 reviews
5 stars
384
4 stars
179
3 stars
55
2 stars
46
1 star
83
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Staff Performance
Feedback highlighted the friendliness and helpfulness of the staff, with specific mentions of individuals who provided exceptional service.
Noise Issues
Several reviews mentioned noise disturbances from other guests and external sources, impacting the overall comfort of the stay.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying the variety and quality, while others noted issues with availability and freshness.
Management Concerns
There were multiple complaints regarding management's responsiveness and handling of customer issues, particularly in cases of overbooking and customer service.
- KSKaelyn SwigerNov 16, 20255.0The room was very clean and very nice, shower had good pressure and bed was comfortable! Owner was friendly and helpful, very beautiful view outside.
- FCF CancerNov 7, 20255.0Very nice and clean
- THTerry HutchingsOct 31, 20254.0Very nice rooms. The staff were quite cool.
- PGPamela GittOct 4, 20255.0I want to first say. We did have an issue when we first got there. Bob at the front desk was amazing very polite and helpful. The hotel was very clean. It is off the beaten path so u do have to travel to get to a restaurant. I would suggest getting a front room as to the back rooms are next to a railroad which in the middle of the night startles you. Over all really great hotel.
- MSMatt StevensOct 2, 20252.0Why on earth would a hotel permit their trash hauler to pickup at 4AM? They need to control you vendors and have them pickup between check out and check in, early afternoon when hardly anyone is there and not likely sleeping.
Frequently Asked Questions About Holiday Inn Express & Suites Cincinnati NE - Redbank Road by IHG
What time can I check in and check out at Holiday Inn Express & Suites Cincinnati NE - Redbank Road?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Is breakfast included with my stay at this hotel?
Yes, a free buffet breakfast is available for guests.
Does the hotel provide any fitness facilities?
Yes, free fitness center access is available, including elliptical machines, free weights, and treadmills.
Are pets allowed at Holiday Inn Express & Suites Cincinnati NE - Redbank Road?
No, pets including cats and dogs are not allowed on the property.
Is there parking available for guests?
Yes, free parking is available on site, including accessible parking spaces.
Does this hotel offer enhanced cleaning and sanitation measures?
Yes, the hotel uses commercial-grade disinfectant, has employees trained in cleaning and hand washing procedures, offers daily housekeeping, and has added sanitation especially in food areas.
Can I access WiFi during my stay?
Yes, free WiFi is available in public areas throughout the hotel.
Are digital key options or contactless services available at the hotel?
Yes, digital guest room keys and contactless check-in and checkout services are offered.
What nearby attractions can I visit while staying at this hotel?
Nearby attractions include Cincinnati Bengals Stadium, Cincinnati Reds Stadium, US Bank Arena, The Hardrock Casino, Cincinnati Zoo and Botanical Gardens, and Newport Aquarium.
Are there any nearby dining or entertainment options close to the hotel?
Yes, guests can visit nearby places like Overlook Kitchen + Bar for dining, and USA Ninja Challenge for activities and amusement.
How can nearby transit or hotel choices impact my visit to Holiday Inn Express & Suites Cincinnati NE - Redbank Road?
The hotel is close to Oakley Station for convenient transit access, and nearby hotels like Red Bank Hetzel and The Summit Hotel provide alternative accommodation options.