Business Details
About
HotelHampton Inn
Hampton Inn & Suites Rochester/Victor provides convenient access to New York's Finger Lakes region, a free hot breakfast buffet daily and small meeting and event space. Find our hotel, situated in a park-like setting, off New York State Thruway Exit 45 to 490 West Exit 29 or 490 East Exit 28.
Just 15 minutes from downtown Rochester, our Victor, NY hotel is near The Erie Canal, Eastview Mall, colleges and offices.
We offer 55 two-room suites and 68 guest rooms, all decorated in the Oak Mission Style. Expect complimentary WiFi access, 50 to 55-inch TVs, hair dryers, irons and ironing boards, coffeemakers and data ports. If you're traveling with family, ask about our cribs, rollaway beds and connecting rooms.
Dine at City Tavern restaurant, located in the same parking lot we are. Restaurants such as Six50, Champps, PF Changs, Chili's, Starbucks and The Richardson's Canal House are within one block of the hotel. For late-night snacks, visit our Suite Shop for beverages, candy, microwaveable meals and more.
This Rochester/Victor hotel venue provides 1,400 square feet of space, suitable for 5 to 60 people at meetings, luncheons and small gatherings. Catering and audio/visual services are available.
Genuine Stickley furniture fills the lobby while a double-sided stone fireplace is the centerpiece. Adjacent to the garden courtyard, the recreational area features a heated indoor pool and whirlpool spa, and a fitness center with treadmills, ellipticals, recumbent cycles, free weights and more.
Additional hotel services include:
*complimentary parking
*dry cleaning/valet services
*on-site laundry facility
*complimentary local telephone calls
Put convenience back in your visit to New York at our Hampton Inn & Suites Rochester/Victor hotel.
Location
Hampton Inn & Suites Rochester/Victor
7637 New York State Route 96, Victor, NY
14564, United States
Hours
Reviews
4.4
860 reviews
5 stars
557
4 stars
204
3 stars
51
2 stars
16
1 star
32
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, particularly highlighting individuals who provided exceptional service.
Cleanliness
While some guests reported clean rooms and common areas, others noted issues with housekeeping, including dirty items left in rooms and inadequate cleaning.
Room Condition
Several reviews mentioned that rooms were dated and in need of maintenance, with issues such as broken appliances, uncomfortable beds, and general wear and tear.
Breakfast Quality
The breakfast received mixed reviews; some guests enjoyed the variety and quality, while others found it lacking in options or freshness.
Location
The hotel’s location was frequently noted as convenient, with easy access to nearby shopping and dining options.
- GGglenesis5 days ago5.0I haven't stayed here honestly but the lobby bathroom is clean and the lobby coffee is fantastic. Stellar even!
- NMNikole M.Dec 31, 20255.0Stopped here unexpectedly cause the roads were getting bad with snow. Front staff lady was such a sweetheart, our first floor needs were accomidated. And it was such a warm welcome with the fireplace in the lobby. Hot tea and coffee served all hours Hotel itself was very clean and smelled nice. The pool was an added bonus and our little one enjoyed the warm pool water! One of the best hotels we stayed at!
- ZTzac tennyDec 12, 20251.0Hampton bought a super 8 and cleaned the windows and put there sign out front
- EWElizabeth WoodsDec 11, 20255.0Wonderful hotel. Great location too! Right near a Walmart, Kohls, restaurants. Easy access from highway. Front desk staff is terrific- especially Brittany. She was very patient and helpful and kind! Nice hotel-beautiful lobby with warm fireplace. Have stayed here a few times and will return
- DDDrewDec 2, 20253.0I stayed at the Hampton Inn & Suites in Victor, NY for about two months during an extended stay. I had stayed here several years ago and had a wonderful experience, so I was confident choosing it again. Unfortunately, this visit didn’t live up to that memory. Pros: * Check-in was fast and the front desk staff member was friendly. * The hotel’s common areas and our initial room on the 3rd floor were very clean. * The one-bedroom suite we upgraded to had a comfortable couch, a great TV, a spacious closet, and plenty of drawer storage. * The courtyard area with the pond and walking path is a really nice feature. * Breakfast was generally good, though it varied day-to-day. Room Concerns: * The mini-fridge in the suite still had food (half-eaten cheesecake) left behind — a sign housekeeping missed something. * Chipped paint on door frames and peeling paint inside the bathtub. * The AC unit’s control panel was flipped, making some settings unusable — the bedroom got warmer than the rest of the suite. * Wet bar showed noticeable wear and tear. * Dining chairs were unstable and felt flimsy. Pool & Hot Tub Issues: * Peeling paint in the hot tub. * Water levels in the hot tub were inconsistent — either way too high or very low. * The textured stone Flooring in the pool area were loose and uncomfortable to walk on. * Pool railing felt unstable. Management & Communication: This was the biggest disappointment. There was a lot of confusion about our checkout date and charges. Different staff members and managers gave different answers, and we were told to check out earlier than our confirmed departure date. We were also unexpectedly told to pay additional charges to stay the nights we were already scheduled for. I truly wish I could give this hotel a higher rating because my stay here in 2021 was fantastic — absolutely 5 stars back then. But this time felt like a noticeable decline in both management and maintenance. I hope the hotel is able to address these issues, because it has great potential — but based on my recent stay, I would recommend looking into other options in the area.
Frequently Asked Questions About Hampton Inn & Suites Rochester/Victor
What types of rooms does Hampton Inn & Suites Rochester/Victor offer?
The hotel offers 55 two-room suites and 68 guest rooms, all decorated in Oak Mission Style, with amenities like complimentary WiFi, TVs, hair dryers, irons, coffeemakers, and data ports.
Is breakfast included at Hampton Inn & Suites Rochester/Victor?
Yes, the hotel provides a complimentary hot breakfast buffet daily, including a buffet breakfast option.
Are pets allowed at Hampton Inn & Suites Rochester/Victor?
Yes, both cats and dogs are welcome at the hotel as pets are allowed.
What fitness and recreational facilities are available at the hotel?
The hotel features a free fitness center with equipment such as treadmills, ellipticals, recumbent cycles, and free weights. There is also a heated indoor pool and a whirlpool spa (hot tub).
Does the hotel provide accessible facilities for guests with mobility needs?
Yes, the property includes accessible parking, an accessible elevator, and is mobility accessible overall.
What parking options are available at Hampton Inn & Suites Rochester/Victor?
Self-parking is available for free, and complimentary parking is offered to guests.
What nearby dining options are available for guests?
Guests can dine at City Tavern Victor located in the same parking lot. Nearby restaurants include TGI Fridays, East Izakaya (Japanese and sushi), Panera Bread café, McDonald's fast food, and Pi Craft Pizza.
Are there nearby shopping and retail options close to the hotel?
Yes, nearby shopping includes Goodwill Industries International thrift store, Men's Wearhouse for clothing, Bassett Home Furnishings, Spirit Halloween stores, PetSmart, Sleep Number mattress store, and Bassett Furniture.
Can guests access recreational activities or sports venues near the hotel?
Yes, guests can visit Pinnacle Athletic Campus for sports and fitness activities, and OptiGolf Victor for golf and sports recreation nearby.
How can guests access ATM or banking facilities near Hampton Inn & Suites Rochester/Victor?
There are nearby ATMs including a LibertyX Bitcoin ATM and a Bank of America ATM in close proximity to the hotel for easy access to cash and banking services.