Business Details
About
HotelWedding VenueBusiness Meeting Locations
The Holiday Inn Express & Suites Utica is the perfect place to stay for business or pleasure. Located right off Exit 31 on the NYS Thruway. Our hotel is right next to the exciting upcoming HARBOR POINT PROJECT and less than ½ mile from downtown Utica.
Corporate travelers will appreciate the stress free commutes to Utica's exciting new construction projects which include the MVHS HOSPITAL and the CREE INC Chip fab. Utica and Hamilton Colleges are located minutes away along with SUNY POLY and MVCC college.
DELMONICO'S STEAKHOUSE and the TAVOLO restaurant which feature the world-famous Utica Greens are next door along with other great walk-able venues. After a productive day at work stretch out in our spacious rooms featuring King and 2 Queen Bedroom suites, enjoy our free complimentary internet and expansive hot breakfast. Maintain your fitness routine by running or walking on the nearby NYS Canal trail or relax in our large indoor heated pool.
Location
Holiday Inn Express & Suites Utica by IHG
23 Wells Avenue, Utica, NY
13502, United States
Hours
Reviews
4.3
532 reviews
5 stars
290
4 stars
157
3 stars
43
2 stars
16
1 star
26
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and accommodating staff, particularly highlighting individuals like Peter and Travis for their exceptional service.
Cleanliness
While most guests found the rooms and common areas clean, some reported issues with specific rooms being dirty or poorly maintained.
Breakfast Quality
The breakfast received mixed reviews; while some enjoyed the variety and quality, others found it lacking in options or poorly prepared.
Noise Issues
Several guests reported noise disturbances from other guests or external sources, impacting their overall experience.
Facility Condition
The hotel was described as somewhat dated, with some rooms needing repairs and updates, particularly in the fitness center and pool area.
- PTPatty TognellaOct 20, 20253.0Hotel was as expected for a 4 star hotel, no complaints. Room was clean, a little dated but clean. Only downside was it smelled like weed as soon as you pull into the parking lot. Then again, at 2am when it seeped into my room. The smell must have awoken me because it was so potent as if someone was smoking outside my door.
- MMMichael MetzlerSep 28, 20255.0staff was very nice. Rooms and common areas were nice and clean. nice place to stay when in Utica
- NPNancy PraechterSep 28, 20255.0We felt welcomed the moment we walked through the doors thanks to Peter who checked us in very efficiently! He was so kind & courteous & had a great sense of humor. Our room was very clean as was the laundry area. Enjoyed the pancakes in the morning & watching the cool machine that made them. I’d definitely recommend this hotel.
- BSBetty ShelmidineSep 22, 20255.0Right from walking into hotel until the time we left staff was professional and helpful. We were fairly and our room wasn’t quite ready so they escorted us to the lounge and coffee area. Very clean and nice hotel. Would recommend stay here again.
- JKJohn KSep 13, 20255.0Convenient location and friendly and welcoming staff
Frequently Asked Questions About Holiday Inn Express & Suites Utica by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Utica by IHG?
Check-in begins at 3:00 PM and check-out is at 11:00 AM.
Is breakfast included with the stay at Holiday Inn Express & Suites Utica?
Yes, a complimentary buffet breakfast is available for free to guests.
Does the hotel provide free WiFi access?
Yes, free WiFi is available in public areas and guest rooms.
Is the hotel accessible for guests with mobility issues?
Yes, the hotel is mobility accessible and has accessible parking available.
Are pets allowed at Holiday Inn Express & Suites Utica?
No, pets including cats and dogs are not allowed at the hotel.
What fitness amenities are available at the hotel?
Guests can use the free fitness center which includes elliptical machines, free weights, and a treadmill.
Does the hotel offer a business center and meeting spaces?
Yes, there is a business center and one meeting room available for guests.
Are there any nearby restaurants where I can dine after my stay?
Yes, nearby dining options include Delmonico’s Italian Steakhouse, Chesterfield's Tavolo, and Chesterfields American restaurant, all offering great local cuisine.
What nearby hotels can I consider if Holiday Inn Express & Suites Utica is fully booked?
Nearby hotels include Home2 Suites by Hilton Utica, Fairfield by Marriott Inn & Suites Utica, Hampton Inn Utica, and Days Inn by Wyndham Utica.
Are there any convenient local spots for coffee near the hotel?
Yes, you can visit Starbucks or Dunkin' nearby for coffee and quick snacks.