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Best Western The Inn at the Fairgrounds

3.4
(550 reviews)

Business Details

670 STATE FAIR BLVD, Syracuse, NY
13209, United States
(315) 484-0044
http://bestwestern.com

About

HotelBest Western
Located in Syracuse,NY, the Best Western The Inn at the Fairgrounds is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western The Inn at the Fairgrounds
670 STATE FAIR BLVD, Syracuse, NY
13209, United States

Hours

Reviews

3.4
550 reviews
5 stars
183
4 stars
136
3 stars
74
2 stars
50
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, particularly at the front desk, leading to a negative experience for guests.

Cleanliness Issues

Many guests reported significant cleanliness problems, including dirty rooms, unclean bathrooms, and unwashed linens.

Breakfast Quality

The breakfast offerings were frequently criticized for being stale, limited, and poorly managed, with many guests expressing disappointment.

Room Conditions

Several reviews mentioned outdated and poorly maintained rooms, with issues such as broken amenities and uncomfortable beds.

Location

The hotel’s proximity to the fairgrounds was noted as a positive aspect, making it convenient for event attendees.
  • AB
    Amanda Bakanas
    2 days ago
    1.0
    They overcharge and steal from your debit card after you check out. I called them and they claimed it was a mistake which if I check out Wednesday and Friday they're charging my card by "mistake". Doesn't seem right and then they say they'll return the mistake and don't. 100$ they stole from me. Be wary renting here
  • MH
    Melissa Hannon
    Feb 23, 2026
    2.0
    Chosen for proximity to the Fairgrounds, on a whole our stay was just ok. The beds were very uncomfortable, parking was limited due to the attached Steak house, the lot was not plowed adequately, the sidewalks to the back and side entrances were not shoveled and we could not gain entrance to the key carded side doors with our working keys. With regards to the breakfast, the cereal was stale. Overall, we will not be picking this hotel again.
  • FF
    Fernando
    Feb 18, 2026
    1.0
    El peor hotel que me he quedado el servicio en recepcion malisimo pesimo
  • DC
    Doug Cameron
    Jan 24, 2026
    4.0
    The price was very good. It has a restaurant although we didn't eat there because their hours of operation didn't coincide with our plans. Lots of parking for a larger truck. Easy to get to, rather than having to drive into Syracuse itself. The hotel was a little chilly because it was mid winter but we would definitely stay there again.
  • LC
    La Col
    Jan 20, 2026
    2.0
    A friendly welcome looks different! Breakfast can be offered as included if you don't tell your guests at check-in that it's only available until 9 a.m. Not what you need after a long flight. The closet in the room had a broken door. The hotel has seen better days. Nothing for Best Western to boast about. I wouldn't recommend it.

Brand Certified Facts from Best Western The Inn at the Fairgrounds

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Certified March 01, 2026Yext Knowledge Graph
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