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Hampton Inn & Suites Rochester/Victor

4.4
(869 reviews)

Business Details

7637 New York State Route 96, Victor, NY
14564, United States
(585) 924-4400
https://www.hilton.com/en/hotels/rocfphx-hampton-suites-rochester-victor/

About

HotelHampton Inn
Hampton Inn & Suites Rochester/Victor provides convenient access to New York's Finger Lakes region, a free hot breakfast buffet daily and small meeting and event space. Find our hotel, situated in a park-like setting, off New York State Thruway Exit 45 to 490 West Exit 29 or 490 East Exit 28. Just 15 minutes from downtown Rochester, our Victor, NY hotel is near The Erie Canal, Eastview Mall, colleges and offices. We offer 55 two-room suites and 68 guest rooms, all decorated in the Oak Mission Style. Expect complimentary WiFi access, 50 to 55-inch TVs, hair dryers, irons and ironing boards, coffeemakers and data ports. If you're traveling with family, ask about our cribs, rollaway beds and connecting rooms. Dine at City Tavern restaurant, located in the same parking lot we are. Restaurants such as Six50, Champps, PF Changs, Chili's, Starbucks and The Richardson's Canal House are within one block of the hotel. For late-night snacks, visit our Suite Shop for beverages, candy, microwaveable meals and more. This Rochester/Victor hotel venue provides 1,400 square feet of space, suitable for 5 to 60 people at meetings, luncheons and small gatherings. Catering and audio/visual services are available. Genuine Stickley furniture fills the lobby while a double-sided stone fireplace is the centerpiece. Adjacent to the garden courtyard, the recreational area features a heated indoor pool and whirlpool spa, and a fitness center with treadmills, ellipticals, recumbent cycles, free weights and more. Additional hotel services include: *complimentary parking *dry cleaning/valet services *on-site laundry facility *complimentary local telephone calls Put convenience back in your visit to New York at our Hampton Inn & Suites Rochester/Victor hotel.

Location

Hampton Inn & Suites Rochester/Victor
7637 New York State Route 96, Victor, NY
14564, United States

Hours

Reviews

4.4
869 reviews
5 stars
563
4 stars
206
3 stars
51
2 stars
17
1 star
32

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While many guests praised the cleanliness of the hotel and rooms, several reviews highlighted issues with dirty rooms, including hair on towels and bugs in bathrooms.

Staff Performance

The staff received numerous compliments for their friendliness and helpfulness, although some reviews noted poor customer service experiences.

Room Condition

Several guests reported that rooms were outdated and in need of maintenance, with issues such as broken appliances, uncomfortable beds, and unpleasant odors.

Location

The hotel is conveniently located near shopping and dining options, which was frequently mentioned as a positive aspect of the stay.

Breakfast Quality

The breakfast offerings were generally well-received, though some guests noted a lack of variety and quality in certain items.
  • JL
    J van der L
    Feb 23, 2026
    4.0
    Nice hotel close to Highway, shopping center and restaurants. About 15 minute drive to Rochester center. The hotel itself is good. Especially the bed st99d out for me.
  • SL
    Stephanie Linzy
    Feb 20, 2026
    5.0
    We’ve gone here multiple times just to get a weekend away. We keep coming back to this one. It’s clean, nice rooms, friendly staff, great breakfast. Would recommended 10 out of 10.
  • NE
    Nate Enyedi
    Feb 14, 2026
    2.0
    This hotel is very conveniently located, adjacent to the highway with many nearby stores and restaurants. The staff was pleasant and accommodating. However, I was exceptionally disappointed with the condition of my room. The carpet next to the bed was damp, and the ceiling above it was sagging. The wallpaper was peeling, and the entire bedroom area of my suite appeared poorly maintained. The front desk staff quickly moved me to another room; however, a 1 a.m. room change after a long drive could have been avoided if housekeeping had reported the issue. Hampton Inn locations are everywhere, so I think I’ll pass on this one next time, despite the likely forthcoming copy-and-paste management response apologizing and encouraging me to give them another opportunity.
  • JG
    Jina Gentry
    Jan 18, 2026
    5.0
    The overall experience was top notch. The rooms were clean and anytime we asked for something, it was done with efficiency. The customer service was out of this world. Larry and Pratima were professional, friendly and went above and beyond. Highly recommend!
  • GG
    glenesis
    Jan 7, 2026
    5.0
    I haven't stayed here honestly but the lobby bathroom is clean and the lobby coffee is fantastic. Stellar even!

Frequently Asked Questions About Hampton Inn & Suites Rochester/Victor

What types of rooms does Hampton Inn & Suites Rochester/Victor offer?

The hotel offers 55 two-room suites and 68 guest rooms, all decorated in Oak Mission Style, with amenities like complimentary WiFi, TVs, hair dryers, irons, coffeemakers, and data ports.

Is breakfast included at Hampton Inn & Suites Rochester/Victor?

Yes, the hotel provides a complimentary hot breakfast buffet daily, including a buffet breakfast option.

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