Hotel Saranac, Curio Collection by Hilton

4.5
815 reviews

About

Hotel
Historic hotel in Saranac Lake, NY, with charm. Recently upgraded/renovated. Explore Adirondacks and use our free shuttle or free cruiser bikes. Rooms have modern amenities; suites offer extra space and features. Enjoy on-site dining, our spa and salon, outdoor terrace with mountain views, our Academy & Main artisan boutique and great amenities.

Location

Hotel Saranac, Curio Collection by Hilton
100 Main Street, Saranac Lake, NY
12983, United States

Hours

Reviews

4.5
815 reviews
5 stars
559
4 stars
155
3 stars
47
2 stars
21
1 star
33

What are people saying?

AI-generated from recent customer reviews

Historic Charm

Many guests appreciated the hotel's blend of historic charm and modern amenities, noting its beautiful restoration and unique character.

Service Quality

Customer service received mixed reviews; while some staff were praised for their friendliness and helpfulness, others were criticized for rudeness and lack of professionalism.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including dirty rooms and bathrooms, which detracted from the overall experience.

Dining Experience

The on-site restaurant received mixed feedback; while some enjoyed the food and atmosphere, others found it overpriced and lacking in quality.

Room Conditions

Guests reported issues with room conditions, including small sizes, outdated decor, and maintenance problems like stained carpets and noisy HVAC systems.
  • RG
    Rebecca Gijanto
    Nov 16, 2025
    5.0
    This hotel is so beautiful. We loved all the amenities at the hotel. We had a couples massage in the Spa that was probably the best massage I had ever received. The only thing to mention is the walls in the rooms are very thin and I could hear everything. I’m a light sleeper so that’s huge for me. The room was super small. My husband and I could not even walk through the room at the same time, as well as the bathroom being tiny. The staff were wonderful and helpful. We definitely will be back!
  • PP
    Paige
    Nov 4, 2025
    5.0
    only had a short stay, but the hotel was very nice (clean!), and the staff were all very friendly and helpful. In a great location, easy to get everywhere, very walkable.
  • SN
    shauna newcomb
    Oct 29, 2025
    5.0
    We held my Dad’s celebration of life in the Ember Room at Hotel Saranac, and it couldn’t have been more perfect. The hotel is charming and elegant, and the Ember Room was filled with beautiful natural light from its large windows. The food was excellent, and the staff were attentive and kind throughout the event. Blake, our Sales Manager, was a pleasure to work with—so helpful and easy as he guided me through the arrangements. It was a lovely setting for a meaningful day.
  • JS
    Julia Starkey
    Oct 20, 2025
    5.0
    As a wedding photographer, I absolutely love photographing weddings at Hotel Saranac in the heart of Saranac Lake. The venue perfectly blends timeless elegance with a touch of Adirondack charm, creating a sophisticated yet relaxed atmosphere that feels uniquely special for couples and their guests. From the moment you step into the historic lobby, you can feel the character of this beautifully restored hotel. Everything from the grand staircase, the rich architectural details, and the warm, inviting glow of the space make it an incredible backdrop for both candid and editorial-style wedding photography. The ballroom is elegant and refined, with large windows and a layout that photographs beautifully throughout the evening — whether during dinner, toasts, or that first dance. Hotel Saranac is also perfectly situated for couples who want to embrace the Adirondack experience while offering their guests the comfort and sophistication of a boutique hotel. I especially love when couples plan portraits around the nearby lakes or quiet forested trails before returning to the hotel for their ceremony. — Julia Starkey, Julia Rebecca Photography Fine Art Wedding Photography in the Adirondacks, Vermont & New England
  • DY
    David Yentema
    Oct 17, 2025
    1.0
    Bartenders at the bar upstairs had no idea what they were doing. Swapped Sazerac for a nice Bhakta 1928, and still charged me the full amount without telling me anything (I overheard them talking and saw her pour it) Miss poured my wife's drink, and talked with each other about how to fix it, she just said "oh add extra gin and they won't know the difference" it was horrible, and then they blamed us for not liking it. And then they tried to charge us for the mispoured drink we sent back!

Frequently Asked Questions About Hotel Saranac, Curio Collection by Hilton

What types of parking are available at Hotel Saranac?

Hotel Saranac offers free self-parking and accessible parking for guests.

Does Hotel Saranac provide free Wi-Fi to guests?

Yes, free Wi-Fi is available in public areas and there is a public internet terminal for guests.