SureStay Plus by Best Western Woodbury Inn

3.7
975 reviews

About

HotelBest Western
Located in Woodbury,NY, the SureStay Plus by Best Western Woodbury Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

SureStay Plus by Best Western Woodbury Inn
7940 JERICHO TPKE, Woodbury, NY
11797, United States

Hours

Reviews

3.7
975 reviews
5 stars
359
4 stars
282
3 stars
141
2 stars
82
1 star
111

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted problems with cleanliness, including dirty rooms, unpleasant odors, and bugs.

Staff Performance

While some guests praised the staff for being friendly and accommodating, others reported rude service and unhelpful management.

Amenities and Maintenance

Guests expressed disappointment with outdated facilities, broken amenities, and inadequate breakfast options.

Location and Value

The hotel is well-located and offers competitive pricing, but many felt the quality did not meet expectations for the price.
  • MD
    Maria Durham
    Dec 16, 2025
    3.0
    No hot breakfast, but pastires were good. no water fountains to fill water bottles. Coffee was so so. Rooms were clean but small. Our room door kept loosing programming had to keep going to the front desk. Looked like it had been kicked in or something. They should replace the door. There a lot of light and cold air coming thru the Crack. Served it purpose.
  • KD
    Ken Dickinson
    Dec 16, 2025
    5.0
    Great location while on Long Island fishing...
  • CE
    Chris Evanoff
    Nov 19, 2025
    1.0
    I have never been so insulted in all my life. That might be a bit exaggerated but let me tell the story. I had a 12 day reservation, working on Long Island for several months now. Reservation was accepted and paid for through a company account and had confirmation. After a long day at work outdoors i arrived there around 5pm tired and ready to relax only to find out they don't take people from my company. First, who I work for is a big company, 5000 employees over several divisions. I am mid fifties guy, clean cut who drives a Lexus and I am told, in front of other people that they don't want me in their hotel having never been there before. I tell them, i know of at least 2 other people from my company whom are there. She calls the manager, "Joey" and he tells me there are not others there (turns out 3 other people there 2 with company vehicles emblazoned with our company name) And then tells me that's the policy, reservation cancelled. First, the nerve. Secondly, try finding a hotel on Long Island on short notice. Took 2 hours and then 45 minutes of driving to get myself into a room. You listening Best Western Corp? This review is going on every site I have an acct on. Livid....
  • ZZ
    Zoé Zoé
    Oct 16, 2025
    2.0
    I found that the carpets are smelly and need to be replaced with wood flooring. The hotel needs to switch to scent-free cleaning products. It did not meet my expectations. I did eat the English muffin and egg sandwich for breakfast and it was okay. Free café latte (régular and decaf) was very nice. Parking was included. Staff were good. My only issue is the funky smell of the room.
  • MK
    m k
    Sep 18, 2025
    5.0
    Very clean. Delicious breakfast. Nice and quiet. Friendly staff. Joe the manager went above and beyond to make sure everything was right for our stay. Will be returning soon. Wonderful hospitality!!!!

Frequently Asked Questions About SureStay Plus by Best Western Woodbury Inn

What is the address of SureStay Plus by Best Western Woodbury Inn?

The hotel is located at 7940 Jericho Turnpike, Woodbury, NY 11797, USA.

Does SureStay Plus by Best Western Woodbury Inn offer free Wi-Fi to guests?

Yes, the hotel provides free Wi-Fi access throughout the property.