Holiday Inn Express & Suites Rochester Webster by IHG

4.4
604 reviews
Take advantage of our complimentary shuttle service

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Experience Extra Value at our Webster, NY Hotel At Holiday Inn Express & Suites Rochester Webster, we’re committed to providing a clean and safe environment. You’ll appreciate a convenient location to Route 104, 2 miles from Xerox, and 9 miles from Paychex. Downtown Rochester and Rochester International Airport (ROC) are also just minutes away. Whether you’re in Webster for business or pleasure, you’ll be centrally located near it all. Bring the whole family for a fun outing to Strong National Museum of Play, Sea Breeze Amusement Park, Webster Golf Club and Memorial Art Gallery. North Ponds Park, directly behind our hotel, offers year-round recreational activities like hiking, skiing and biking. Wine and dine in Finger Lakes Wine Country, explore the wonders of Lake Ontario or take in breathtaking views at Chimney Bluff State Park. If shopping is more your thing, you’ll find a variety of specialty shops surrounding us including Webster Towne Center, Eastview Mall and Marketplace Mall. Take advantage of thoughtful amenities onsite like an indoor heated pool, whirlpool and fitness center. Fuel your body with a complimentary breakfast offered every morning for your convenience, featuring items the whole family will love. Comfort awaits in our guest rooms featuring free Wi-Fi, a mini fridge and microwave. Traveling with family? Upgrade to a suite for more space and a sofa bed.

Location

Holiday Inn Express & Suites Rochester Webster by IHG
860 Holt Road, Webster, NY
14580, United States

Hours

Reviews

4.4
604 reviews
5 stars
376
4 stars
157
3 stars
37
2 stars
11
1 star
23

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many guests praised the cleanliness of the rooms and hotel facilities, although some reported issues with the pool area and specific rooms.

Staff Service

The staff received numerous compliments for being friendly, helpful, and accommodating, although there were a few negative experiences reported.

Breakfast Quality

The breakfast options were frequently highlighted as a positive aspect, with a variety of choices that guests enjoyed.

Room Comfort

Guests appreciated the spacious and comfortable rooms, with many noting the quality of the beds.

Pool Condition

Several reviews mentioned the pool's cleanliness issues, with some guests expressing disappointment regarding its maintenance.
  • MM
    Mikey
    Jan 1, 2026
    5.0
    Holiday Inn Express is quickly becoming our go-to stay. We had a terrific experience at this hotel within 20 minutes of downtown Rochester. The hotel is renovated with the room and the basic amenities kept in decent condition. Our room was quiet with comfortable beds and included a kitchenette that was convenient for our multi-day stay. Complementary breakfast till 9:30 on weekdays provided a nice standard variety including warm cinnamon rolls, bacon/sausage & egg, yogurts & fruits. Freshly ground medium roast & decaf coffee were a nice touch from the machine. There are no restaurants in the hotel but options were nearby within short driving distance. The indoor pool included a hot whirlpool. The fitness room overlooking this had a full rack of weights for light workout. Both were minimally used but equipped with towels and sanitation station, respectively. There are also charging stations on-site. Skip it or hit it? We were happy with our stay at Holiday Inn Express Rochester Webster and would consider again!
  • WS
    Will Silva
    Dec 19, 2025
    5.0
    My favorite hotel in Webster
  • BB
    Bob Baker
    Nov 24, 2025
    5.0
    My travel quite often this may have been what is the largest rooms that I have stayed in
  • KB
    Ken Baumann
    Nov 9, 2025
    5.0
    We stayed at this hotel for a wedding. Conveniently located relative to the venue and it was just off the highway without hearing local traffic. Bed and room were comfortable and the room darkening curtain actually blocked out the light. Staff were courteous and polite. Continental breakfast had standard options and the coffee was good. Overall pleasant experience!
  • SW
    Sarah White
    Nov 9, 2025
    5.0
    Beds are comfy (better than a recent 4 star hotel stay!), property is clean, and staff is helpful and friendly.

Frequently Asked Questions About Holiday Inn Express & Suites Rochester Webster by IHG

What time is check-in and check-out at Holiday Inn Express & Suites Rochester Webster?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Is breakfast included with my stay at the hotel?

Yes, a complimentary breakfast buffet is available for all guests.