Brand Certified
Best Western The Inn at Rochester Airport
3.9(683 reviews)
Certified by Best Western The Inn at Rochester Airport • Mar 01, 2026
Business Details
395 BUELL RD, Rochester, NY
14624, United States
Certified by Best Western The Inn at Rochester Airport • Mar 01, 2026
(585) 436-4400
Certified by Best Western The Inn at Rochester Airport • Mar 01, 2026
http://bestwestern.com
Certified by Best Western The Inn at Rochester Airport • Mar 01, 2026
About
Certified by Best Western The Inn at Rochester Airport • Mar 01, 2026
HotelBest Western
Located in Rochester,NY, the Best Western The Inn at Rochester Airport is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western The Inn at Rochester Airport • Mar 01, 2026
Best Western The Inn at Rochester Airport
395 BUELL RD, Rochester, NY
14624, United States
Hours
Certified by Best Western The Inn at Rochester Airport • Mar 01, 2026
Reviews
3.9
683 reviews
5 stars
287
4 stars
196
3 stars
105
2 stars
37
1 star
58
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about room cleanliness, including dirty sheets, unclean bathrooms, and unpleasant odors.
Staff Performance
While some guests praised the staff for being friendly and accommodating, others reported unprofessional behavior and poor customer service.
Location and Convenience
The hotel is frequently noted for its convenient location near the airport, making it a suitable choice for travelers.
Breakfast Quality
Guests had mixed reviews about the breakfast, with some finding it satisfactory while others described it as lacking variety and quality.
Maintenance Problems
Several reviews mentioned maintenance issues, such as malfunctioning shower heads, poor water pressure, and general disrepair.
- UQUrdu queenFeb 18, 20264.0Very nice and good 👍
- VAVivien Grace AlexanderFeb 13, 20265.0Made the best of a bad situation at this Best Western location in Rochester. My mother booked the room on my behalf after I suddenly fled an abusive job, and the staff were incredibly kind and looked after me as a solo female traveler. Rooms are equipped with deadlocks on the inside, beds were clean and bug-free, and the bathrooms were stocked with ample amounts of shampoo, conditioner, body wash, and lotion. I spent two nights here while I recovered from overwork & prepared to fly home, and I was well taken care of. Shuttle came in the morning and transported me safely to the airport. Great value and good people behind the counter. A huge thanks to everyone who helped me on my way back to Texas.
- SMSwaroop MatsaFeb 10, 20265.0Front desk guy is very helpful, It’s a safe place to Stay. And it’s almost near to the airport. Nice rooms.
- LGLaurie GraffiusFeb 10, 20262.0Its close to the Airport and cheap. It took us about 40 minutes just to check in. Only 1 person to do everything and nobody around while main desk guy goes to the airport. Very unsafe feeling. I do not like this place.
- JBJonathan BaldwinJan 21, 20265.0Kriss at the front desk was amazing. He is built for the hospitality business.
Frequently Asked Questions About Best Western The Inn at Rochester Airport
What are the operating hours of Best Western The Inn at Rochester Airport?
The hotel operates 24 hours a day, 7 days a week, providing round-the-clock service.
Is there a fitness center available at the Best Western The Inn at Rochester Airport?
Yes, the hotel features a fitness center for guests to use.
Does the hotel offer free Wi-Fi to its guests?
Yes, free Wi-Fi is available for all guests throughout the property.
Is the Best Western The Inn at Rochester Airport a smoke-free property?
Yes, it is a smoke-free property, ensuring a clean and healthy environment for all guests.
Where is Best Western The Inn at Rochester Airport located?
The hotel is located at 395 Buell Rd, Rochester, NY 14624, United States.
What kind of customer service can guests expect at this hotel?
Guests can expect superior customer service that aims to meet all their needs and exceed their expectations.
Are there any promotions available at the Best Western The Inn at Rochester Airport?
Yes, there is a featured offer where guests who stay 2 nights receive a $50 Best Western Gift Card.
Can I find restaurants near the Best Western The Inn at Rochester Airport?
Yes, TacoDero, a restaurant and lounge that also offers smoothies and juice bars, is nearby and a great dining option for guests before or after their stay.
What corporate offices are located near the hotel?
Buell Automatics, Inc. is a nearby corporate office, which may be convenient for business travelers staying at the hotel.
Does the proximity to the airport benefit hotel guests?
Yes, the Best Western The Inn at Rochester Airport is conveniently located near the Rochester Airport, making it an ideal choice for travelers looking for easy access.
Brand Certified Facts from Best Western The Inn at Rochester Airport
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Certified March 01, 2026Yext Knowledge Graph
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