Business Details
About
HotelWedding VenueConference CenterBusiness Meeting LocationsHotel Indigo
Welcome to Hotel Indigo Long Island – East End, located in the heart of the North Fork, where modern design meets the easygoing charm of Long Island wine country. Our thoughtfully designed guest rooms feature hardwood floors, spa-inspired bathrooms, and locally inspired artwork that reflects the spirit of the East End.
Unwind at our outdoor poolscape, grab a drink at the bar, enjoy poolside service, and reserve a private cabana for an additional fee. Savor seasonal, locally sourced dishes at Bistro 72, our farm-to-table restaurant with live music and indoor-outdoor dining. Traveling with your pet? We’re happy to welcome them too.
From beach days and wine tastings to boutique shopping and historic villages, our East End Long Island hotel puts you close to everything. Whether you're planning a weekend getaway or a longer stay, our staff is here to help you experience Long Island like a local.
Location
Hotel Indigo Long Island - East End by IHG
1830 West Main Street, Rt. 25, Riverhead, NY
11901, United States
Hours
Reviews
4.2
952 reviews
5 stars
533
4 stars
241
3 stars
86
2 stars
40
1 star
52
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many reviews highlighted the friendliness and helpfulness of the staff, with specific mentions of individuals who provided exceptional service.
Cleanliness
The hotel was frequently described as clean and well-maintained, although some guests reported issues with cleanliness in specific rooms.
Service Issues
Several guests experienced significant service problems, including overbooking, rude staff interactions, and inadequate responses to complaints.
Breakfast Quality
The complimentary breakfast received mixed reviews, with many guests finding it lacking in variety and quality.
Event Management
Positive feedback was given regarding the management of events, particularly weddings, with staff praised for their attention to detail and support.
- JTJohnny ThornerJan 5, 20265.0Long and Island and Indigo all in one Hotel
- WBWade BernesbyJan 2, 20265.0We had an amazing stay at Hotel Indigo and couldn’t be happier with the experience. From the moment we arrived, everything was beautifully handled and exceeded our expectations. The hotel itself was comfortable, welcoming, and impeccably run, but what truly made our stay exceptional was Lyndsay. She went above and beyond in every way , attentive, professional, and genuinely caring. Her attention to detail and commitment to making sure everything was perfect made all the difference. Thanks to her and the entire team, our stay was seamless and memorable. We can’t wait to return and highly recommend Hotel Indigo.
- PMPearl MillsDec 26, 20255.0We love this place. All the staff are friendly and come with a smile and a 'let me help you attitude' Shout out the the front desk, the room cleaning service and of course the restaurant/ bar. We love this place. See you in 2026.
- SGStephanie GirauloDec 7, 20251.0Brides beware!!!!!!! Don’t be fooled by the renovated rooms or the great location. The service is terrible and everything that goes wrong is blamed on the guest. The answer to every question is “I didn’t know” or “no one told me”. You are in the service industry. You are here to anticipate the needs of your guests. If you don’t have the information needed to take care of your guests you need to be able to use your brain to figure out what needs to be done. This is a clear lack of leadership and a complete lack of training of both tasks and customer experience. None of the details get passed on to anyone that is on the front line. If you book an after party and items are dropped off before that after party, it is assumed by the party host that those items will be put out with your party, not that you will have to go to the front desk after your party has started to find out where all your stuff is and why there’s an incorrect sign posted with the wrong name. How embarrassing. After spending over $2000 on the party I expected things to go smoothly. I was mistaken. I’m sure there are so many other hotels in the area which can provide a much less stressful overnight stay and party. There were two shining stars through the stay, though. Bar Supervisor Jennifer and Front Desk Associate Lindsay were both outstanding. Promote these women and let them retrain the rest of your staff!!!! They are the only ones with exquisite customer service and the ability to do their job with kindness, grace, and skill.
- ASA.L. SteinerNov 13, 20251.0Literally worst hotel in the world. BEWARE do not book or stay here. Staff, rooms, booking and payment duplicity. Spending hours correcting problems, IHG is awful.
Frequently Asked Questions About Hotel Indigo Long Island - East End by IHG
Is Hotel Indigo Long Island - East End by IHG suitable for business travelers?
Yes, Hotel Indigo Long Island - East End by IHG is a great fit for both leisure and business travelers. The hotels offer well-equipped meeting spaces with high-speed internet, business services, and a creative environment for everything from team events to board meetings.
Does Hotel Indigo Long Island - East End by IHG have a loyalty program?
Yes, Hotel Indigo Long Island - East End by IHG is a part of the IHG® One Rewards loyalty program, which allows guests to earn points for stays at Hotel Indigo Long Island - East End by IHG and other IHG hotels. These points can be redeemed for free nights, travel, merchandise, and more. Membership also grants access to exclusive benefits and promotions. Guests can join the loyalty program on the hotel's website.
How can I make a reservation at Hotel Indigo Long Island - East End by IHG?
Reservations can be made directly through the IHG App, IHG website, or by contacting the hotel's reservation department. To get the best rates and promotions, it's recommended to book directly through the hotel's website or call their reservation line.
Can I cancel or modify my reservation at Hotel Indigo Long Island - East End by IHG?
The cancellation and modification policies may vary depending on the specific reservation type and rate selected. It's advisable to review the hotel's cancellation policy before booking. Generally, flexible rates allow easier modifications and cancellations, while non-refundable rates may have stricter terms. For precise details, reach out to the hotel directly.
Are there any special packages or deals available?
Hotel Indigo Long Island - East End by IHG often offers special packages and deals to celebrate various occasions, seasons, and holidays. These promotions can include discounted rates, complimentary amenities, and other added benefits. To see the latest offers, visit the hotel's official website or check out their social media channels.
Does Hotel Indigo Long Island - East End hotel have a pool?
Yes—guests can enjoy access to our outdoor pool, featuring poolside services, from 8am to 8pm daily.
Is there a restaurant at Hotel Indigo Long Island - East End?
There is! You’ll find Bistro 72, our full-service restaurant, right onsite.
Is there free parking at Hotel Indigo Long Island - East End?
Yes, complimentary self-parking is available for all hotel guests.
Does Hotel Indigo Long Island - East End offer private dining?
Absolutely—the Indigo Private Dining Room is a 760-square-foot event space that is available in a variety of configurations for private dining.
Is the Hotel Indigo Long Island - East End hotel pet-friendly?
Yes—pets are welcome at Hotel Indigo Long Island – East End. A $50 nonrefundable deposit is charged at check-in. One dog is allowed per room, and pups must be crated if left unattended. For safety, all dogs must stay leashed while on hotel property.
What are the check-in and check-out times at Hotel Indigo Long Island - East End?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free parking for guests?
Yes, complimentary self-parking is available for all hotel guests.
Are pets allowed at Hotel Indigo Long Island - East End?
Yes, pets are welcome with a $50 nonrefundable deposit. One dog is allowed per room, must be crated if unattended, and must remain leashed on hotel property.
Does the hotel provide free breakfast options?
Yes, free buffet breakfast is available to guests.
What amenities are available for fitness and wellness at the hotel?
The hotel offers a free fitness center with equipment including elliptical machines and free weights, as well as a spa.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and features accessible parking and an elevator.
What dining options are available on-site?
Guests can dine at Bistro 72, the hotel's full-service restaurant and bar, featuring seasonal, locally sourced dishes and live music.
Are there any nearby transportation or car rental services to help guests get around?
Yes, Hertz car rental agency is nearby, providing convenient vehicle rentals for guests to explore the area.
What shopping opportunities are close to Hotel Indigo Long Island - East End?
Guests can enjoy nearby shopping at outlets such as PS From Aeropostale - Tanger Outlet Riverhead, Vineyard Vines, and Samsonite Company Store - Tanger Factory Outlet Center.
Are there any family-friendly attractions close to the hotel?
Yes, the Long Island Science Center is nearby, offering educational and engaging experiences perfect for families visiting the hotel.