Business Details
About
HotelWedding VenueConference CenterCandlewood Suites
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Location
Candlewood Suites Youngstown West - Austintown by IHG
5575 Cerni Place, Austintown, OH
44515, United States
Hours
Reviews
4.4
372 reviews
5 stars
246
4 stars
75
3 stars
20
2 stars
9
1 star
22
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about dirty rooms, including unclean floors, stained bedding, and inadequate housekeeping.
Staff Performance
The staff received numerous compliments for their friendliness and helpfulness, with specific mentions of individuals who provided exceptional service.
Amenities and Maintenance
Guests expressed disappointment over the non-functioning pool and hot tub, as well as the need for renovations and repairs in various areas of the hotel.
Comfort and Noise
While some guests found the beds comfortable, others reported issues with noise from nearby trucks and barking dogs, affecting their sleep quality.
- JBJenni BeaulieuDec 28, 20255.0The room was clean and the staff is super friendly and helpful.
- SCSandy ClaytonDec 9, 20255.0I could live there
- SCS CDec 4, 20251.0The room was nasty and the furniture was very worn and dirty. The carpets throughout the building and room were extremely Dirty. Checked in and the dirty towels from the last guest were still hanging in the bathroom. Left and found another hotel to stay in.
- JJJohn JoyOct 14, 20251.0Needed this location but was quite disappointed with all the barking dogs throughout the night and the dirty floors. Entryway to the hotel was a dirty greeting as well. 😔
- MMMike Masse'Oct 13, 20255.0Service was outstanding. Dione Carter went above and beyond to take care of everything I needed during my stay.
Frequently Asked Questions About Candlewood Suites Youngstown West - Austintown by IHG
What are the check-in and check-out times at Candlewood Suites Youngstown West - Austintown by IHG?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer accessible parking and mobility access?
Yes, the hotel provides accessible parking and is mobility accessible.
Are pets allowed at Candlewood Suites Youngstown West - Austintown?
Yes, both cats and dogs are welcome at the hotel.
Is there a fitness center available for guests at the hotel?
Yes, there is a fitness center available for free, equipped with elliptical machines, treadmills, and free weights.
Does the hotel provide contactless check-in and check-out options?
Yes, contactless check-in and check-out services are available.
Are housekeeping and enhanced cleaning measures provided at the hotel?
Yes, housekeeping services are available and both guest rooms and common areas have enhanced cleaning protocols, including the use of commercial-grade disinfectants.
Does Candlewood Suites Youngstown West - Austintown welcome LGBTQ guests?
Yes, the hotel welcomes LGBTQ guests.
Where can I find nearby restaurants when staying at Candlewood Suites Youngstown West - Austintown?
Nearby restaurants include Bob Evans for American breakfast and brunch, McDonald's for fast food, La Terraza Austintown and Los Girasoles for Mexican cuisine, Burger King for burgers, Dunkin' for coffee and donuts, and Ice House Inn for bar and sports bar offerings.
What nearby facilities are available for automotive services?
Nearby automotive services include Goodyear Commercial Tire and Service Centers, Wing Foot, Ascendance Truck Centers, John’s Towing and Auto Recovery, Cerni Motors, and Cerni International Truck.
Are there any nearby outdoor recreational activities close to the hotel?
Yes, guests can enjoy the Metroparks Bike Trail Mineral Ridge for hiking and mountain biking.