Historic hotel in Saranac Lake, NY, with charm. Recently upgraded/renovated. Explore Adirondacks and use our free shuttle or free cruiser bikes. Rooms have modern amenities; suites offer extra space and features. Enjoy on-site dining, our spa and salon, outdoor terrace with mountain views, our Academy & Main artisan boutique and great amenities.
Many guests appreciated the hotel's blend of historic charm and modern amenities, noting its beautiful restoration and unique character.
Service Quality
Customer service received mixed reviews; while some staff were praised for their friendliness and helpfulness, others were criticized for rudeness and lack of professionalism.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty rooms and bathrooms, which detracted from the overall experience.
Dining Experience
The on-site restaurant received mixed feedback; while some enjoyed the food and atmosphere, others found it overpriced and lacking in quality.
Room Conditions
Guests reported issues with room conditions, including small sizes, outdated decor, and maintenance problems like stained carpets and noisy HVAC systems.
RG
Rebecca Gijanto
Nov 16, 2025
5.0
This hotel is so beautiful. We loved all the amenities at the hotel. We had a couples massage in the Spa that was probably the best massage I had ever received. The only thing to mention is the walls in the rooms are very thin and I could hear everything. I’m a light sleeper so that’s huge for me. The room was super small. My husband and I could not even walk through the room at the same time, as well as the bathroom being tiny. The staff were wonderful and helpful. We definitely will be back!
PP
Paige
Nov 4, 2025
5.0
only had a short stay, but the hotel was very nice (clean!), and the staff were all very friendly and helpful.
In a great location, easy to get everywhere, very walkable.
SN
shauna newcomb
Oct 29, 2025
5.0
We held my Dad’s celebration of life in the Ember Room at Hotel Saranac, and it couldn’t have been more perfect. The hotel is charming and elegant, and the Ember Room was filled with beautiful natural light from its large windows. The food was excellent, and the staff were attentive and kind throughout the event. Blake, our Sales Manager, was a pleasure to work with—so helpful and easy as he guided me through the arrangements. It was a lovely setting for a meaningful day.
JS
Julia Starkey
Oct 20, 2025
5.0
As a wedding photographer, I absolutely love photographing weddings at Hotel Saranac in the heart of Saranac Lake. The venue perfectly blends timeless elegance with a touch of Adirondack charm, creating a sophisticated yet relaxed atmosphere that feels uniquely special for couples and their guests.
From the moment you step into the historic lobby, you can feel the character of this beautifully restored hotel. Everything from the grand staircase, the rich architectural details, and the warm, inviting glow of the space make it an incredible backdrop for both candid and editorial-style wedding photography.
The ballroom is elegant and refined, with large windows and a layout that photographs beautifully throughout the evening — whether during dinner, toasts, or that first dance.
Hotel Saranac is also perfectly situated for couples who want to embrace the Adirondack experience while offering their guests the comfort and sophistication of a boutique hotel. I especially love when couples plan portraits around the nearby lakes or quiet forested trails before returning to the hotel for their ceremony.
— Julia Starkey, Julia Rebecca Photography
Fine Art Wedding Photography in the Adirondacks, Vermont & New England
DY
David Yentema
Oct 17, 2025
1.0
Bartenders at the bar upstairs had no idea what they were doing. Swapped Sazerac for a nice Bhakta 1928, and still charged me the full amount without telling me anything (I overheard them talking and saw her pour it) Miss poured my wife's drink, and talked with each other about how to fix it, she just said "oh add extra gin and they won't know the difference" it was horrible, and then they blamed us for not liking it. And then they tried to charge us for the mispoured drink we sent back!
Frequently Asked Questions About Hotel Saranac, Curio Collection by Hilton
What types of parking are available at Hotel Saranac?
Hotel Saranac offers free self-parking and accessible parking for guests.
Does Hotel Saranac provide free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal for guests.
Are pets allowed at Hotel Saranac?
Yes, pets are welcome at Hotel Saranac.
What are the check-in and check-out times for Hotel Saranac?
Check-in is at 16:00 and check-out is at 11:00.
What amenities related to fitness and wellness does Hotel Saranac offer?
The hotel features a free fitness center with equipment like free weights and treadmills, as well as a spa and salon.
Does Hotel Saranac have any dining options on-site?
Yes, there are two restaurants on-site, along with a bar named Great Hall Bar.
Is Hotel Saranac accessible for guests with mobility needs?
Yes, the hotel provides accessible parking and elevators to accommodate guests with mobility requirements.
What nearby dining options are available around Hotel Saranac?
Nearby dining options include Campfire Adirondack Grill and Bar, A P Smith Restaurant, Bella Roma pizza, and Quiznos fast food.
Are there any nearby beauty and wellness places near Hotel Saranac?
Yes, Just Nails nail and beauty salon and Ampersand Salon & Spa are located close to Hotel Saranac for additional pampering services.
What local attractions can guests visit near Hotel Saranac?
Guests can explore local landmarks like Vic at Paul Smith's historical building, the Saranac Lake Free Library, Charles Dickert Wildlife Collection museum, Berkeley Green park, and Cure Porch on Wheels community museum.