Business Details
About
HotelWedding VenueBusiness Meeting Locations
Experience Extra Value at our Webster, NY Hotel
At Holiday Inn Express & Suites Rochester Webster, we’re committed to providing a clean and safe environment. You’ll appreciate a convenient location to Route 104, 2 miles from Xerox, and 9 miles from Paychex. Downtown Rochester and Rochester International Airport (ROC) are also just minutes away.
Whether you’re in Webster for business or pleasure, you’ll be centrally located near it all. Bring the whole family for a fun outing to Strong National Museum of Play, Sea Breeze Amusement Park, Webster Golf Club and Memorial Art Gallery. North Ponds Park, directly behind our hotel, offers year-round recreational activities like hiking, skiing and biking. Wine and dine in Finger Lakes Wine Country, explore the wonders of Lake Ontario or take in breathtaking views at Chimney Bluff State Park. If shopping is more your thing, you’ll find a variety of specialty shops surrounding us including Webster Towne Center, Eastview Mall and Marketplace Mall.
Take advantage of thoughtful amenities onsite like an indoor heated pool, whirlpool and fitness center. Fuel your body with a complimentary breakfast offered every morning for your convenience, featuring items the whole family will love. Comfort awaits in our guest rooms featuring free Wi-Fi, a mini fridge and microwave. Traveling with family? Upgrade to a suite for more space and a sofa bed.
Location
Holiday Inn Express & Suites Rochester Webster by IHG
860 Holt Road, Webster, NY
14580, United States
Hours
Reviews
4.4
601 reviews
5 stars
373
4 stars
157
3 stars
37
2 stars
11
1 star
23
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and facilities, although some reported issues with the pool area and specific rooms.
Staff Performance
The staff received numerous compliments for being friendly, helpful, and accommodating, though there were a few negative experiences reported.
Comfort
Guests frequently mentioned the comfort of the beds and spaciousness of the rooms, contributing to a pleasant stay.
Breakfast Quality
The breakfast offerings were well-received, with many guests appreciating the variety and quality of food available.
Family Friendliness
Several reviews highlighted concerns about the hotel being family-friendly, particularly regarding staff interactions and cleanliness issues.
- KBKen BaumannNov 9, 20255.0We stayed at this hotel for a wedding. Conveniently located relative to the venue and it was just off the highway without hearing local traffic. Bed and room were comfortable and the room darkening curtain actually blocked out the light. Staff were courteous and polite. Continental breakfast had standard options and the coffee was good. Overall pleasant experience!
- SWSarah WhiteNov 9, 20255.0Beds are comfy (better than a recent 4 star hotel stay!), property is clean, and staff is helpful and friendly.
- AMAnne MccartySep 26, 20252.0I found a spider and a zip tie in a bed. Enough said.
- MCMatthew CarlacciSep 7, 20254.0We got a nice size room. Comfortable. Coffee maker can use a cleaning and some wall patch was applied before we got there but it definitely was comfortable for a night. They have car chargers in the back if your into that kind of thing. Looks like a nice size pool and plenty of walking trails near by
- CDChristopher DenicolaAug 13, 20255.0Clean rooms, comfy bedding
Frequently Asked Questions About Holiday Inn Express & Suites Rochester Webster by IHG
What time is check-in and check-out at Holiday Inn Express & Suites Rochester Webster?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Is breakfast included with my stay at the hotel?
Yes, a complimentary breakfast buffet is available for all guests.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed.
Does the hotel provide accessibility features?
Yes, the hotel offers accessible parking, mobility accessible facilities, and an elevator.
What amenities are available at Holiday Inn Express & Suites Rochester Webster?
Amenities include an indoor heated pool, fitness center with treadmill and free weights, hot tub, business center, free Wi-Fi, laundry service, and electric vehicle charging stations.
Is housekeeping service available during my stay?
Yes, housekeeping is available daily and enhanced guest room cleaning is provided.
Can I use digital keys or contactless check-in at this hotel?
Yes, digital guest room keys and contactless check-in and check-out options are available for convenience and safety.
Are there nearby parks where I can enjoy outdoor activities?
Yes, North Ponds Park is directly behind the hotel offering year-round recreational activities such as hiking, skiing, and biking for guests to enjoy.
What nearby attractions can families visit during their stay?
Families can enjoy nearby attractions including Strong National Museum of Play, Sea Breeze Amusement Park, and Webster Golf Club, all easily accessible from the hotel.
Are there convenient shopping centers near the hotel?
Yes, guests can shop at Webster Towne Center, Eastview Mall, and Marketplace Mall, all located near the hotel for added convenience.