Brand Certified
Holiday Inn Express & Suites Rochester Webster by IHG
4.4(608 reviews)
Certified by Holiday Inn Express & Suites Rochester Webster by IHG • Mar 01, 2026
Business Details
860 Holt Road, Webster, NY
14580, United States
Certified by Holiday Inn Express & Suites Rochester Webster by IHG • Mar 01, 2026
(585) 872-0900
Certified by Holiday Inn Express & Suites Rochester Webster by IHG • Mar 01, 2026
https://www.ihg.com/holidayinnexpress/hotels/us/en/webster/rocwb/hoteldetail
Certified by Holiday Inn Express & Suites Rochester Webster by IHG • Mar 01, 2026
About
Certified by Holiday Inn Express & Suites Rochester Webster by IHG • Mar 01, 2026
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Experience Extra Value at our Webster, NY Hotel
At Holiday Inn Express & Suites Rochester Webster, we’re committed to providing a clean and safe environment. You’ll appreciate a convenient location to Route 104, 2 miles from Xerox, and 9 miles from Paychex. Downtown Rochester and Rochester International Airport (ROC) are also just minutes away.
Whether you’re in Webster for business or pleasure, you’ll be centrally located near it all. Bring the whole family for a fun outing to Strong National Museum of Play, Sea Breeze Amusement Park, Webster Golf Club and Memorial Art Gallery. North Ponds Park, directly behind our hotel, offers year-round recreational activities like hiking, skiing and biking. Wine and dine in Finger Lakes Wine Country, explore the wonders of Lake Ontario or take in breathtaking views at Chimney Bluff State Park. If shopping is more your thing, you’ll find a variety of specialty shops surrounding us including Webster Towne Center, Eastview Mall and Marketplace Mall.
Take advantage of thoughtful amenities onsite like an indoor heated pool, whirlpool and fitness center. Fuel your body with a complimentary breakfast offered every morning for your convenience, featuring items the whole family will love. Comfort awaits in our guest rooms featuring free Wi-Fi, a mini fridge and microwave. Traveling with family? Upgrade to a suite for more space and a sofa bed.
Location
Certified by Holiday Inn Express & Suites Rochester Webster by IHG • Mar 01, 2026
Holiday Inn Express & Suites Rochester Webster by IHG
860 Holt Road, Webster, NY
14580, United States
Hours
Certified by Holiday Inn Express & Suites Rochester Webster by IHG • Mar 01, 2026
Reviews
4.4
608 reviews
5 stars
379
4 stars
157
3 stars
37
2 stars
11
1 star
24
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, highlighting their willingness to accommodate requests and provide excellent service.
Cleanliness
Overall, guests noted that the hotel was clean and well-maintained, although there were some complaints about specific areas like the pool.
Breakfast Quality
The complimentary breakfast received positive feedback for its variety and quality, with many guests enjoying the options available.
Room Comfort
Guests frequently mentioned the spacious and comfortable rooms, often noting the quality of the beds and amenities.
Pool Issues
Several reviews pointed out cleanliness issues with the pool area, including reports of mold and poor maintenance.
- TKThomas KaluznyFeb 24, 20261.0Beware! Unfortunately, I found bed bugs here. It was very late at night, and so I just took another room (which they did give me), but otherwise I would have changed hotels. The check in experience in the evening wasn't very apologetic, and I didn't get any follow up. Other than that, the hotel itself and the rooms are updated and modern. But the bedbugs are a deal killer.
- MFMckenna foleyFeb 22, 20265.0the staff was very friendly and helpful, the pool was really clean and fun, and continental breakfast was amazing. 10/10 hotel, will definitely be staying here again.
- GHGing HoangFeb 14, 20265.0We decided on a last minute staycation last week and decided to book here. Had a great time! The pool was heated and perfect for my kiddos. The breakfast spread was awesome! I always love watching the little mini pancake maker. A huge shoutout to the employee shoveling like a champ in the -20+ degree weather! You were amazing!
- BMBug ManJan 16, 20265.0I travel for work and always stay at Holiday Inns and have never been disappointed! Once again, they have made me feel like they appreciate my business! I recently needed to book two adjoining rooms at the Webster location and the gentleman I spoke with made it happen. Joel was an absolute ROCKSTAR!!
- MMMikeyJan 1, 20265.0Holiday Inn Express is quickly becoming our go-to stay. We had a terrific experience at this hotel within 20 minutes of downtown Rochester. The hotel is renovated with the room and the basic amenities kept in decent condition. Our room was quiet with comfortable beds and included a kitchenette that was convenient for our multi-day stay. Complementary breakfast till 9:30 on weekdays provided a nice standard variety including warm cinnamon rolls, bacon/sausage & egg, yogurts & fruits. Freshly ground medium roast & decaf coffee were a nice touch from the machine. There are no restaurants in the hotel but options were nearby within short driving distance. The indoor pool included a hot whirlpool. The fitness room overlooking this had a full rack of weights for light workout. Both were minimally used but equipped with towels and sanitation station, respectively. There are also charging stations on-site. Skip it or hit it? We were happy with our stay at Holiday Inn Express Rochester Webster and would consider again!
Frequently Asked Questions About Holiday Inn Express & Suites Rochester Webster by IHG
What time is check-in and check-out at Holiday Inn Express & Suites Rochester Webster?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Is breakfast included with my stay at the hotel?
Yes, a complimentary breakfast buffet is available for all guests.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed.
Does the hotel provide accessibility features?
Yes, the hotel offers accessible parking, mobility accessible facilities, and an elevator.
What amenities are available at Holiday Inn Express & Suites Rochester Webster?
Amenities include an indoor heated pool, fitness center with treadmill and free weights, hot tub, business center, free Wi-Fi, laundry service, and electric vehicle charging stations.
Is housekeeping service available during my stay?
Yes, housekeeping is available daily and enhanced guest room cleaning is provided.
Can I use digital keys or contactless check-in at this hotel?
Yes, digital guest room keys and contactless check-in and check-out options are available for convenience and safety.
Are there nearby parks where I can enjoy outdoor activities?
Yes, North Ponds Park is directly behind the hotel offering year-round recreational activities such as hiking, skiing, and biking for guests to enjoy.
What nearby attractions can families visit during their stay?
Families can enjoy nearby attractions including Strong National Museum of Play, Sea Breeze Amusement Park, and Webster Golf Club, all easily accessible from the hotel.
Are there convenient shopping centers near the hotel?
Yes, guests can shop at Webster Towne Center, Eastview Mall, and Marketplace Mall, all located near the hotel for added convenience.
Brand Certified Facts from Holiday Inn Express & Suites Rochester Webster by IHG
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