Customer Service
Numerous reviews highlighted rude and unhelpful staff, particularly at the front desk, leading to a negative experience for guests.
Cleanliness Issues
Many guests reported significant cleanliness problems, including dirty rooms, unclean bathrooms, and unwashed linens.
Breakfast Quality
The breakfast offerings were frequently criticized for being stale, limited, and poorly managed, with many guests expressing disappointment.
Room Conditions
Several reviews mentioned outdated and poorly maintained rooms, with issues such as broken amenities and uncomfortable beds.
Location
The hotel’s proximity to the fairgrounds was noted as a positive aspect, making it convenient for event attendees.