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Hampton Inn & Suites Staten Island

4.1
(1317 reviews)

Business Details

1120 South Avenue, Staten Island, NY
10314, United States
(718) 477-1600
https://www.hilton.com/en/hotels/nycsihx-hampton-suites-staten-island/

About

HotelHampton Inn
Located in the heart of the Corporate Park of Staten Island, New York, the Hampton Inn & Suites Staten Island hotel is just moments away from Newark Liberty International Airport and Downtown Manhattan, nestled within 415 acres of wildlife preserve. Our Hampton hotel features 107 well-appointed business class rooms with essential guests amenities. Free On The Run Breakfast bags Monday through Friday, exercise room , 24-hour convenience store, 24-hour business center, and valet and laundry services are available. Making you happy makes us happy here at Hampton Inn & Suites Staten Island.

Location

Hampton Inn & Suites Staten Island
1120 South Avenue, Staten Island, NY
10314, United States

Hours

Reviews

4.1
1,317 reviews
5 stars
699
4 stars
330
3 stars
129
2 stars
48
1 star
111

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted problems with room cleanliness, including dirty bathrooms, unkempt rooms, and unpleasant odors.

Customer Service

Customers reported poor service experiences, including unhelpful staff, rude behavior, and lack of responsiveness to complaints.

Breakfast Quality

Many guests found the breakfast offerings to be lacking in variety and quality, with some describing the breakfast area as chaotic.

Room Condition

Several reviews mentioned that the rooms are outdated and in need of renovation, with issues such as broken amenities and uncomfortable beds.

Positive Staff Interactions

Despite the negative feedback, some guests praised specific staff members for their friendliness and helpfulness.
  • RA
    Rustam Azimov
    2 days ago
    5.0
    Huge respect to AAS Truck & Trailer Repair! The Ukrainian mechanics here are hardworking, skilled, and serious about quality. They treat your truck like their own. Honest work, fair price, and good attitude. That’s rare these days!
  • ER
    Ena Rhodes
    3 days ago
    5.0
    Check in was seamless. The hotel room was modern the temperature was good most hotels to me are either hot or cold this was good. The room was huge. I was shocked with the size of the room The bathroom was really big and the shower was so large it could fit more than one person comfortably. The room was clean. They didn't give us any washcloths or hand towels we called them and they were quick to bring it up. The breakfast was good for a continental breakfast. They had these cheese omelettes that didn't look all that appetizing they looked generic but to my surprise it was very good. They had turkey and regular sausage and the turkey sausage looked like a piece of cardboard but again what a shock it was pretty decent. I walked away satisfied!
  • MA
    Mrs. Aguirre
    Feb 24, 2026
    5.0
    Loved the Hampton Inn with the free breakfast! They are making improvements and I hope they are replacing the windows in the room with sound proof windows. The traffic from the freeway/ highway is very loud and sleep disturbing. They need to also consider slow-closing doors as they slam shut and make a lot of noise.
  • GM
    Goddess Witch (MGW)
    Feb 16, 2026
    1.0
    I had a horrible experience during this stay that was supposed to be a romantic Valentine’s Day trip. The climate controls in the room were malfunctioning and it was over 80 degrees the entire time we were there. The room phones didn’t dial out to the front desk or housekeeping so I had to walk to the lobby at 1 in the morning to beg for maintenance to come fix it. The ladies at the front desk wouldn’t even call anyone until I looked at their ridiculous card with “instructions” on it and verify that I had tried that first. The instructions consisted of telling me “the temperature is controlled either by a wall thermostat or a window unit”. So helpful thanks. Security showed up 30 minutes later and couldn’t fix it and said they’d have someone look at it after we checked out the next day. I got zero sleep and asked if I could stay a second night in another room at a reduced rate so that I didn’t have to make an 8 hour drive on no sleep. The manager said no sorry we will need to look at the units in the room and verify they’re malfunctioning in order to provide a discount, and that won’t be until later. Oh I’m sorry was the fact that security confirmed it was a sauna and he would have it checked the next day not evidence enough? Absolutely horrible customer service. You have two very disheartened autistic guests who had a crappy Valentine’s Day because of this experience.
  • KD
    korra dale
    Feb 12, 2026
    4.0
    Solid stay at Hampton Inn & Suites Staten Island! Rooms were spacious, clean, and comfy (great beds, microwave/fridge, modern setup—better than expected for the price). Service was friendly and helpful (quick check-in, good recommendations). Free hot breakfast was a nice bonus—waffles, eggs, fresh fruit. Location is convenient—close to Staten Island Mall, highways, and easy NYC access, though not super walkable to much else. Quiet and comfortable overall—great value for a short trip!

Frequently Asked Questions About Hampton Inn & Suites Staten Island

What types of parking options are available at Hampton Inn & Suites Staten Island?

The hotel offers free self-parking with accessibility features.

Are pets allowed at Hampton Inn & Suites Staten Island?

Yes, both cats and dogs are welcome at the hotel.

Brand Certified Facts from Hampton Inn & Suites Staten Island

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Certified March 01, 2026Yext Knowledge Graph
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