Business Details
About
HotelExtended Stay Hotel
Welcome to your new eco-friendly Home2 Suites by Hilton Rochester Greece, conveniently located just off I-390 (Exit 22), six miles from downtown Rochester and minutes to Rochester International Airport. Shopping, wineries and many other outdoor activities abound nearby. The National Museum of Play, formerly Strong National Museum, is open year-round and provides wonderful play for all ages. Seabreeze Amusement Park is a 20-minute drive on Lake Ontario in nearby Irondequoit.
Enjoy all the comforts of home in our spacious suites, complete with living areas and full kitchens. Catch your favorite shows on the HDTV and stay connected with family and friends with free WiFi. Satisfy your late night cravings in our 24/7 Home2MKT®, featuring snacks, beverages, sundries and frozen goodies.
Start each morning of your stay with our Inspired Table™ free, hot breakfast. Swim in the heated indoor pool and keep your fitness routine as fresh as your clothes with our combined laundry/fitness facility, Spin2 Cycle.
Location
Home2 Suites by Hilton Rochester Greece
400 Bellwood Drive, Rochester, NY
14606, United States
Reviews
4.1
246 reviews
5 stars
153
4 stars
33
3 stars
21
2 stars
21
1 star
18
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individual employees like Kalila and Pedro.
Room Cleanliness
While some guests reported clean and spacious rooms, others noted issues with cleanliness, including unclean carpets and bathrooms.
Breakfast Quality
Breakfast received mixed reviews; some found it adequate while others criticized the limited options and poor maintenance during busy times.
Noise Issues
Several guests complained about noise disturbances from other guests, particularly during late hours, affecting their ability to sleep.
Management Concerns
There were multiple complaints regarding management's responsiveness and handling of issues, including cleanliness and customer service.
- RGRob, Jr GittlerNov 17, 20255.0I stayed here while helping open the Rochester Boscov's store, and it was an excellent stay! The room was like nothing I had ever experienced staying in any hotel before - plenty of room, excellent facilities, lots of lighted locations. While I didn't use the microwave or the dishwasher, I was glad to have those on hand for emergencies. The only bad thing was the road leading to the location wasn't paved, but that's a minor thing and will likely be fixed in the future. Not sure how much a night's stay costs, but I will say it's well worth it.
- APAlexis PropstOct 30, 20255.0I have stayed in my fair share of hotels and I personally prefer Hilton group. I have never felt so compelled to leave a review. The staff is friendly and kind. They went out of their way to provide me something safe for me to eat! I have never experienced this before. If you are in Rochester NY this is the place to stay . You won’t be disappointed.
- ERErik RoushOct 22, 20253.0Not a bad hotel. Breakfast in the morning was just so-so. The staff was friendly.
- SZSarah ZOct 22, 20254.0Mostly good experience. Breakfast is just OK. Coffee is too weak. Room was nice and dark, pretty quiet.
- BDBrittney DibOct 19, 20255.0The staff is amazing here so personable! Kalila and mecia are the absolute best!!! 5 star for them. Make you feel at home!
Frequently Asked Questions About Home2 Suites by Hilton Rochester Greece
What accessibility features does Home2 Suites by Hilton Rochester Greece offer?
The hotel provides accessible parking, accessible elevators, and an accessible pool to accommodate guests with mobility needs.
Is breakfast included in the stay at Home2 Suites by Hilton Rochester Greece?
Yes, a free breakfast is available each morning for guests.
Does the hotel have facilities for fitness and swimming?
Yes, the hotel offers a free fitness center and a heated indoor pool for guests.
Are pets allowed at Home2 Suites by Hilton Rochester Greece?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does the hotel provide options for contactless check-in or check-out?
Yes, the hotel supports contactless check-in and check-out for guest convenience.
Is parking available for guests at Home2 Suites by Hilton Rochester Greece?
Yes, self-parking is available for guests at the hotel.
What nearby attractions can guests visit near Home2 Suites by Hilton Rochester Greece?
Guests can visit the National Museum of Play, the Canal Ponds Walking Trail park, and Seabreeze Amusement Park in nearby Irondequoit for entertainment and outdoor activities.
Are there any nearby retail or shopping options close to the hotel?
Yes, BJ's Wholesale Club is nearby offering retail shopping, and there is also a convenience store available within the hotel itself.
How can guests access transportation or services near the hotel?
While there is no airport shuttle, guests can find nearby services like BJ's Tire Center, gas stations, and the LibertyX Bitcoin ATM for various needs. The hotel is conveniently located just off I-390, making car travel easy.