Immerse yourself in local history and Bearcat tradition at Graduate by Hilton Cincinnati, where creative interiors and college nostalgia come together for a stay that’s undeniably Cincy. Set right on the University of Cincinnati campus, our hotel offers Ohio-inspired guest rooms, a playful lobby restaurant and coffee shop, and all our signature Graduate touches.
Multiple reviews highlighted concerns about room cleanliness, including trash left in rooms, dirty bathrooms, and pest problems.
Staff Performance
Many customers praised the staff for their friendliness and helpfulness, particularly mentioning individuals who went above and beyond to assist guests.
Unique Decor
Guests appreciated the quirky and eclectic decor of the hotel, which added to the overall experience.
Location Convenience
The hotel's proximity to the University of Cincinnati and local attractions was frequently noted as a positive aspect.
Service and Communication Problems
Several reviews pointed out issues with service, including poor communication regarding billing and housekeeping.
JL
Jamie LeValley
5 days ago
5.0
Conveniently located
ZF
Zachary Ford
Jan 3, 2026
4.0
The Graduate is a quirky hotel in a decent location near the Cincinnati Zoo in downtown. The rooms themselves were good. Bathrooms could use some work, particularly the shower currents and wiping down the walls. The parking garage is a little sketchy too, as anyone can just walk in from the ground floor. You can tell there were some homeless spots in some of the parking areas with a lot of trash and makeshift beds. We didn't have any issues with people messing with our car. I don't know of the hotel even controls the parking garage, so it may be out of their control. The service was great though, and the beds were comfy.
SP
Swaroop Pophale
Dec 20, 2025
5.0
Wonderfully whimsical hotel with spacious and comfortable rooms. On site parking is available and the café has tasty breakfast items to offer.
AP
Anita Preer
Dec 15, 2025
2.0
I stayed at the Graduate Hotel in Cincinnati from October 16–18, and the experience fell far below expectations.
Upon check-in around 5:00 PM, the room was not clean. There was trash in the restroom, trash on the floor, and trash left inside the in-room refrigerator. Because we were attending a concert that evening, we had no time to wait for the issue to be addressed and had to leave immediately after changing.
When I reported the issue the following morning, I was told housekeeping had not serviced the room due to a sign on the door. Regardless, the room should never have been in that condition upon arrival.
In addition to cleanliness concerns, the bed was extremely uncomfortable, and the room was very loud both nights, making it difficult to rest.
I attempted to resolve this directly with hotel staff and management and later through my bank. Despite requesting only a partial refund, the dispute has been denied multiple times, with no meaningful resolution offered. Staff interactions during this process were also dismissive and unhelpful.
I primarily stay at Hilton properties and expected a much higher standard of cleanliness, service, and accountability. Unfortunately, this experience did not reflect that.
I would not recommend this hotel based on my experience.
Update: After escalation, hotel management (Tj) issued a partial refund for the stay. I appreciate the effort to resolve the billing concern. However, the original issues related to room cleanliness, comfort, noise, and overall service remain unchanged.
DJ
Donney Jackson
Dec 10, 2025
5.0
They've got Bootsy Collins wallpaper in the bathrooms of the rooms!!! What more needs to be said? If you don't know who Bootsy is, Google him. However, ALL of the staff were extremely helpful and nice to work with. The location isn't the best by some standards, but I found it's proximity to the University of Cincinnati a plus. They've got a great bar area for unwinding after a busy day with a decent menu to choose from. I would definitely stay at this location again!
Frequently Asked Questions About Graduate by Hilton Cincinnati
What are the pet policies at Graduate by Hilton Cincinnati?
Graduate by Hilton Cincinnati welcomes pets with a fee of $75 per pet per stay, up to a maximum of 2 pets.
Is parking available at Graduate by Hilton Cincinnati?
Yes, self-parking is available for guests at a rate of $15 per day.
Does Graduate by Hilton Cincinnati offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal for guest use.
What are the check-in and check-out times at Graduate by Hilton Cincinnati?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Is the hotel accessible for guests with mobility needs?
Yes, Graduate by Hilton Cincinnati offers accessible parking and mobility-accessible facilities including an elevator.
What dining options are available at or near Graduate by Hilton Cincinnati?
The hotel features a playful lobby restaurant and coffee shop. Nearby dining options include Caminetto Euro-American Bistro, Bearcat Lounge, Noodles & Company, El Taco Veloz, and Fusian.
Are there any nearby venues for events or conferences?
Yes, nearby venues include Kingsgate Marriott Conference Center at the University of Cincinnati and Bearcat Lounge, both offering event spaces suitable for meetings and social gatherings.
How can the nearby University of Cincinnati campus enhance my stay?
Being set right on the University of Cincinnati campus allows easy access to University Hall, University Commons, and various college buildings, ideal for visitors attending campus events or exploring local education facilities.
Is there a nearby ATM for convenient cash withdrawal?
Yes, there is a PNC ATM located close to Graduate by Hilton Cincinnati for guests' convenience.
What business services are available at the hotel?
The hotel has a business center and offers 22 meeting rooms, making it suitable for conferences and business events.