HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Experience Extra Value at our Webster, NY Hotel
At Holiday Inn Express & Suites Rochester Webster, we’re committed to providing a clean and safe environment. You’ll appreciate a convenient location to Route 104, 2 miles from Xerox, and 9 miles from Paychex. Downtown Rochester and Rochester International Airport (ROC) are also just minutes away.
Whether you’re in Webster for business or pleasure, you’ll be centrally located near it all. Bring the whole family for a fun outing to Strong National Museum of Play, Sea Breeze Amusement Park, Webster Golf Club and Memorial Art Gallery. North Ponds Park, directly behind our hotel, offers year-round recreational activities like hiking, skiing and biking. Wine and dine in Finger Lakes Wine Country, explore the wonders of Lake Ontario or take in breathtaking views at Chimney Bluff State Park. If shopping is more your thing, you’ll find a variety of specialty shops surrounding us including Webster Towne Center, Eastview Mall and Marketplace Mall.
Take advantage of thoughtful amenities onsite like an indoor heated pool, whirlpool and fitness center. Fuel your body with a complimentary breakfast offered every morning for your convenience, featuring items the whole family will love. Comfort awaits in our guest rooms featuring free Wi-Fi, a mini fridge and microwave. Traveling with family? Upgrade to a suite for more space and a sofa bed.
Location
Holiday Inn Express & Suites Rochester Webster by IHG
Many guests praised the cleanliness of the rooms and hotel facilities, although some reported issues with the pool area and specific rooms.
Staff Service
The staff received numerous compliments for being friendly, helpful, and accommodating, although there were a few negative experiences reported.
Breakfast Quality
The breakfast options were frequently highlighted as a positive aspect, with a variety of choices that guests enjoyed.
Room Comfort
Guests appreciated the spacious and comfortable rooms, with many noting the quality of the beds.
Pool Condition
Several reviews mentioned the pool's cleanliness issues, with some guests expressing disappointment regarding its maintenance.
MM
Mikey
Jan 1, 2026
5.0
Holiday Inn Express is quickly becoming our go-to stay.
We had a terrific experience at this hotel within 20 minutes of downtown Rochester. The hotel is renovated with the room and the basic amenities kept in decent condition. Our room was quiet with comfortable beds and included a kitchenette that was convenient for our multi-day stay.
Complementary breakfast till 9:30 on weekdays provided a nice standard variety including warm cinnamon rolls, bacon/sausage & egg, yogurts & fruits. Freshly ground medium roast & decaf coffee were a nice touch from the machine. There are no restaurants in the hotel but options were nearby within short driving distance.
The indoor pool included a hot whirlpool. The fitness room overlooking this had a full rack of weights for light workout. Both were minimally used but equipped with towels and sanitation station, respectively. There are also charging stations on-site.
Skip it or hit it? We were happy with our stay at Holiday Inn Express Rochester Webster and would consider again!
WS
Will Silva
Dec 19, 2025
5.0
My favorite hotel in Webster
BB
Bob Baker
Nov 24, 2025
5.0
My travel quite often this may have been what is the largest rooms that I have stayed in
KB
Ken Baumann
Nov 9, 2025
5.0
We stayed at this hotel for a wedding. Conveniently located relative to the venue and it was just off the highway without hearing local traffic. Bed and room were comfortable and the room darkening curtain actually blocked out the light. Staff were courteous and polite. Continental breakfast had standard options and the coffee was good. Overall pleasant experience!
SW
Sarah White
Nov 9, 2025
5.0
Beds are comfy (better than a recent 4 star hotel stay!), property is clean, and staff is helpful and friendly.
Frequently Asked Questions About Holiday Inn Express & Suites Rochester Webster by IHG
What time is check-in and check-out at Holiday Inn Express & Suites Rochester Webster?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Is breakfast included with my stay at the hotel?
Yes, a complimentary breakfast buffet is available for all guests.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed.
Does the hotel provide accessibility features?
Yes, the hotel offers accessible parking, mobility accessible facilities, and an elevator.
What amenities are available at Holiday Inn Express & Suites Rochester Webster?
Amenities include an indoor heated pool, fitness center with treadmill and free weights, hot tub, business center, free Wi-Fi, laundry service, and electric vehicle charging stations.
Is housekeeping service available during my stay?
Yes, housekeeping is available daily and enhanced guest room cleaning is provided.
Can I use digital keys or contactless check-in at this hotel?
Yes, digital guest room keys and contactless check-in and check-out options are available for convenience and safety.
Are there nearby parks where I can enjoy outdoor activities?
Yes, North Ponds Park is directly behind the hotel offering year-round recreational activities such as hiking, skiing, and biking for guests to enjoy.
What nearby attractions can families visit during their stay?
Families can enjoy nearby attractions including Strong National Museum of Play, Sea Breeze Amusement Park, and Webster Golf Club, all easily accessible from the hotel.
Are there convenient shopping centers near the hotel?
Yes, guests can shop at Webster Towne Center, Eastview Mall, and Marketplace Mall, all located near the hotel for added convenience.