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SureStay Plus by Best Western Woodbury Inn

3.7
(978 reviews)

Business Details

7940 JERICHO TPKE, Woodbury, NY
11797, United States
(516) 921-6900
http://bestwestern.com

About

HotelBest Western
Located in Woodbury,NY, the SureStay Plus by Best Western Woodbury Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

SureStay Plus by Best Western Woodbury Inn
7940 JERICHO TPKE, Woodbury, NY
11797, United States

Hours

Reviews

3.7
978 reviews
5 stars
361
4 stars
282
3 stars
142
2 stars
82
1 star
111

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, including dirty rooms, bugs, and unpleasant odors.

Staff Performance

While some guests praised the staff for being friendly and accommodating, others reported rude behavior and unhelpfulness from front desk personnel.

Amenities and Maintenance

Guests expressed dissatisfaction with the state of amenities, including broken room keys, malfunctioning appliances, and outdated facilities.

Breakfast Quality

The breakfast offerings received mixed reviews, with many finding it lacking in variety and quality.

Location and Value

The hotel was noted for its convenient location, but many felt the overall value did not meet expectations given the condition of the property.
  • NC
    Nicole Cataldo
    Feb 17, 2026
    5.0
    i had a great experience at best western in woodbury! heather at the front desk was so sweet and made it easy to extend our stay when we needed to. the room was very clean, we had everything we needed and the area is amazing. super safe and so many good places to eat/lots of supermarkets. would 100% stay here again.
  • MD
    Maria Durham
    Dec 16, 2025
    3.0
    No hot breakfast, but pastires were good. no water fountains to fill water bottles. Coffee was so so. Rooms were clean but small. Our room door kept loosing programming had to keep going to the front desk. Looked like it had been kicked in or something. They should replace the door. There a lot of light and cold air coming thru the Crack. Served it purpose.
  • KD
    Ken Dickinson
    Dec 16, 2025
    5.0
    Great location while on Long Island fishing...
  • CE
    Chris Evanoff
    Nov 19, 2025
    1.0
    I have never been so insulted in all my life. That might be a bit exaggerated but let me tell the story. I had a 12 day reservation, working on Long Island for several months now. Reservation was accepted and paid for through a company account and had confirmation. After a long day at work outdoors i arrived there around 5pm tired and ready to relax only to find out they don't take people from my company. First, who I work for is a big company, 5000 employees over several divisions. I am mid fifties guy, clean cut who drives a Lexus and I am told, in front of other people that they don't want me in their hotel having never been there before. I tell them, i know of at least 2 other people from my company whom are there. She calls the manager, "Joey" and he tells me there are not others there (turns out 3 other people there 2 with company vehicles emblazoned with our company name) And then tells me that's the policy, reservation cancelled. First, the nerve. Secondly, try finding a hotel on Long Island on short notice. Took 2 hours and then 45 minutes of driving to get myself into a room. You listening Best Western Corp? This review is going on every site I have an acct on. Livid....
  • ZZ
    Zoé Zoé
    Oct 16, 2025
    2.0
    I found that the carpets are smelly and need to be replaced with wood flooring. The hotel needs to switch to scent-free cleaning products. It did not meet my expectations. I did eat the English muffin and egg sandwich for breakfast and it was okay. Free café latte (régular and decaf) was very nice. Parking was included. Staff were good. My only issue is the funky smell of the room.

Frequently Asked Questions About SureStay Plus by Best Western Woodbury Inn

What is the address of SureStay Plus by Best Western Woodbury Inn?

The hotel is located at 7940 Jericho Turnpike, Woodbury, NY 11797, USA.

Does SureStay Plus by Best Western Woodbury Inn offer free Wi-Fi to guests?

Yes, the hotel provides free Wi-Fi access throughout the property.

Brand Certified Facts from SureStay Plus by Best Western Woodbury Inn

This information is certified by SureStay Plus by Best Western Woodbury Inn and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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