Business Details
About
HotelWedding VenueConference Center
No description for the hotel available
Location
Candlewood Suites Youngstown West - Austintown by IHG
5575 Cerni Place, Austintown, OH
44515, United States
Hours
Reviews
4.4
369 reviews
5 stars
244
4 stars
75
3 stars
20
2 stars
9
1 star
21
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the staff for their outstanding service, particularly highlighting individuals like Mike and Dione for their helpfulness and friendliness.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty floors, unclean rooms, and inadequate housekeeping.
Amenities Discrepancies
Guests expressed disappointment over advertised amenities like the pool and hot tub being closed, and issues with room appliances and furniture.
Room Quality
Feedback varied on room quality, with some guests enjoying spacious and well-equipped rooms, while others reported outdated furniture and maintenance issues.
Location and Value
The hotel was noted for its convenient location and affordability, making it a suitable choice for travelers.
- JJJohn JoyOct 14, 20251.0Needed this location but was quite disappointed with all the barking dogs throughout the night and the dirty floors. Entryway to the hotel was a dirty greeting as well. 😔
- MMMike Masse'Oct 13, 20255.0Service was outstanding. Dione Carter went above and beyond to take care of everything I needed during my stay.
- TTThe Faithful Farmer Momma / The_Portillo_HomesteadOct 10, 20253.0The gal at the front desk was super sweet and helpful. Rooms aren't the cleanest ever and there are lots of sketchy people just hanging around.
- CCCharityOct 7, 20252.0Do not let them fool you. They do have a beautiful pool and hot tub. But staff says they have been closed for months and they have no clue if they will even ever have them fixed and open for guest use, that the owner does not want to put any money in to fix them, he would rather fill them with concrete. The holiday inn behind it does have a working pool and hot tub. Enough of the false advertising please.
- MMMantisSep 3, 20254.0Stayed for 4 nights with my gf for a vacation trip it was lovely stay. customer service was great ! There was plenty of food places around the area as well definitely will be coming back
Frequently Asked Questions About Candlewood Suites Youngstown West - Austintown by IHG
What are the check-in and check-out times at Candlewood Suites Youngstown West - Austintown by IHG?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer accessible parking and mobility access?
Yes, the hotel provides accessible parking and is mobility accessible.
Are pets allowed at Candlewood Suites Youngstown West - Austintown?
Yes, both cats and dogs are welcome at the hotel.
Is there a fitness center available for guests at the hotel?
Yes, there is a fitness center available for free, equipped with elliptical machines, treadmills, and free weights.
Does the hotel provide contactless check-in and check-out options?
Yes, contactless check-in and check-out services are available.
Are housekeeping and enhanced cleaning measures provided at the hotel?
Yes, housekeeping services are available and both guest rooms and common areas have enhanced cleaning protocols, including the use of commercial-grade disinfectants.
Does Candlewood Suites Youngstown West - Austintown welcome LGBTQ guests?
Yes, the hotel welcomes LGBTQ guests.
Where can I find nearby restaurants when staying at Candlewood Suites Youngstown West - Austintown?
Nearby restaurants include Bob Evans for American breakfast and brunch, McDonald's for fast food, La Terraza Austintown and Los Girasoles for Mexican cuisine, Burger King for burgers, Dunkin' for coffee and donuts, and Ice House Inn for bar and sports bar offerings.
What nearby facilities are available for automotive services?
Nearby automotive services include Goodyear Commercial Tire and Service Centers, Wing Foot, Ascendance Truck Centers, John’s Towing and Auto Recovery, Cerni Motors, and Cerni International Truck.
Are there any nearby outdoor recreational activities close to the hotel?
Yes, guests can enjoy the Metroparks Bike Trail Mineral Ridge for hiking and mountain biking.