Holiday Inn Express & Suites West Coxsackie by IHG

Reviews

• MM

  Muddturtle3

  Feb 9, 2026
  3.0
  Our stay overall was good, warm rooms, hot shower, clean linens. The location is a bit isolated so food options are limited in the area from what we could see. The parking lot was not plowed well so it was difficult to see where to park. The morning of our departure we grabbed some coffee at the complimentary breakfast and some muffins before heading out. The muffins turned out to be very moldy. They need to inspect the food being offered better. Had my daughter opened the muffins first she may have eaten it without looking.
• BL

  Beverly Street Laundry

  Jan 29, 2026
  4.0
  Great location. Great property. Very clean, attentive staff and comfortable rooms. And don't forget the full breakfast. Pancake machine included.
• GD

  Glenn Donnithorne

  Jan 7, 2026
  4.0
  Holiday inn express is one of my favorite chains to use for reliability, cleanliness, and level of service. Everyone has a rough time once in a while, main reason I come here is for home away from home while I work. This place is fairly clean, and the staff did their best. After a 9 hour drive I was looking forward to getting into the hot tub to relax my back. 4 day stay, the hot tub amd pool were out of service for maintenance. This is important to me as hotels dont jave tubs anymore, just showers. I really wanted to soak my body after work and the long drive. Staff had no clue what was wrong with the pool or when it would be back up and running. Come to find out when I called to book and asked if they had a pool and hot tub it wasn't working. I guess its my fault for not asking if it was functional when I booked. I went to iron my clothes for work, to find that the iron in my room is broken. Holiday Inn had a rough week. 483.00 for 3 nights plus New York Taxes on taxes. Im sure they will fix all the problems before my next visit. On to the great stuff. The beds are very comfortable, clean. The hot water is constant, breakfast is very good as well. They have those new coffee machines that brew the perfect cup every time. The town doesn't have much, but there is a family run restaurant near by called Paul's. Its authentic Italian and Let me tell you about seafood just down the road from the hotel called Reds. Very good offerings. If you need a hot tub or pool, ask if its working before you book. I got let down a bit but hey no one is perfect all the time! See you all next time .... if ypur pool and hot tub are fixed.
• DC

  Dylan Corbin

  Dec 12, 2025
  4.0
  Front desk lady was super. Hotel could use a good vacuum. And elevator was sketchy. Room was clean.
• AD

  AL Donovan

  Nov 13, 2025
  5.0
  Ethan at the front desk made our stay!! He was extremely professional, knowledgeable, and courteous and took care of any minor issues during our day. I usually don’t leave reviews unless I feel they are warranted. Our room was exactly what you need., if you are looking for clean rooms and beds were extra comfy. Good Job Ethan and Thank you! we will definitely be staying here again.q