Holiday Inn Express & Suites Watertown-Thousand Islands by IHG
4.4641 reviews
Business Details
About
HotelWedding VenueBusiness Meeting Locations
Welcome to the Holiday Inn Express & Suites Watertown Thousand Islands conveniently located just off I 81 at Exit 45 in the heart of the Watertown NY shopping and dining district. Just minutes away are the Class IV rapids of the Black River providing some of the best white water rafting in the state, Jefferson County Fairgrounds site of live entertainment and the oldest county fair in the US, and the Watertown Municipal Arena home of the Wolves professional hockey team. The splendor of the Thousand Islands Region including famous Boldt Castle and the beautiful St Lawrence River is just 30 minutes away. Guests doing business in the area will find the hotel located close to the Watertown International Airport, Jefferson Community College, major area businesses including Samaritan Hospital, New York Air Brake, Knowlton Specialty Products and Car Freshner, as well as a key military installation, Fort Drum.
Location
Holiday Inn Express & Suites Watertown-Thousand Islands by IHG
1290 Arsenal Street, Watertown, NY
13601, United States
Hours
Reviews
4.4
641 reviews
5 stars
400
4 stars
173
3 stars
33
2 stars
15
1 star
20
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and hotel facilities, although some reported issues with specific areas like bathrooms.
Staff Service
The staff received numerous compliments for being friendly, helpful, and accommodating, although there were a few reports of unprofessional behavior.
Breakfast Quality
Guests enjoyed the complimentary breakfast, highlighting the variety and quality of food options available.
Location
The hotel is well-located near restaurants and shopping, making it convenient for guests.
Room Comfort
While many found the rooms comfortable, there were mixed reviews regarding bed comfort and noise levels from adjacent rooms.
- JBJennifer Benware2 days ago5.0The best housemen Omar C !!!!!
- JMJ.D. MendesNov 10, 20255.0We are currently staying at this location. We got the best greeting when we walked through the doors. The place is clean and quiet
- LDLeonard DoyleNov 6, 20254.0Good.
- LYLittle YetiOct 24, 20255.0This is our go-to for a nice getaway. Lots to do in the area with great shopping and food.
- JHJohn HinchOct 5, 20255.0It was a typical HIE, nice bed.
Frequently Asked Questions About Holiday Inn Express & Suites Watertown-Thousand Islands by IHG
What accessibility features does Holiday Inn Express & Suites Watertown-Thousand Islands offer?
The hotel provides accessible parking and is mobility accessible, including an elevator for easy access.
Is breakfast included in the stay at Holiday Inn Express & Suites Watertown-Thousand Islands?
Yes, a free buffet breakfast is available for all guests.
What are the check-in and check-out times at the hotel?
Check-in time is at 4:00 PM and check-out time is at 12:00 PM.
Does the hotel offer free Wi-Fi access?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Are pets allowed at Holiday Inn Express & Suites Watertown-Thousand Islands?
No, the hotel does not allow cats or dogs, and pets are generally not permitted.
Are there fitness and wellness facilities available at the hotel?
Yes, the hotel includes a free fitness center with elliptical machines and treadmills, as well as an indoor pool and hot tub.
What sanitation and safety measures does the hotel implement?
The hotel uses commercial-grade disinfectants, enhanced cleaning in common areas and guest rooms, provides sanitizer, and employs trained staff for cleaning and handwashing procedures.
Can guests store their baggage at the hotel?
Yes, baggage storage service is available for guests.
Which nearby restaurants can guests visit around the hotel?
Guests can try a variety of nearby dining options including The Grille at the Hilton Garden Inn, Chick-fil-A, Buffalo Wild Wings, Five Guys, Chipotle Mexican Grill, IHOP, Sonic Drive-In, Starbucks, Tim Hortons, and Ponderosa Steakhouse.
What nearby attractions can guests explore before or after their stay?
Guests can visit local attractions such as the Class IV rapids of the Black River for white water rafting, the Jefferson County Fairgrounds which hosts live entertainment, and the Watertown Municipal Arena, home of the Wolves professional hockey team. The Thousand Islands Region, including Boldt Castle and the St Lawrence River, is about 30 minutes away.