Holiday Inn Express & Suites Cincinnati NE - Redbank Road by IHG

4.0
750 reviews
Best hotel to stay few minutes away from downtown Cincinnati.

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Enjoy all the exciting attractions from our Cincinnati hotelHoliday Inn Express & Suites Cincinnati NE - Redbank Road near Medpace, Downtown Cincinnati and the Cincinnati Reds Welcome to the 100% non-smoking Holiday Inn Express & Suites Cincinnati NE - Redbank Road. We are conveniently located on Hetzell St. off the NE corner of Hetzell & Red Bank Rd. just one mile from I-71 and minutes from downtown Cincinnati. Our central location is a half mile from Oakley Station, and approximately 35 minutes from the Cincinnati/Northern Kentucky International Airport (CVG). Leisure guests will find the Holiday Inn Express & Suites Cincinnati NE-Redbank Road near popular Cincinnati attractions: Cincinnati Bengals Stadium, Cincinnati Reds Stadium, US Bank Arena, The Hardrock Casino, Cincinnati Zoo and Botanical Gardens, and Newport Aquarium. The University of Cincinnati and Xavier University are minutes away. Business travelers to our Cincinnati hotel will enjoy a short trip to the headquarters of Proctor & Gamble, Fifth Third Bank, Kroger,Macy’s, and American Financial Group. Other nearby corporations include Medpace and Coca-Cola.

Location

Holiday Inn Express & Suites Cincinnati NE - Redbank Road by IHG
5311 Hetzell Street, Cincinnati, OH
45227, United States

Hours

Reviews

4.0
750 reviews
5 stars
387
4 stars
179
3 stars
55
2 stars
46
1 star
83

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.

Staff Service

The staff received mixed reviews; while some guests highlighted friendly and helpful service, others reported unprofessional behavior and poor customer service.

Breakfast Quality

The breakfast offerings were generally well-received, with several guests enjoying the variety and quality of food.

Noise Issues

Several reviews mentioned noise disturbances from thin walls and external sources, impacting the overall comfort of the stay.

Management Concerns

There were complaints regarding management responsiveness and handling of issues, particularly related to reservations and customer service.
  • TW
    Tony Walker
    Nov 29, 2025
    5.0
    Really nice place
  • KS
    Kaelyn Swiger
    Nov 16, 2025
    5.0
    The room was very clean and very nice, shower had good pressure and bed was comfortable! Owner was friendly and helpful, very beautiful view outside.
  • FC
    F Cancer
    Nov 7, 2025
    5.0
    Very nice and clean
  • TH
    Terry Hutchings
    Oct 31, 2025
    4.0
    Very nice rooms. The staff were quite cool.
  • PG
    Pamela Gitt
    Oct 4, 2025
    5.0
    I want to first say. We did have an issue when we first got there. Bob at the front desk was amazing very polite and helpful. The hotel was very clean. It is off the beaten path so u do have to travel to get to a restaurant. I would suggest getting a front room as to the back rooms are next to a railroad which in the middle of the night startles you. Over all really great hotel.

Frequently Asked Questions About Holiday Inn Express & Suites Cincinnati NE - Redbank Road by IHG

What time can I check in and check out at Holiday Inn Express & Suites Cincinnati NE - Redbank Road?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Is breakfast included with my stay at this hotel?

Yes, a free buffet breakfast is available for guests.