Hotel Brookmere

4.4
199 reviews

About

HotelResortWedding Venue
Brookmere Saratoga Experience the charm, tradition, and natural beauty of Saratoga Springs at Brookmere, nestled on nearly 10 acres amidst lush foliage and tranquil wetlands. Formerly the site of the historic Longfellows Hotel & Restaurant, our new hotel pays homage to its rich architectural legacy. With 88 thoughtfully appointed guest rooms and suites, upscale dining at the Regent Restaurant and Bar, and a host of amenities including a private dining room, meeting facilities, the indulgent Arbor Spa, pool, and fitness area, Brookmere Saratoga promises a relaxing retreat at the foothills of the Adirondacks.

Location

Hotel Brookmere
500 Union Avenue, Saratoga Springs, NY
12866, United States

Hours

Reviews

4.4
199 reviews
5 stars
141
4 stars
28
3 stars
13
2 stars
8
1 star
9

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Most guests found the rooms to be clean and well-maintained, although some reported issues with housekeeping and cleanliness in certain areas.

Service Quality

While many reviews praised the friendly and attentive staff, several guests experienced issues with service responsiveness and training.

Dining Experience

The on-site restaurant received positive feedback for its food quality, though some guests noted slow service.

Room Amenities

Guests appreciated the modern design and comfort of the rooms, but there were complaints about missing basic amenities and maintenance issues.

Location

The hotel is well-located near attractions, providing a peaceful atmosphere, but some guests found it slightly distant from downtown.
  • TT
    Tatum
    Jan 5, 2026
    5.0
    Great hotel with an awesome restaurant / bar. The cocktails in particular are AMAZING! We didn't get a chance to check out the pool (it's winter) or outdoor sauna (it was broken), but they looked very nice from afar. The spa was also excellent - we really enjoyed our massages. All in all it made for a very relaxing stay.
  • KG
    Kris Gesell
    Jan 3, 2026
    5.0
    We absolutely loved this hotel. Traveling through from Canada to NYC we got a bit tired at the road so we stayed here for one night with 2 kids. And everyone wished we could stay longer. Rooms are beautiful, modern, clean and comfortable. Gorgeous property! My husband had an amazing facial at the SPA to celebrate his early birthday. Kids enjoyed an enormous bathtub at our Suite. I will definitely come back. What a gem! We were choosing between Brookmere and Adelphi. Next time we will come to Brookmere again! Maybe in the summer when the pool is open. And by the way! We are also foodies. Regent restaurant is excellent! Breakfast or dinner, you don’t need to look further. Well done 👍
  • MW
    mallory woods
    Dec 31, 2025
    5.0
    We absolutely loved our stay at the Brookmere. The ambiance, the rooms, the staff, the service, the food, all were absolutely top notch. The rooms are spacious and just stunning. The Brookmere is pet friendly and so accommodating to bring your pup. There is no doubt that we will be back. We came for a family wedding and just loved it so much. Just a beautiful, magical place.
  • TD
    Timothy Doak
    Dec 29, 2025
    5.0
    Hotel Brookmere was an absolute dream for our wedding, and we could not be more grateful for the incredible team that made it all happen! From start to finish, every single staff member we worked with showed such genuine love, kindness, and dedication to making sure our wedding was the very best it could be. Every detail was handled with care and precision, and every request—big or small—was met with a smile and an enthusiastic “yes.” The staff went above and beyond at every turn, creating an atmosphere that felt warm, joyful, and truly special. Their commitment to excellence was felt throughout the entire weekend, and it allowed us (and our families) to fully relax and soak in every moment. Our guests could not stop raving about their experience, and we heard over and over again how incredible Hotel Brookmere was for them. We are beyond thrilled with our choice and would wholeheartedly recommend Hotel Brookmere to anyone looking for a venue filled with heart, professionalism, and pure magic. 💛✨
  • JB
    Jonathan Brunet
    Dec 24, 2025
    5.0
    The Brookmere Hotel in Saratoga is absolutely amazing. From the moment you arrive, the property feels welcoming, elegant, and thoughtfully maintained. The rooms are spotless, comfortable, and beautifully designed, making it easy to relax after a long day. The staff goes above and beyond to ensure a great stay they’re friendly, attentive, and genuinely care about guest experience. The location is perfect, close to everything Saratoga has to offer while still feeling peaceful and refined. Overall, the Brookner Hotel delivers exceptional quality, comfort, and service. I would highly recommend this property and would gladly stay here again. Jonathan

Frequently Asked Questions About Hotel Brookmere

What are the check-in and check-out times at Hotel Brookmere?

Check-in starts at 4:00 PM and check-out is at 11:00 AM.

Does Hotel Brookmere provide accessible facilities for guests with mobility needs?

Yes, the hotel offers accessible parking, elevator, and pool facilities to accommodate guests with mobility needs.