Holiday Inn Express Cleveland Airport - Brook Park by IHG

Reviews

• BD

  Bonnie Donofrio

  Jan 4, 2026
  5.0
  Once we discovered the Holiday Inn Express on Snow Rd in Brook Park, it has been our go-to whenever we go to Cleveland. First, the location is great, very close to I-71, I-480 and the airport. More importantly, the place is very clean, rooms are spacious, showers are warm with good pressure, and amenities are complete: mini-fridge, blackout shades, wifi, iron, hair-blower, charging ports, carts on wheels, ice and filtered water … and the daily breakfast included beats all other hotel-included-breakfasts we’ve had. There is a good selection that is kept stocked and warm, and the little omelettes, meats and especially potatoes are really good. The space to sit and eat is comfortable and continually cleaned and they have delicious coffee with fresh cream available 24-7, made by a special machine that grinds the beans prior to the brewing of each individual cup. The most impressive thing is that everyone who works there is really friendly and very accommodating. Need a car ice scraper?-no problem; Need to use our freezer tonight? -no problem; Need your sheets changed today? - no problem; need help with printing something from your phone? -no problem. And the price is right! No more boutique hotels for us when we’re in Cleveland.
• SF

  Shantel Ford

  Dec 26, 2025
  2.0
  Rooms were not cleaned that good at all. Night one we were in room 208 , the second night they moved us and that room was nasty , hair was all over the bathroom floor, and in the shower. I took pictures and went to the front desk and asked to be moved and they did move us. The third room was ok but it was cleaned by the same person so you could tell she did not clean well at all. The Housekeeping manager should be checking behind the cleaning staff to make sure things like this don’t happen.
• JB

  James Bower

  Dec 25, 2025
  5.0
  We were about the only ones there on Christmas Eve. Nice, clean place with decent rooms and a nice breakfast.
• CD

  Cee Davis

  Dec 22, 2025
  5.0
  Book here! Very close to the airport. The staff is AMAZING. They go above and beyond to make sure your stay is pleasant. This is my hotel of choice.
• DD

  Dale Denton

  Dec 1, 2025
  1.0
  Tv doesn't work, Ethernet doesn't work, wifis exceptionally bad, given two towels instead of the 3 they said id have before suggesting to be green and not have my room attended for a week. This place sucks.

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