voco Saranac Lake NY - Waterfront by IHG

4.1
329 reviews
Where wild adventure meets lakeside serenity, voco™ Saranac Lake.

About

HotelBusiness Meeting LocationsWedding VenueLuxury HotelConference Center
Welcome to voco Saranac Lake NY – Waterfront, your lakeside getaway in the heart of the Adirondack Mountains. Set on Lake Flower, our hotel blends relaxed charm with stunning scenery, offering a peaceful base just minutes from the buzz of Lake Placid. Wander downtown Saranac Lake to discover indie shops, galleries, and a community known for its artistic spirit and festivals in upstate New York. Adventure is always close by. Paddle the quiet waters right outside our doors, hike the Saranac Six peaks, or explore The Wild Center in Tupper Lake. In winter, ski Whiteface Mountain and Titus Mountain, snowmobile unique trails, or visit the Olympic Center in Lake Placid, then return to cozy comforts and warm hospitality at our Saranac Lake waterfront hotel. After your day out, settle into thoughtfully designed accommodations with premium bedding and modern touches. Take a dip in our indoor pool or hot tub, and enjoy the ease of staying at one of the most welcoming pet-friendly hotels in Saranac Lake, NY. At Lakeside Drift, savor Adirondack-inspired flavors with waterfront views, perfect for gatherings, weddings, or laid-back evenings with friends.

Location

voco Saranac Lake NY - Waterfront by IHG
250 Lake Flower Avenue, Saranac Lake, NY
12983, United States

Hours

Reviews

4.1
329 reviews
5 stars
193
4 stars
53
3 stars
35
2 stars
16
1 star
32

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and accommodating staff, highlighting their helpfulness and attentiveness.

Cleanliness

While some guests found the rooms clean and well-maintained, others reported issues with cleanliness, including dust and bugs.

Location

The hotel’s scenic location by the lake received positive feedback, with many guests appreciating the beautiful views and peaceful atmosphere.

Noise Issues

Several reviews mentioned noise disturbances due to thin walls, affecting the overall comfort of the stay.

Restaurant Experience

The on-site restaurant received mixed reviews; while some enjoyed the food, others were disappointed by service issues and the restaurant being closed.
  • KH
    Ken Hammann
    Nov 11, 2025
    5.0
    I had an amazing check in and a few mishaps, thanks to Kayla at the front desk all my issues were gone she handled everything with ease and the right amount of patience and customer service!
  • JM
    J.D. Mendes
    Nov 10, 2025
    5.0
    There are no words. We had a lake view room. The whole building was clean and well presented. At night the rooms are dark and very quiet! We will stay here again when in the area.
  • HS
    himani sharma
    Oct 31, 2025
    5.0
    We really enjoyed our stay here! The staff were super friendly and made us feel so welcome from the moment we arrived. The location is just beautiful — right by the lake, quiet, and peaceful, which made it such a relaxing getaway. The place itself is well built and very clean. We also tried their lemon raspberry cake slice, and wow, it was absolutely delicious! Would definitely come back again
  • RM
    Rick Maitland
    Oct 14, 2025
    5.0
    Stunning setting on the lake and only 10 minutes to Lake Placid. If you like the Fall colors, I strongly suggest you visit this location mid to late September like I did.
  • NM
    Nicholas Mulcock
    Oct 13, 2025
    1.0
    On the day we traveled to the hotel we got several calls from hotels.com (our booking site) that the hotel had not actually reserved our room and we had no place to stay. Called the hotel directly only to find out this was true. The lady in the phone was apologetic but said our “reservation was ignored by hotel staff.” We booked our reservation WEEKS in advance but unfortunately, she couldn’t help us. Hotels.com said there wasn’t a room available within 45 miles!! It was peak leaf season and we couldn’t find a room anywhere. I’ll never book this hotel again.

Frequently Asked Questions About voco Saranac Lake NY - Waterfront by IHG

Does voco Saranac Lake NY - Waterfront have a restaurant?

Yes, voco Saranac Lake NY - Waterfront has an on-site restaurant, Lakeside Drift.

Does voco Saranac Lake NY - Waterfront have a pool?

Yes, voco Saranac Lake NY - Waterfront has an indoor pool and hot tub.