Hampton Inn Owego

4.3
405 reviews

About

Hotel
Hampton Inn Owego is your launching pad for exploring historic downtown Owego and the surrounding Finger Lakes of Tioga County. Stroll along the Susquehanna River or spend a day canoeing, kayaking or ice fishing on the Finger Lakes.

Location

Hampton Inn Owego
1030 State Route 17C, Owego, NY
13827, United States

Hours

Reviews

4.3
405 reviews
5 stars
231
4 stars
115
3 stars
17
2 stars
15
1 star
27

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted dirty rooms and bathrooms upon arrival, with reports of hair, stains, and unclean facilities.

Customer Service

Feedback varied significantly; while some praised friendly staff, others reported rude or unhelpful service, particularly at check-in.

Room Comfort

Guests expressed dissatisfaction with room conditions, including uncomfortable beds, musty smells, and inadequate lighting.

Breakfast Quality

The breakfast received positive remarks for variety and quality, although some guests felt it could be improved.

Noise Complaints

Several reviews mentioned disruptive noise from other guests or maintenance work, impacting sleep quality.
  • WC
    Wanda Collins
    Oct 24, 2025
    5.0
    Very polite person clean 👌
  • SO
    Sherry Oliveri
    Oct 18, 2025
    2.0
    We had high hopes for this hotel, considering the brand. But upon arrival, they informed us of a double booking and had to change our room. Ok, 2 queens instead of a king... no biggie. On day 2, we are jolted out of a good sleep at around 9 am to the sound of doors very loudly slamming against the wall very close by. We hoped it would stop, but no cigar. Over and over for about 10 minutes, extremely disruptive and loud banging. We thought maybe it was a child so called the front desk. They said they would take care of it. Alas, it continued for another 5 minutes... we look out the door and it's the cleaning lady banging the door over and over whilst cleaning. I call the desk again and ask for a room change. This clerk was nice and agreed we could change rooms. 5 minutes go by and the front desk calls back. This time a different clerk asks me about the room change and why... I explain the ridiculous noises. She says it is common and would happen again if we changed rooms. So, your housekeeper is trained to bang the door against the wall over and over in order to clean a guest room? She was very rude and said the initial room change (due to their own overbooking mistake) was already an upgrade and no room change was in order. This was maybe the worst customer service I have encountered at a hotel, ever. The level of hospitality expertise at this location is an absolute 0. The housekeeping is not good at all, room was pretty filthy upon arrival and they do not understand proper etiquette. The parking lot was tiny and the grounds were mediocre at best. The room was very dim with no central lighting, just little lamps here and there. No dresser space but a strange moving wire rack within the cupboard. The bed was hard as a rock, so if you like ultra firm you are all set. All in all, no good. I will not go back here. I stayed at the Red Roof Inn down in Vestal area a few weeks ago and it was superb compared to this hotel. The only pro was pet friendly, for a high cost of course.
  • KP
    Kevin Pawlyshyn
    Oct 10, 2025
    5.0
    The service was great. The room was very comfortable and the amenities were very nice.
  • SM
    Shelby Mayville
    Sep 30, 2025
    2.0
    Room smelled musty. Shower door wouldn’t shut all the way and I was expecting a tub instead. The pool was absolutely FREEZING. It was so cold my feet hurt just stepping in it. A.c unit was loud turning on and off. Stain on the comforter. The breakfast area was clean and food was good. Overall a disappointing stay at a Hampton. I expected better.
  • RM
    RD Milano
    Sep 23, 2025
    4.0
    We remember the Treadway Inn and how its ownership once treated both customers and staff with care. This Hotel was a newer of the Tredway threeo that once existed but is no more and though we are disappointed with the passing of the "Tredway Inn Plaza" this is the best of the existing hotels. Its new, clean and has everything you expect from the brand.

Frequently Asked Questions About Hampton Inn Owego

What are the check-in and check-out times at Hampton Inn Owego?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does Hampton Inn Owego provide free breakfast?

Yes, Hampton Inn Owego offers a complimentary buffet breakfast to guests.