Business Details
About
Hotel
Located off Exit 31 on NYS I-90. Less than 1 mile from downtown Utica which is home to the Nexus Center and the new MVHS Hospital. Great walkable restaurants. We are minutes away from Cree Inc, Danfoss, and SUNY Polytechnic Institute for stress free commutes. Convenient access to all colleges. Enjoy our newly renovated modern rooms with 49" TVS, Digital Key, pull out sleeper sofas. Newly expanded fitness center to be completed by end of summer. NYS Canal Trail is located right next door to enjoy the outdoors for serious runners or just an enjoyable walk. Start your day recharged with Hampton's expanded hot breakfast buffet!
Location
Hours
Reviews
4.1
702 reviews
5 stars
337
4 stars
199
3 stars
85
2 stars
31
1 star
50
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Erika and Isaac for their exceptional service.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty rooms, stained linens, and unkempt bathrooms, which detracted from the overall experience.
Room Quality
Guests reported mixed experiences with room quality, noting issues like outdated furnishings, noise disturbances, and maintenance problems.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it lacking in variety and quality, while others enjoyed it.
Location Concerns
The hotel's location was noted as convenient but also described as somewhat sketchy, with difficult access behind a Denny's.
- JMJhor MNov 10, 20251.0DATE OF STAY: 11/7/25. This property is absolutely filthy and deplorable. After speaking with the general manager, Tori, it is clear as to why the property is deplorable, not only is she not proficient in what is expected on her property, but she also does not follow up with regards to complaints regarding the property. I submitted these pictures to Jessica, at the front desk, on 11 seven 2025, she called someone to Come and rectify the situation, that rectification included, sending someone with a spray bottle with bleach and a dirty, micro fiber towel. Tory’s team member Ericka express that management only requires that they wipe the surfaces with a cloth, if you are traveling with young children, people susceptible to potential illnesses, this is immediately the worst facility to attend. The amount of mold that was present in the room was absolutely disgusting, my entire family, including my service animal, will be seeking respiratory treatment for respiratory illnesses that have developed since staying on this property. I reached out to the property directly, the general manager was very nasty and was of no help. Thankfully, after reaching out to Hilton directly, they were embarrassed for the way that this property is kept. I requested maintainence multiple times and was given the run around. Please see for yourself and AVOID!! I will be contacting an attorney.
- CHChristine HallOct 29, 20253.0Average or slightly below Hampton standard. Room needed shampoo and conditioner. Had to ask for coffee; only decaf available. Oatmeal was cold.
- MZMohammad Zakaria Majeed (Zakaria)Oct 27, 20255.0SAFE SPACE IN UTICA
- DNDan NitzscheOct 16, 20255.0Typical Hampton in offerings, but was a nice quiet location. Patricia and Bambi on the front desk were gems.
- JMJohn MarinoSep 28, 20255.0Very nice staff
Frequently Asked Questions About Hampton Inn Utica
What are the check-in and check-out times at Hampton Inn Utica?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does Hampton Inn Utica offer free parking?
Yes, free self-parking is available at Hampton Inn Utica.
Are pets allowed at Hampton Inn Utica?
Yes, both cats and dogs are welcome at Hampton Inn Utica.
Is there a fitness center available for guests at Hampton Inn Utica?
Yes, Hampton Inn Utica offers a fitness center available for free to guests.
Does Hampton Inn Utica provide complimentary breakfast?
Yes, guests enjoy Hampton Inn Utica's expanded hot breakfast buffet available for free.
Is Hampton Inn Utica accessible for guests with mobility needs?
Yes, the hotel is mobility accessible with features like accessible parking and elevators.
What eco-friendly programs does Hampton Inn Utica participate in?
The hotel is certified with ISO14001, ISO50001, and Hilton LightStay, and participates in energy conservation, food waste reduction, recycling, and toiletry donation programs.
What are some nearby dining options to Hampton Inn Utica?
Nearby restaurants include Denny's, Subway, McDonald's, Wendy's, Delmonico's Italian Steakhouse, KFC, Taco Bell, and Chesterfield's Tavolo.
Are there convenient nearby hotels close to Hampton Inn Utica?
Yes, other hotels nearby include Days Inn by Wyndham Utica, Motel 6, and another Hampton by Hilton location.
What outdoor activities are accessible near Hampton Inn Utica?
Guests can enjoy the NYS Canal Trail next door for walking or serious running outdoors.