Brand Certified
Hampton Inn Utica
4.1(711 reviews)
Certified by Hampton Inn Utica • Mar 01, 2026
Business Details
172 - 180 North Genesee Street, Utica, NY
13502, United States
Certified by Hampton Inn Utica • Mar 01, 2026
(315) 733-1200
Certified by Hampton Inn Utica • Mar 01, 2026
https://www.hilton.com/en/hotels/ucanyhx-hampton-utica/
Certified by Hampton Inn Utica • Mar 01, 2026
About
Certified by Hampton Inn Utica • Mar 01, 2026
HotelHampton Inn
Located off Exit 31 on NYS I-90. Less than 1 mile from downtown Utica which is home to the Nexus Center and the new MVHS Hospital. Great walkable restaurants. We are minutes away from Cree Inc, Danfoss, and SUNY Polytechnic Institute for stress free commutes. Convenient access to all colleges. Enjoy our newly renovated modern rooms with 49" TVS, Digital Key, pull out sleeper sofas. Newly expanded fitness center to be completed by end of summer. NYS Canal Trail is located right next door to enjoy the outdoors for serious runners or just an enjoyable walk. Start your day recharged with Hampton's expanded hot breakfast buffet!
Location
Certified by Hampton Inn Utica • Mar 01, 2026
Hours
Certified by Hampton Inn Utica • Mar 01, 2026
Reviews
4.1
711 reviews
5 stars
340
4 stars
202
3 stars
86
2 stars
32
1 star
51
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about room cleanliness, including reports of dirty bathrooms, mold, and unkempt common areas.
Staff Performance
While some guests praised the friendliness of the staff, others reported rude behavior and a lack of responsiveness, particularly during check-in.
Breakfast Quality
Several customers expressed dissatisfaction with the breakfast offerings, citing issues with food quality and availability.
Noise and Disruptions
Guests frequently mentioned noise disturbances from other guests, particularly children and teams, impacting their overall experience.
Location and Accessibility
The hotel's location was noted as convenient, but access was described as confusing due to its positioning behind a Denny's.
- SMSimba MajorJan 30, 20265.0I love the pool
- JMjoe maulJan 26, 20264.0It was nice, good breakfast, great location. They had little hockey teams staying, & they are always out of control. Parents drinking, sitting in both sides of the hall (about 8 adults) so we struggled to get to our room. Bunch of the kids came into pool area without parents, I had to raprimand them. I wish hotels could implement a rule that made the parents stay with the kids. I hate leaving this review because the hotel & all amenities were great. The staff looked overwhelmed by these out of control kids. Great hotel but ask if they have any teams staying, if you need quite & to sleep early. The rules for the pool say they can't be there without an adult thank goodness. & There is a noise curfew. Really nice place, if only team parents could appreciate other people are staying there to.
- GDGregg DuncanJan 24, 20261.0Hotel under renovations are usually closed until completed. This location of Hampton Inn has decided to rent rooms at full price and have guests deal with noise, equipment, furniture in hallways etc. Best, no notice when booking that there would be this situation.
- TMTim MorganDec 28, 20254.0Perfect location. excellent & response staff. room was clean and fresh. hot breakfast was generous. pool was very accessible and uncrowded. hope to visit again some day.
- DODan OhDec 26, 20253.0All was fine. The breakfast was super salty .. gravy, omelette, … cooked stuff.
Frequently Asked Questions About Hampton Inn Utica
What are the check-in and check-out times at Hampton Inn Utica?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does Hampton Inn Utica offer free parking?
Yes, free self-parking is available at Hampton Inn Utica.
Are pets allowed at Hampton Inn Utica?
Yes, both cats and dogs are welcome at Hampton Inn Utica.
Is there a fitness center available for guests at Hampton Inn Utica?
Yes, Hampton Inn Utica offers a fitness center available for free to guests.
Does Hampton Inn Utica provide complimentary breakfast?
Yes, guests enjoy Hampton Inn Utica's expanded hot breakfast buffet available for free.
Is Hampton Inn Utica accessible for guests with mobility needs?
Yes, the hotel is mobility accessible with features like accessible parking and elevators.
What eco-friendly programs does Hampton Inn Utica participate in?
The hotel is certified with ISO14001, ISO50001, and Hilton LightStay, and participates in energy conservation, food waste reduction, recycling, and toiletry donation programs.
What are some nearby dining options to Hampton Inn Utica?
Nearby restaurants include Denny's, Subway, McDonald's, Wendy's, Delmonico's Italian Steakhouse, KFC, Taco Bell, and Chesterfield's Tavolo.
Are there convenient nearby hotels close to Hampton Inn Utica?
Yes, other hotels nearby include Days Inn by Wyndham Utica, Motel 6, and another Hampton by Hilton location.
What outdoor activities are accessible near Hampton Inn Utica?
Guests can enjoy the NYS Canal Trail next door for walking or serious running outdoors.
Brand Certified Facts from Hampton Inn Utica
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