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Canton, Ohio's Staybridge Suites Canton is ideally located in the heart of the city, allowing guests to take advantage of all that Canton has to offer.
Guests of our pet-friendly hotel enjoy the close proximity to nearby attractions like the Belden Village Mall, Pro Football Hall of Fame, and the McKinley Monument. The Canton area also boasts the Canton Museum of Art, the Classic Car Museum, the Harry London Chocolate Factory, as well as Gervasi Vineyard. Staybridge Suites Canton is 35 miles from Sugarcreek Ohio, the center of Ohio's Amish Country.
While visiting Canton, our guests enjoy spacious suites that feature full kitchens and ergonomic workspaces. Staybridge Suites Canton offers free laundry facilities, a fully equipped Fitness Center, a heated indoor pool, an outdoor barbecue pavilion, and a 24-hour convenience store. All guests will enjoy our free breakfast buffet, and may join us for complimentary Socials Monday through Wednesday evenings. We look forward to the opportunity to make the Staybridge Suites Canton your home away from home.
Location
Staybridge Suites Canton by IHG
3879 Everhard Road NW, Canton, OH
44709, United States
Hours
Reviews
4.4
637 reviews
5 stars
422
4 stars
123
3 stars
41
2 stars
13
1 star
38
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many guests praised the friendliness and helpfulness of staff members like Troy and Amy, there were significant complaints about rude behavior and poor customer service from some staff, particularly during issues with room conditions.
Room Quality
Guests generally found the rooms to be spacious and clean, but there were multiple reports of cleanliness issues, such as dirty bathrooms and unmade beds, as well as complaints about outdated furniture.
Breakfast Experience
The breakfast received mixed reviews; some guests enjoyed the variety and quality, while others reported shortages and poor quality items, particularly on weekdays.
Amenities and Cleanliness
The hotel offers good amenities like a pool and gym, but there were complaints about the cleanliness of the pool and hot tub, as well as issues with housekeeping not being thorough.
Reservation Issues
Several guests experienced problems with reservations, including lost bookings and being assigned incorrect room types, leading to frustration and disappointment.
- JDJonathan DavisOct 26, 20255.0Just Absolutely wonderful Hotel and Staff. Whenever, I'm visiting my Fiancé Family in Canton Ohio, we stay here. From the free Breakfast, Gym, Business Center, Indoor Pool, Laundry Room, Excellent Room Service, Large and Spacious Rooms we definitely recommend staying here. We had 2 separate Bedrooms each with there own Bathroom and a pull out Sleeper Couch. 1 Bedroom had a Single King Bed, TV, Recliner Chair and Bathroom. The 2nd Bedroom had 2 different Queen Beds, TV and Bathroom. 7 people can sleep in this room with the Pull Out Sleeper Couch/Bed in the Living Room that also has a TV
- DCDan CarpenterOct 7, 20255.0Very nice. Breakfast typical, nothing to write home about.
- JFJoshua FosterSep 29, 20255.0So this is my 2nd review but this place is totally awesome we have been here since May and have enjoyed it so much Troy and Amy are amazing as well as the GM Shannon they treat us like family the pool is amazing I would highly recommend to anyone breakfast is good and parking is great.
- GWGlenn WilkinsSep 25, 20255.0Very nice extended stay chain. I have enjoyed several stays at this property.
- GJGina JurriesSep 23, 20251.0We booked a stay at this hotel. We always stay with IHG hotels. We are platinum elite with this hotel change. Yesterday they had a pipe repaired done in the building. After the repair was completed the pipe broke. It flooded many areas on the first floor. Our room was next to where the pipe broke so it flooded our room badly. Troy and Amy pounded on our door to see if the room was flooded. I was napping and had no idea our room was flooded. I told them they would need to move us to another room. Amy rudely said I'm sorry we have no rooms available. I said I am sorry but you can't have us stay in a room like this. She said you're welcome to check out. Really? Instead of telling someone checking in we don't have a room and explaining what had happened she wants us to check out. It was her rude attitude that was not appreciated and they did not care. This happened at about 3pm. At 11pm still in a flooded room the sent a crew to vacuum up the water. We were in bed sleeping. I called down to the front desk to talk with Troy and he was not helpful and very much could care a less. I don't think we will be staying with this hotel change any longer. Today they have moved us next door. The loud fans are in the hallway and so loud in our room. This hotel has awful customer service with employees like Troy and Amy.. This hotel should of been more concerned and caring. The general manager must have the same level of customer service as we never heard from her. I understand things happen out of your control but you treat good customers with concern and go above and beyond to make it right. The two of them very absolutely awful...
Frequently Asked Questions About Staybridge Suites Canton by IHG
What are the check-in and check-out times at Staybridge Suites Canton by IHG?
Check-in is at 3:00 PM and check-out is at 12:00 PM at Staybridge Suites Canton by IHG.
Are pets allowed at Staybridge Suites Canton by IHG?
Yes, both cats and dogs are welcome at Staybridge Suites Canton by IHG as it is a pet-friendly hotel.
Is free breakfast provided at Staybridge Suites Canton?
Yes, guests enjoy a complimentary breakfast buffet each morning at Staybridge Suites Canton by IHG.
Does Staybridge Suites Canton offer fitness facilities?
Yes, there is a free fitness center available with equipment including elliptical machines, free weights, and treadmills.
Is there parking available for guests at Staybridge Suites Canton?
Yes, free accessible parking is available for guests at Staybridge Suites Canton by IHG.
What amenities are available related to hygiene and safety at the hotel?
The hotel uses commercial-grade disinfectants, offers enhanced cleaning in common areas and guest rooms, provides sanitizer, removes high-touch items, and offers contactless check-in and check-out for guest safety.
Are there any nearby dining options near Staybridge Suites Canton by IHG?
Yes, nearby dining options include Fat Head's Brewery Canton Ohio, American Oven Homestyle Kitchen, Malley’s Chocolates for sweets, Fazoli’s for Italian food, McDonald's, Denny’s, Burger King, and Fuji Sushi nearby.
What shopping options are close to Staybridge Suites Canton?
Nearby shopping includes SKECHERS Warehouse Outlet, Kirkland's, Talbots Outlet, HomeGoods, T.J.Maxx, La-Z-Boy Furniture Galleries, Burlington, and Ohio Gold & Pawn LLC.
What local attractions can guests visit near Staybridge Suites Canton?
Guests can explore the Pro Football Hall of Fame, McKinley Monument, Canton Museum of Art, Classic Car Museum, Harry London Chocolate Factory, and Gervasi Vineyard nearby.
How can guests use nearby services to enhance their stay?
Guests can visit the 24-hour convenience store at the hotel for essentials, or explore nearby services like the Canton Pediatric Dental Center for healthcare and National Remedial Driving & License Rescue for driving lessons.