Homewood Suites by Hilton Long Island-Melville

4.3
711 reviews

About

Extended Stay Hotel
The spectacular new Homewood Suites by Hilton Long Island-Melville, NY hotel hilltop location site provides panoramic views of our central location adjacent to the Long Island Expressway (I-495) and the heart of the major business community of Long Island, New York. This upscale Homewood Suites Long Island Melville, New York hotel is designed to fulfill the needs of both the business and leisure traveler. From design to inception, no detail has been overlooked. In addition to our 76 studio suites, there are 48 suites with one bedroom and 23 with two bedrooms. All have sofa beds. Each room at the Homewood Suites Long Island Melville, New York hotel has a fully-equipped kitchen with refrigerator, two burner stovetop, microwave, dishwasher and coffeemaker. All suites at the Homewood Suites Long Island Melville, New York hotel also feature a spacious work desk, two dual-line phones with voicemail and data ports and complimentary high-speed Internet access. The high quality that is evident throughout the Homewood Suites Long Island Melville New York hotel is enhanced by the value that the Homewood Suites' name has come to represent. The hot breakfast, Wednesday evening reception, indoor pool, whirlpool, exercise room and business center are all available at no extra charge. A variety of sundries, snacks and microwaveable food items are available in our 24-hour Suite Shop. Small meetings are easily arranged in either the meeting room (which accommodates up to 50) or our Executive Boardroom which seats ten in luxurious comfort. Quality, value and attentive service from a well-trained staff await the business traveler, travelers with families, or anyone who requires an extended stay at the Homewood Suites Long Island Melville New York hotel. As much as you hate to leave your home, you'll love coming to ours. Make Yourself At Home!

Location

Homewood Suites by Hilton Long Island-Melville
1585 Round Swamp Road, Plainview, NY
11803, United States

Hours

Reviews

4.3
711 reviews
5 stars
422
4 stars
175
3 stars
50
2 stars
20
1 star
44

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Several guests reported unsatisfactory cleanliness, including mold, dirt, and unclean linens in their rooms.

Staff Service

While many reviews praised the staff for their friendliness and helpfulness, there were notable complaints about rude interactions and poor customer service.

Room Quality

Guests appreciated the spaciousness and amenities of the rooms, but some reported maintenance issues such as broken fixtures and unpleasant odors.

Breakfast Experience

The complimentary breakfast received mixed reviews; some enjoyed the variety while others found it chaotic and unappetizing.

Location and Amenities

The hotel is well-located with convenient access to local attractions, and guests appreciated the amenities like the pool and fitness center.
  • XM
    Xaviya Manuel
    3 days ago
    5.0
    I Had an amazing trip. Everytime I come to long island this is my choice of hotel. It’s always neat and clean and the front desk staff is so helpful they make everything so simple and feel like home.
  • KK
    Kish
    Nov 6, 2025
    5.0
    I’m here for 2 weeks on a work trip and it’s been a wonderful experience. Denise and Shivone have been such a delight. Always upbeat, kind and very professional. Everyday I have questions and new needs and they have been eager to help everytime. The hotel is quiet and the breakfast is really good. The ladies in the kitchen are also very helpful and sweet. I recommend this hotel and would stay here anytime I’m in the area.
  • SD
    Sanela D
    Nov 5, 2025
    5.0
    I am here for work and i couldnt feel more at home than here. Service is great and staff is nice. They have free breakfast really good and healthy, and Wednesdays they have free dinner, its kind of nice. I would recommend this place.
  • SL
    Samuel Logan
    Oct 31, 2025
    5.0
    As a Diamond member, I have stayed in multiple Hilton properties over the years, and found this stay an unusually enjoyable experience. We have been very well cared for during our time here, and have enjoyed an attractive, clean, and comfortable room. Mark at the front desk was most helpful from our first encounter, as well as each of the other staff we have met. The breakfast was delicious and varied. This is our first visit here, and we would certainly plan to stay here again if we return to the area. With appreciation, Dr. and Mrs. Samuel Logan
  • DC
    Danielle Clair
    Oct 23, 2025
    1.0
    Stay elsewhere. I am not one to write reviews but this place had me so grossed out I felt it was necessary to write a review. I am honestly shocked to see there are even any good reviews on this hotel. I stayed here with my family including 3 young children in the 2 bed 2 bath suite. Considering the price for just two nights and that it is a Hilton, I had at expectations that it would at least be decent and clean. The entire (nonsmoking) suite smelt like cigarettes. Every single surface of the room- furniture, walls, shower, floors, kitchen cabinets, etc had some type of discoloration, dirt or mold. The bathtub didn’t plug to give my kids a bath but when you shower without the drain plugged, water pools up so you’re soaking your toes in your own bathing water. There is a sign in the room stating the need to call to request housekeeping service, they won’t just come automatically. We called not once but three times and no one showed up. It took two trips to the front desk to require a basic cleanup and fresh towels. Every single interaction with staff they were rude, condescending and didn’t even attempt to have good customer service skills. It became comical. Prior to the housekeeping issue, I had called ahead inquiring how an early check in request worked and the woman could not have been more abrasive when she told me to call back at 3pm (which is CHECK IN TIME ANYWAY) and she clearly pretended to put in a “request” while she huffed and puffed. Just tell me we can’t check in early- why be so mean? Also, the pool room is hot and humid but the water is cold. There is a discolored foam lining the tiles that are not submerged in water. My kids were so excited to go swimming but I cut our swim time short because of how nasty I felt. Unfortunately didn’t even feel any better after taking a shower. This hotel is located in an upscale, wealthy area. I never have high expectations but I did have a standard cleanliness and personnel standard. We don’t travel a lot but when we do I’d tend to trust a Hilton, especially when we had to spend a lot of money to accommodate our small children. Makes me question ever staying at a Hilton again.

Frequently Asked Questions About Homewood Suites by Hilton Long Island-Melville

What types of rooms are available at Homewood Suites by Hilton Long Island-Melville?

The hotel offers 76 studio suites, 48 one-bedroom suites, and 23 two-bedroom suites, all with sofa beds and fully-equipped kitchens.

Is free breakfast included at Homewood Suites by Hilton Long Island-Melville?

Yes, a hot breakfast is available for free to all guests.