Brand Certified
Best Western Plus Franklin Square Inn Troy/Albany
4.2(959 reviews)
Certified by Best Western Plus Franklin Square Inn Troy/Albany • Mar 01, 2026
Business Details
1 4th St, Troy, NY
12180, United States
Certified by Best Western Plus Franklin Square Inn Troy/Albany • Mar 01, 2026
(518) 274-8800
Certified by Best Western Plus Franklin Square Inn Troy/Albany • Mar 01, 2026
http://bestwestern.com
Certified by Best Western Plus Franklin Square Inn Troy/Albany • Mar 01, 2026
About
Certified by Best Western Plus Franklin Square Inn Troy/Albany • Mar 01, 2026
HotelBest Western
At the Best Western Plus Franklin Square Inn Troy/Albany you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Franklin Square Inn Troy/Albany will stand out among other hotels in Troy,NY. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Franklin Square Inn Troy/Albany will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Certified by Best Western Plus Franklin Square Inn Troy/Albany • Mar 01, 2026
Best Western Plus Franklin Square Inn Troy/Albany
1 4th St, Troy, NY
12180, United States
Hours
Certified by Best Western Plus Franklin Square Inn Troy/Albany • Mar 01, 2026
Reviews
4.2
959 reviews
5 stars
525
4 stars
253
3 stars
103
2 stars
37
1 star
41
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most guests praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Staff Service
The staff received numerous compliments for being friendly, helpful, and accommodating, although there were some reports of poor customer service experiences.
Breakfast Quality
Many reviews highlighted the breakfast as a strong point, with a good variety of options and quality food.
Room Issues
Several guests reported issues with room amenities, such as outdated furnishings, lack of microwaves, and uncomfortable beds.
Location
The hotel's location was frequently mentioned as a positive aspect, being conveniently situated near restaurants and attractions.
- AAAimee AnnichiaricoFeb 16, 20265.0Best Western was there in our time of need. In an emergency we needed a last minute place to stay. They were able to give us streamlined personal booking for an affordable price and check in on short notice directly from the hotel where other hotel chains sent us to a call service. It was super clean and comfortable.
- ZGZahraa GHFeb 15, 20265.0Very clean , they care about their customer to have the cleanest service .. staff is so kind especially the 2 ladies with ( 🧕) Hijab .. definitely will be our stop every time we are in the area .
- RRRoberto RiveraJan 28, 20264.0I don't like my room 😒 Winndow face the A/C unit
- CCChristopher ConnollyDec 6, 20255.0Epitome of class!
- MTMichelle TretolaDec 1, 20255.0We went here to stay for the Turkey Trot 5k in Troy. It was super convenient as the run happens right in front of it! We were able to wake up and immediately go outside and run. It couldn’t be easier. Also the service was great. The receptionist was great and always offered a smile! Decorations in the lobby were also beautiful. One constructive criticism i have is that you have to go downstairs and used a shared microwave. I would just suggest putting one in each of the rooms as that seems to be a standard at other places. Prices were fair as well!
Frequently Asked Questions About Best Western Plus Franklin Square Inn Troy/Albany
What amenities are offered at the Best Western Plus Franklin Square Inn Troy/Albany?
The hotel offers free Wi-Fi, spacious work desks in all guest rooms, in-room mini fridges for extended stays, and an in-house fitness room for workouts.
Where is the Best Western Plus Franklin Square Inn Troy/Albany located?
It is located at 1 4th St, Troy, NY 12180, United States.
What are the operating hours of the Best Western Plus Franklin Square Inn Troy/Albany?
The hotel operates 24 hours a day, 7 days a week with no closing times.
Does the Best Western Plus Franklin Square Inn Troy/Albany have a restaurant on-site?
Yes, the hotel features an on-site restaurant for guest convenience.
Is Wi-Fi available at the Best Western Plus Franklin Square Inn Troy/Albany and is there a charge?
Yes, free Wi-Fi is available to all guests at the hotel.
How can I contact the Best Western Plus Franklin Square Inn Troy/Albany by phone?
You can reach the hotel at +1 518-274-8800.
What special offers does the Best Western Plus Franklin Square Inn Troy/Albany currently have?
Guests staying 2 nights can receive a $50 Best Western Gift Card.
What nearby ATMs are accessible for guests staying at the hotel?
Guests can conveniently use The Exchange Network ATMs located near the hotel.
Are there any event planning or catering services near the Best Western Plus Franklin Square Inn Troy/Albany?
Yes, Franklin Plaza offers event planning and catering services nearby, ideal for business travelers or guests hosting events.
What popular restaurants are close to the Best Western Plus Franklin Square Inn Troy/Albany?
Dinosaur Bar-B-Que, known for its barbecue and American cuisine, is a popular nearby dining option for hotel guests.
Brand Certified Facts from Best Western Plus Franklin Square Inn Troy/Albany
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