Certified by Best Western Syracuse Downtown Hotel and Suites • Apr 12, 2026
HotelBest Western
Located in Syracuse,NY, the Best Western Syracuse Downtown Hotel and Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western Syracuse Downtown Hotel and Suites • Apr 12, 2026
Certified by Best Western Syracuse Downtown Hotel and Suites • Apr 12, 2026
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
4.2
632 reviews
5 stars
375
4 stars
128
3 stars
60
2 stars
31
1 star
38
DN
Dora Nobi
1 day ago
2.0
This hotel received a low score due to the rude and dismissive attitude of Holly D at the reception, as mentioned in other reviews. Despite multiple attempts to contact the hotel by phone to request a room on a higher floor or away from the noise, I was repeatedly put on hold. When I finally checked in, I politely requested to move to a higher floor or away from the noise, but Holly D was extremely dismissive and stated that the hotel was sold out unless I had communicated in advance. She didn’t even bother to offer a warm apology or smile.
The room itself was spacious and had a kitchenette and sofa (which she claimed was already set, but it wasn’t). The location was great for dining, but the noise from the streetcars was sometimes disruptive.
Overall, Holly D’s attitude ruined the entire experience. She should be properly trained or should not be in the hospitality industry. If she had been more accommodating or at least warm and polite, I would have returned to this hotel.
AY
Alyssa Young
Apr 3, 2026
5.0
Hostess was delightful-
Parking was a bit tricky- small parking lot around the corner and an overflow lot easily found with some direction ;)
room was beautiful! Plenty of space, little kitchenette. Soap/shampoo smelled wonderful. Very comfortable!
Very Clean- would come back again!
Highly recommend
RL
Ruben Lipkind
Mar 19, 2026
1.0
Freezing cold, loud noisy HVAC, dirty linen, very old uncomfortable bed, no hot water, filthy room. Avoid. Stay elsewhere.
BB
Billy b
Mar 10, 2026
4.0
Good price. Good location. The place is a bit of a dump but there is parking.
CM
Courtney Marie
Mar 5, 2026
5.0
I really enjoyed my stay at this hotel. It's walking distance to everything downtown (including the landmark theatre) and has a great daily breakfast. The building is super old, but the furnishings are modern.
Frequently Asked Questions About Best Western Syracuse Downtown Hotel and Suites
Does Best Western Syracuse Downtown Hotel and Suites offer free breakfast?
Yes, the hotel provides free breakfast to guests.
Is there a fitness center available at the Best Western Syracuse Downtown Hotel and Suites?
Yes, a fitness center is available for guests to use during their stay.
Is the property at Best Western Syracuse Downtown Hotel and Suites smoke-free?
Yes, the Best Western Syracuse Downtown Hotel and Suites is a smoke-free property.
Does Best Western Syracuse Downtown Hotel and Suites provide Wi-Fi access?
Yes, free Wi-Fi is available for guests throughout the hotel.
What are the location details for Best Western Syracuse Downtown Hotel and Suites?
The hotel is located at 416 S Clinton St, Syracuse, NY 13202-1221, United States.
What are the operating hours of Best Western Syracuse Downtown Hotel and Suites?
The hotel operates 24 hours a day, 7 days a week, ensuring guest accessibility at all times.
Are there any nearby dining options close to Best Western Syracuse Downtown Hotel and Suites?
Yes, nearby dining options include Peppino's Neapolitan for pizza, Thai Restaurant of Syracuse for Thai cuisine, and Elephant Bistro for steakhouse offerings.
What entertainment venues can guests visit near Best Western Syracuse Downtown Hotel and Suites?
Guests can enjoy nearby entertainment at places like Vinyl dance club and bar, Gilded Club lounge and speakeasy, and King of Clubs music venue.
Are there any nearby shopping or salon options near Best Western Syracuse Downtown Hotel and Suites?
Yes, guests can visit J.Lorraine Salon for beauty services and Eva's Boutique for shopping nearby.
How can nearby banks and transportation options assist guests staying at Best Western Syracuse Downtown Hotel and Suites?
M&T Bank is conveniently located nearby for any banking needs, and the hotel's central location in downtown Syracuse makes it easy to access public transportation and local attractions.
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