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Best Western Plus The Inn & Suites at the Falls

3.8
(704 reviews)

Business Details

50 Red Oaks Mill Rd, Poughkeepsie, NY
12603, United States
(845) 462-5770
http://bestwestern.com

About

HotelBest Western
At the Best Western Plus The Inn & Suites at the Falls you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus The Inn & Suites at the Falls will stand out among other hotels in Poughkeepsie,NY. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus The Inn & Suites at the Falls will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus The Inn & Suites at the Falls
50 Red Oaks Mill Rd, Poughkeepsie, NY
12603, United States

Hours

Reviews

3.8
704 reviews
5 stars
288
4 stars
208
3 stars
82
2 stars
46
1 star
80

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms, old food left in fridges, and reports of insects and mold.

Staff Performance

While some guests praised the friendliness and helpfulness of staff, others reported rude service and poor management response to complaints.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests enjoying the variety while others found the food cold and poorly replenished.

Room Condition

Many customers noted that the rooms were outdated, poorly maintained, and not up to the standards expected from a Best Western Plus.

Location Appeal

The hotel’s location by the river was frequently mentioned as a positive aspect, providing beautiful views and a pleasant atmosphere.
  • TC
    Tony Cui
    Jan 14, 2026
    1.0
    For an extra twenty quid, why not opt for Hilton or Marriott? They're just a stone's throw away – why insist on choosing this dump? The rooms here are an absolute paradise for all manner of insects. Brilliant, isn't it? 👍
  • JS
    James Smith
    Jan 9, 2026
    2.0
    Nice location, but the hotel falls short of the rustic, quaint charm it promises. While the lobby is pleasant, the rooms feel worn and shabby, with old carpeting that seems barely vacuumed. The windows are outdated, with rotting exterior molding, and the furniture is a mix of old and new. Overall, very disappointing given the hotel’s potential.
  • T
    湾区探店崔同学tony
    Jan 2, 2026
    1.0
    False intrusion, hotel abuse of police resources, dangerous eviction against me, causing my girlfriend fear and frostbite on her hands. I will retain legal counsel to pursue legal action against you.
  • BB
    BlakeCongdon
    Dec 14, 2025
    3.0
    More like an “acceptable western”than a “best western” 🤠
  • MM
    Min
    Dec 14, 2025
    5.0
    There's a patio that's right in front of a river, beautiful view. The room size was great for the price, simple and classic design, near. there was a lot of amenities provided, such as extra blankets, pillows, hair dryer, iron, hangers, mini fridge, coffee machine, essentials such as body wash, shampoo soap that smelled so good. The front desk workers were very sweet and accommodating. There's also cable TV. The breakfast was amazing. Eggs, yogurt, sausage, waffles. Baked goods. Grits, oatmeal. Coffee machine in the dining area, and all sorts of lattes. Hot chocolate, and etc... also a juice machine! One of the best motels I've stayed in, with one of the best pricings.

Frequently Asked Questions About Best Western Plus The Inn & Suites at the Falls

Does Best Western Plus The Inn & Suites at the Falls have a bar on the premises?

Yes, the hotel features a bar for guests to enjoy.

Is free Wi-Fi available for guests at Best Western Plus The Inn & Suites at the Falls?

Yes, free internet access is provided throughout the hotel.

Brand Certified Facts from Best Western Plus The Inn & Suites at the Falls

This information is certified by Best Western Plus The Inn & Suites at the Falls and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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