Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG

4.1
327 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting Locations
New Hotel near Buffalo, Niagara, & Western New York Welcome to the brand new Holiday Inn Express & Suites Tonawanda - Buffalo. We are Located less than 5 minutes from University at Buffalo, SUNY and DeGraff Memorial Hospital. Our brand new hotel is 20 minutes from Downtown Buffalo, Buffalo Niagara International Airport and the majestic and powerful Niagara Falls. Here for business? We are minutes away from General Motors, Praxair and Dunlop. Everyone can find fun things to do in Buffalo and Niagara Falls any time of year. Have a laugh at Helium Comedy Club, experience authentic Buffalo Wings at Anchor Bar or gaze from the Niagara Falls Observation Deck. Stay close to event centers like Classics V and the Wurlitzer Building. Our new modern property offers complimentary hot breakfast, free parking, indoor heated swimming pool a 24 hour fitness center and free high-speed Wi-Fi all in a 100% smoke-free facility. Each room features coffee service with Keurig, microwave, refrigerator, 50 inch flat screen TV’s and an in-room secure safe. Our upgraded suite bedrooms are designed for your comfort, with options including plush sofa seating, pull-out sofa beds for families, as well as an added living room space and second television.

Location

Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG
2400 Niagara Falls Boulevard, Tonawanda, NY
14150, United States

Hours

Reviews

4.1
327 reviews
5 stars
182
4 stars
74
3 stars
31
2 stars
15
1 star
25

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While many guests praised the cleanliness of the hotel and rooms, several reviews highlighted issues with unclean bathrooms, mold, and inadequate housekeeping services.

Staff Performance

The staff received numerous compliments for their friendliness and helpfulness, particularly individuals like Nick and Tony, who went above and beyond to assist guests.

Breakfast Quality

Guests had mixed experiences with breakfast; while some enjoyed the variety and quality, others reported issues with food replenishment and staff service during breakfast hours.

Room Conditions

Several reviews mentioned problems with room maintenance, including broken appliances, uncomfortable beds, and cleanliness issues, impacting overall guest satisfaction.

Location

The hotel’s location was frequently noted as convenient for accessing nearby attractions, including Buffalo and Niagara Falls.
  • JC
    Janet Corona
    2 days ago
    5.0
    Stayed in a suite with 2 queen bed. Fyi it is not a separated by a wall. 2 smart TVs in the room.
  • CL
    Christopher Leung
    Nov 11, 2025
    5.0
    Comfy room, affordable price - the neighborhood felt safe and the hotel was clean. Breakfast also was really well stocked with oatmeal, sausage patties, bacon, etc.
  • JP
    Joe Palumbo
    Nov 4, 2025
    4.0
    Overall was a great experience including the breakfast options, room setup and size, as well as location to getting around the greater Buffalo area. The staff were extremely friendly and helpful. The only negative was the bathroom shower, it looks like it needs a deep cleaning as their was mold and dirt in certain sections.
  • CR
    Christopher R
    Oct 14, 2025
    5.0
    Stayed here recently for a Bills game and had a great experience. I rated this hotel 5 stars because it was very clean, and cleanliness is the most important thing I look at when staying at a hotel. The hotel staff were also very friendly, and the location is great for nearby places to eat.
  • TE
    Tracy Ellis
    Oct 12, 2025
    5.0
    We had an excellent experience at this property. Tony went out of his way to get us checked in early when we arrived. Tony is an asset to this company. It is nice to be acknowledged every time you come into the lobby. Thanks Tony!!

Frequently Asked Questions About Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Tonawanda - Buffalo Area?

Check-in time is at 3:00 PM and check-out is at 11:00 AM.

Is free breakfast provided at the hotel?

Yes, a complimentary buffet breakfast is available for all guests.