Crowne Plaza Suffern-Mahwah by IHG

4.3
1614 reviews
Welcome to our hotel in Suffern, NY.

About

Luxury HotelWedding VenueConference CenterBusiness Meeting Locations
Welcome to our spacious Suffern, NY, hotel near Harriman State Park! Our location just off the I-287 puts you in an ideal position to enjoy the best of our beautiful area. Mahwah in New Jersey is only a few minutes away, and New York City is an easy 30-mile drive from our hotel. Many of New York’s natural spaces are within reach of our hotel, including Bear Mountain, Harriman State Park, and Dater Mountain Nature Park. When you’re not out exploring our local treasures, enjoy the amenities at our Suffern hotel. Our onsite restaurant and bar offer fresh, farm-to-table cuisine, craft cocktails, beer, and wine. All guests enjoy complimentary parking, Wi-Fi, and access to our 24-hour fitness center. Enjoy plush bedding, an ergonomic workspace, and all the essentials for a comfortable stay in your spacious room.

Location

Crowne Plaza Suffern-Mahwah by IHG
Three Executive Boulevard, Suffern, NY
10901, United States

Hours

Reviews

4.3
1,614 reviews
5 stars
925
4 stars
434
3 stars
116
2 stars
54
1 star
85

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many guests praised the cleanliness of the rooms and common areas, although some reported issues with bugs and unclean conditions in certain rooms.

Noise Levels

Several reviews highlighted noise disturbances from the lobby and nearby events, making it difficult for guests to sleep.

Staff Service

While some guests appreciated the friendly and accommodating staff, others experienced poor service and unhelpful responses to issues.

Room Comfort

Guests generally found the beds comfortable, but there were complaints about dated room decor and inadequate bathroom designs.

Dining Experience

The breakfast buffet received positive feedback for its quality and variety, although some guests felt it was overpriced.
  • VV
    VagabondMike
    5 days ago
    1.0
    Beware. A terrible band may be playing until 10 pm. It can be heard in the entire hotel. A hotel that’s a place for sleeping weary travelers.
  • MU
    Michael Ugwu
    6 days ago
    4.0
    Nice location rooms are clean . The lobby is great nice place to relax. All in all I will recommend it.
  • SK
    saul kravecas
    Oct 25, 2025
    3.0
    Mattress and pillows below standard. Hall notice gets into room. Otherwise place is very nice
  • IF
    Israel Farkash
    Oct 22, 2025
    1.0
    Room is on the lobby. The service os very poor. In night is very noisy for party in the lobby we cant sleep till after midnight
  • DM
    Deanna May
    Oct 21, 2025
    2.0
    Stayed here for a wedding and it was noisy, staff was unhelpful/ unfriendly and we couldn’t get into our room because the battery died in the card reader on the door. The hotel workers were not helpful when we called asking for recommendations / help and overall would not stay here again. It is very noisy and the beds are uncomfortable we could not sleep! Rooms were clean and parking was good.

Frequently Asked Questions About Crowne Plaza Suffern-Mahwah by IHG

What time can I check in and check out at Crowne Plaza Suffern-Mahwah by IHG?

Check-in time is at 4:00 PM, and check-out time is at 11:00 AM.

Does the hotel offer free Wi-Fi?

Yes, complimentary Wi-Fi is available in public areas.