Business Details
About
HotelHampton Inn
The Hampton Inn Rochester/Webster is the perfect location for your business or pleasure needs. Our property is conveniently located off the scenic Route 104 with direct local access to Niagara Falls (about 1 hour away). We are minutes from Lake Ontario and many of the area's large businesses such as Xerox, Paychex, Kodak, Constellation Energy and Harris Corporation.
If you are here for pleasure, we are also conveniently located near many of the exciting local attractions such as the Strong National Museum of Play, George Eastman House and Memorial Art Gallery. If shopping is your interest, we are minutes from the Webster Towne Center and about a 15 minute drive from the best shopping in Rochester at Eastview Mall in Victor.
Coming to town for a sporting event at the Webster Ice Arena or Webster Aquatics Center? If so, you have found your hotel. We are less than two miles from the Webster Aquatics Center and within walking distance to the Webster Ice Arena.
What experience would be complete without our Hampton amenities. We offer a complimentary On the House hot breakfast which is sure to envelop your senses and captivate your hunger. Also with our complimentary wired and wireless high-speed internet access, you will always stay connected with friends and family while away. And if you forget to bring your laptop, we have a complimentary 24 hour Business Center that has two computers connected to our wireless high-speed internet with printing capabilities.
Each morning, be sure to take advantage of our state-of-the art fitness center and adjacent walking trails for a great workout. Take a dip and relax in the evenings in our oversized "L" shaped heated pool and whirlpool spa for a soothing end to a busy day.
Location
Hours
Reviews
4.3
612 reviews
5 stars
358
4 stars
168
3 stars
36
2 stars
21
1 star
29
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and accommodating staff, highlighting their helpfulness and professionalism.
Cleanliness
While some guests noted clean rooms and common areas, others reported issues with cleanliness, including odors and dirty bathrooms.
Room Quality
Numerous reviews mentioned that the rooms are outdated and in need of renovation, with complaints about uncomfortable beds and poor maintenance.
Breakfast Quality
The breakfast received mixed reviews; some guests enjoyed the variety, while others criticized the quality and freshness of the food.
Customer Service Issues
Several reviews pointed out poor customer service experiences, including rude staff interactions and unresolved complaints.
- MBManny B5 days ago5.0Stayed at Hampton inn Webster for about a week. Great location close to all kinds of food and stores. Breakfast has been great every morning and the staff also puts together brown bag snack bags for you to take with you. Which is a great touch! The staff at this location has been totally awesome! General Manager Eduardo and Amber the supervisor are very friendly and go out of there way to make sure you are taken care of. I look forward to visiting this location again in the future. Thank you all for making my visit memorable!
- DADenise Ashley6 days ago4.0Stayed here December 2025 staff very nice, breakfast was good. The bed was comfortable but they need to really replace the couches had to sit on pillows to keep from sinking into couch.
- AAArianaDec 18, 20252.0The staff were friendly and helpful and the prices are ok but other than that I wouldn’t recommend staying at this hotel. It’s in definite need of a renovation, the rooms are outdated, the bed’s uncomfortable, the laundry is coin operated, and I had almost no hot water for the two weeks I stayed. None of this is the fault of the staff and they were lovely, but I wouldn’t recommend staying here.
- AVAndré VenderboschDec 2, 20255.0Convenient location, good shuttle service to the airport after 08:00.
- LLLisaNov 14, 20255.0The hotel was clean Karma staff was very friendly, and the breakfast was nice. It was served between 6:00 and 10:00 a.m. They had waffles, some type of egg everyday, fried potatoes, difference meat everyday, oatmeal, cold cereal, hard-boiled eggs, yogurt, English muffins, toast, and bagels. The hotel was extremely quiet. The only thing that I, personally, didn't like was the beds were hard, but maybe to others they may like a firmer mattress. Definitely would stay there again if I was in the area. My 2 shih tzus were loved by the staff!
Frequently Asked Questions About Hampton Inn Rochester-Webster
What time is check-in and check-out at Hampton Inn Rochester-Webster?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does the Hampton Inn Rochester-Webster offer free breakfast?
Yes, the hotel offers a complimentary hot breakfast with buffet options.
Is the Hampton Inn Rochester-Webster pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
Are there free parking options available at the hotel?
Yes, self-parking is available for free to guests.
What fitness amenities are available at Hampton Inn Rochester-Webster?
The hotel has a free fitness center with equipment including elliptical machines and treadmills, plus adjacent walking trails.
Does the hotel have accessibility features?
Yes, Hampton Inn Rochester-Webster offers accessible parking, an accessible elevator, and is mobility accessible.
Is Wi-Fi available at the Hampton Inn Rochester-Webster and is it free?
Yes, free Wi-Fi is available in public areas and there are public internet terminals.
What nearby recreational facilities are convenient to Hampton Inn Rochester-Webster for sporting events?
The hotel is less than two miles from the Webster Aquatics Center and within walking distance to the Webster Ice Arena, making it ideal for guests attending sporting events.
What nearby dining options are available around Hampton Inn Rochester-Webster?
Nearby dining options include Dairy Queen Grill and Chill, Popeyes Louisiana Kitchen, and Taco Bell, all within convenient distance for guests looking for quick meals.
What attractions near Hampton Inn Rochester-Webster should guests consider visiting?
Guests can visit local attractions such as the Strong National Museum of Play, George Eastman House, Memorial Art Gallery, and shop at Webster Towne Center or Eastview Mall.