Business Details
About
HotelBest Western
Located in Syracuse,NY, the Best Western Syracuse Downtown Hotel and Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Syracuse Downtown Hotel and Suites
416 S CLINTON ST, Syracuse, NY
13202-1221, United States
Hours
Reviews
4.2
623 reviews
5 stars
371
4 stars
125
3 stars
61
2 stars
29
1 star
37
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many reviews highlighted the friendly and accommodating nature of the staff, with specific mentions of individuals who provided exceptional service.
Location
The hotel is praised for its excellent location in downtown Syracuse, making it convenient for exploring nearby attractions and restaurants.
Room Quality
While some guests appreciated the spacious and clean rooms, others reported issues with cleanliness and comfort, particularly regarding bedding and furniture.
Breakfast
The complimentary breakfast received mixed reviews, with some guests enjoying the variety while others found it lacking in quality and options.
Parking Issues
Several reviews noted the limited on-site parking and additional costs associated with off-site parking, which was seen as inconvenient.
- JGJonathan GiardinaDec 26, 20252.0Location was great but water was cool in the shower and the staff need some work on their customer service. Hope to see better results from the Syracuse community going forward.
- KSKeith ShirleyDec 20, 20255.0Nice place, we had a 10 th floor room on the museum side which was a nice view. Was a windy and cold weekend so not much walking around. Staff both day and night were very pleasant and professional. Would definitely recommend staying here if you are in town.
- BSBianca SuarezDec 13, 20255.0Thank you for an excellent experience! Everyone and Everything were wonderful!
- MBMarji BDec 1, 20255.0Wow! The staff is Awesome & location is Great!!!
- DGDavid GilmanOct 30, 20255.0I stayed at the hotel for four days while attending a conference. The room was very pleasant and featured a full kitchen with a large fridge and freezer. The staff was friendly, helpful, and accommodating, and the hotel is located in a great spot. I accidentally left an item behind, and they promptly mailed it back to me. We’ve already booked the same hotel for next year’s conference.
Frequently Asked Questions About Best Western Syracuse Downtown Hotel and Suites
Does Best Western Syracuse Downtown Hotel and Suites offer free breakfast?
Yes, the hotel provides free breakfast to guests.
Is there a fitness center available at the Best Western Syracuse Downtown Hotel and Suites?
Yes, a fitness center is available for guests to use during their stay.
Is the property at Best Western Syracuse Downtown Hotel and Suites smoke-free?
Yes, the Best Western Syracuse Downtown Hotel and Suites is a smoke-free property.
Does Best Western Syracuse Downtown Hotel and Suites provide Wi-Fi access?
Yes, free Wi-Fi is available for guests throughout the hotel.
What are the location details for Best Western Syracuse Downtown Hotel and Suites?
The hotel is located at 416 S Clinton St, Syracuse, NY 13202-1221, United States.
What are the operating hours of Best Western Syracuse Downtown Hotel and Suites?
The hotel operates 24 hours a day, 7 days a week, ensuring guest accessibility at all times.
Are there any nearby dining options close to Best Western Syracuse Downtown Hotel and Suites?
Yes, nearby dining options include Peppino's Neapolitan for pizza, Thai Restaurant of Syracuse for Thai cuisine, and Elephant Bistro for steakhouse offerings.
What entertainment venues can guests visit near Best Western Syracuse Downtown Hotel and Suites?
Guests can enjoy nearby entertainment at places like Vinyl dance club and bar, Gilded Club lounge and speakeasy, and King of Clubs music venue.
Are there any nearby shopping or salon options near Best Western Syracuse Downtown Hotel and Suites?
Yes, guests can visit J.Lorraine Salon for beauty services and Eva's Boutique for shopping nearby.
How can nearby banks and transportation options assist guests staying at Best Western Syracuse Downtown Hotel and Suites?
M&T Bank is conveniently located nearby for any banking needs, and the hotel's central location in downtown Syracuse makes it easy to access public transportation and local attractions.