Holiday Inn Express & Suites Akron Regional Airport Area by IHG
4.3593 reviews
Business Details
About
HotelWedding VenueBusiness Meeting Locations
The Holiday Inn Express & Suites Akron South offers an ideal location just minutes away from the Akron-Canton Regional airport, prominent businesses and local attractions such as the Pro Football Hall of Fame, The University of Akron, Goodyear, Timken, and GOJO.
If you are traveling for business or leisure, the hotel staff will make sure this is your home away from home. Each room features a microwave, fridge, and coffee maker for your convenience. Start each morning with our healthy start complimentary breakfast. Work out in our Fitness Center, relax in our heated indoor swimming pool or out on our outdoor patio.
Here on business? We offer complimentary high-speed Internet to all of our guests and our Business Center is open 24 hours for all of your business needs. Having a meeting? The Holiday Inn Express & Suites offers 2300 sq. feet of meeting space available to accommodate all of your meeting needs. We also offer a 24-hour guest laundry room and same day dry cleaning Monday through Friday. We hope to welcome you soon!
Location
Holiday Inn Express & Suites Akron Regional Airport Area by IHG
898 Arlington Ridge East, Akron, OH
44312, United States
Hours
Reviews
4.3
593 reviews
5 stars
349
4 stars
151
3 stars
46
2 stars
18
1 star
29
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and accommodating during their stays.
Cleanliness
Guests frequently noted that the rooms and common areas were clean and well-maintained.
Room Comfort
While some guests enjoyed the comfort of the beds and spacious rooms, others reported issues with uncomfortable beds and noisy environments.
Customer Service Issues
Several reviews highlighted significant issues with customer service, including rude staff interactions and unfulfilled promises regarding reservations and check-out times.
Breakfast Quality
The breakfast received mixed reviews, with some guests appreciating the variety and quality, while others felt it could be improved.
- SCSap CsOct 6, 20251.0Booked a room for my daughter's friend's and her to go have fun for the weekend. I've used this location before, no issue. This weekend! Was not good! Booked the room on IGH. Checked around 7pm. Lady at front desk was nice. Went to go swim around 8pm. When got the pool there was a sign saying the pool was closed. The lady at front desk was going but, there was a sign saying the pool was closed and they was away from the desk. Came back around 10pm. Let her know the issue. The sign for the pool was not there when I checked in. Lady stated the general manager posted online the pool was down. Informed her and showed her the sight doesn't say that or wouldn't have Booked the room and wasted money. I asked if I could cancel and go to a different hotel. Stated I could leave i would still be charged for the night. Stated she would give me discount on the room and points for the inconvenience. Stated she would change the 2 night stay to one night. The plugs in the room did not work so we couldn't charge our phones. When it was time it was time to check out. I asked the new lady that was working the shift of the lady from last night had everything fixed. I was told she could help and honor what I was told. She could only see i had one night stay nothing. Not only was the inconvenience courtesy not honor! The lady changed my reservation from a 2 night to a one night but charged me more money for one night! Very upsetting!
- SJSahedxc JokuyhvcSep 25, 20255.0The restaurant was nicely lit.
- JJJR JohansenAug 16, 20255.0Very nice. Room was great. Breakfast was great too.
- DSDoug SmeltzerJul 21, 20255.0Hooked me up last minute when a competitor I was booked at dropped the ball. Awesome customer service and great accommodations!
- EMeric mcmonigleJul 20, 20251.0Asked for a late check out of just 1 hour at 12pm on a Sunday. Got turned down without any thought. In 15 years of running Hotels and staying in hotels, I've never experienced that. Pull out sofa had the sheets from previous guest on it. Pillows had multiple visible stains that you could see through the pillow cases. Poor water pressure.
Frequently Asked Questions About Holiday Inn Express & Suites Akron Regional Airport Area by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Akron Regional Airport Area?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel provide free breakfast?
Yes, a complimentary breakfast including a buffet option is available for guests.
Are pets allowed at this hotel?
Yes, both cats and dogs are welcome at the hotel.
Is parking available at the hotel and is it free?
Parking is available for free for all guests at the hotel.
What fitness facilities are available on-site?
The hotel offers a fitness center equipped with elliptical machines, free weights, and treadmills.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and provides accessible parking and elevator access.
Does the hotel offer a shuttle service?
Yes, a local shuttle service is available for guests at the hotel.
How can guests utilize the hotel's business facilities?
The hotel features a 24-hour business center and three meeting rooms with a total of 2300 sq. feet of meeting space.
Which airport is conveniently located near the hotel for travelers?
The hotel is just minutes away from Akron Canton Ohio airport, making it convenient for travelers.
What dining options are nearby the hotel for guests looking to eat outside?
Nearby dining options include Freddy's Frozen Custard & Steakburgers, Bob Evans, McDonald's, Wendy's, Taco Bell, and Blimpie, offering a variety of fast food and American restaurant choices.
Are there other hotels nearby for guests wanting alternative accommodations?
Nearby hotels include Hampton Inn Akron-South, Residence Inn by Marriott Akron South/Green, WoodSpring Suites Akron, Extended Stay America Select Suites - Akron - South, and La Quinta, providing various options for accommodations.