Hampton Inn Potsdam

4.6
585 reviews

About

Hotel
Located just 30 minutes from the Canadian border, and only moments from St. Lawrence River and the Adirondak Mountains: the Hampton Inn Potsdam is an ideal base for guests visiting SUNY Potsdam, Clarkson University and St. Lawrence University. Enjoy easy access to lots of shopping options, outdoor recreation and family-friendly activities like fishing, kayaking, hiking and snowboarding. Maintaining your exercise routine is easy at this welcoming hotel in Potsdam, NY with a heated indoor swimming pool and a free 24-hour fitness room. With a 625 sq. ft. meeting room, providing event space for up to 50 people: contemporary A/V technology and a team of friendly, professional staff, our hotel is ideal for a variety of business and social events. Make last minute updates to your presentation, or check emails with free WiFi in the 24-hour business center. All of our comfortable and spacious guest rooms offer homelike amenities, including free WiFi, a 42-inch flat-screen TV and a clean and fresh Hampton bed®. Start each day right at Hampton’s free hot breakfast buffet, featuring our famous fresh-baked waffles and hearty oatmeal with toppings, or pick up a free Hampton’s On the Run Breakfast Bag™, Monday - Friday. Enjoy free tea and coffee 24-hours a day in the hotel lobby and ask our friendly staff about things to do in Potsdam, NY. Friendly service, clean rooms, comfortable surroundings, every time. If you’re not satisfied, we don’t expect you to pay. That’s our commitment and your guarantee. That's 100% Hampton®.

Location

Hampton Inn Potsdam
169 Market Street, Potsdam, NY
13676, United States

Hours

Reviews

4.6
585 reviews
5 stars
411
4 stars
131
3 stars
23
2 stars
2
1 star
18

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Most guests reported that the rooms and hotel were clean and well-maintained.

Staff Service

The staff received high praise for being friendly, helpful, and accommodating.

Breakfast Quality

Feedback on breakfast was mixed; while some enjoyed it, others found it lacking in quality.

Location

The hotel is conveniently located near dining options and amenities, which guests appreciated.

Room Comfort

Many guests found the rooms comfortable and well-equipped, although some had issues with noise.
  • MS
    Michael Schifferli
    Jul 31, 2025
    3.0
    Room was clean. Both Waffle machines were broken. All the fruit was well past its prime. Hotel management unresponsive.
  • SS
    S. Scott
    Jul 27, 2025
    5.0
    One of the nicer Hampton Inns I've stayed at. Good location near numerous dining establishments. Complimentary breakfast was good. All the staff was very nice.
  • JR
    John Rusyniak
    Jul 15, 2025
    5.0
    They are always checking to see if you are ok. When I needed help with my car Garrett was right there. Great place.
  • MT
    Michael Tambasco
    Jun 25, 2025
    4.0
    Clean and safe, front desk staff was friendly and had good restaurant suggestions.
  • FA
    Farhaat Ali
    Jun 11, 2025
    5.0
    Oh my goodness the service here was fantastic! Specifically by Trey (Theresa)! She was attentive and fully understanding of our needs. Super kind and pleasant to talk to. Very friendly and honestly one of the best people I have ever met! Would absolutely stay here again just to come see her! Without her our stay would not have been nearly as good. Excellent member of the Hampton Inn Team!

Frequently Asked Questions About Hampton Inn Potsdam

What are the check-in and check-out times at Hampton Inn Potsdam?

Check-in is at 3:00 PM and check-out is at 11:00 AM.

Does Hampton Inn Potsdam offer free WiFi to guests?

Yes, free WiFi is available throughout the hotel, including public areas and the business center.