Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
No description for the hotel available
Location
Holiday Inn Express Oneonta by IHG
141 Courtyard Drive, Oneonta, NY
13820, United States
Hours
Reviews
4.5
317 reviews
5 stars
221
4 stars
66
3 stars
8
2 stars4
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rude and unprofessional behavior.
Cleanliness
Many reviews highlight the cleanliness of the rooms and hotel, although some guests noted issues with housekeeping.
Breakfast Quality
The breakfast received positive remarks for variety and taste, but some guests found it lacking in availability and quality at times.
Room Issues
Several guests reported problems with room conditions, including noise disturbances, plumbing issues, and unpleasant odors.
Pricing Concerns
Customers expressed dissatisfaction with pricing, feeling it was high for the area, especially during peak times.
- SBShannon BurkeJan 2, 20261.0Checked out this morning. Honestly one of the worst stays I've ever had ANY hotel. Started off with the sassy front desk guy being extremely rude, he acted bothered to get off his cell phone and check us in never said hello, how are you or even thank you. Fast forward to 4am when someone opened our door! No one is cleaning rooms at 4am and if another customers key card worked on my door thats a MAJOR saftey issue. This morning we went down for the free breakfast, it had old hard cold "omelets" sausage and bacon were both empty, this was at 8:20am, I looked around to find an employee to hear a white tall thin male employee speaking to a Spanish employee saying "you have esposa? You share Esposa?? Yeah all you Mexicans share your esposa's" Esposa means wife in spanish, the employee was asking the other employee if he shares his wife, beyond disgusting to hear as a customer, I did bring this to the attention of the front desk clerk who did apologize but it was very clear the white male was harassing the spanish speaking employee, and it was clear the spanish employee was uncomfortable and his face was red and he was backing away. Holiday Inn express you have major saftey issues with room security and who you employ.
- GGGarrettDec 29, 20255.0We got stuck in a snow storm and saw this. It was perfect and had free breakfast and kind staff
- AMAllen MooreDec 7, 20255.0Easy off and on the highway. Quick check in. Clean room and quiet.
- PBPeter BeardsleyDec 2, 20255.0I enjoyed my stay completely
- PMPeter ManneseNov 27, 20255.0The beds were very clean and comfortable, thr pool was heated and very nice, and the breakfast was yummy! Good times!
Frequently Asked Questions About Holiday Inn Express Oneonta by IHG
Does Holiday Inn Express Oneonta offer EV charging stations?
No, Holiday Inn Express Oneonta does not feature EV charging stations.
Which airport is closest to Holiday Inn Express Oneonta?
Holiday Inn Express Oneonta is in proximity to Albany International Airport (ALB).
Does Holiday Inn Express Oneonta offer an airport shuttle?
No, Holiday Inn Express Oneonta does not offer an airport shuttle.
Does Holiday Inn Express Oneonta offer connecting rooms?
Yes, Holiday Inn Express Oneonta offers connecting rooms on a first-come first-served basis.
Does Holiday Inn Express Oneonta offer meeting and event spaces?
Yes, Holiday Inn Express Oneonta features a 500 sq ft meeting room for up to 36 guests.
What are the check-in and check-out times at Holiday Inn Express Oneonta?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is breakfast included in the stay at Holiday Inn Express Oneonta?
Yes, the hotel offers a complimentary buffet breakfast.
Does Holiday Inn Express Oneonta provide free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at Holiday Inn Express Oneonta?
No, pets including cats and dogs are not allowed at the hotel.
Is the hotel accessible for guests with mobility challenges?
Yes, the hotel is mobility accessible and has accessible parking and an elevator.
Does the hotel offer any fitness or wellness facilities?
Yes, there is a fitness center with elliptical machines, free weights, and treadmills, as well as an indoor pool and a hot tub.
Is contactless check-in or checkout available at the hotel?
Yes, Holiday Inn Express Oneonta offers contactless check-in and checkout options.
Are there meeting or event spaces available at Holiday Inn Express Oneonta?
Yes, there is one meeting room available with 500 sq ft space that can host up to 36 guests.
What nearby shopping options are close to Holiday Inn Express Oneonta?
Guests can visit nearby stores like T.J.Maxx, Bed Bath & Beyond, Five Below, and Dick's Sporting Goods for shopping needs.
Are there dining options near the hotel for guests to enjoy?
Yes, nearby restaurants include Five Guys, Subway, Azul Oneonta NY (Tex-Mex), Tim Hortons, and Junkyard Bakehaus offering varied dining experiences.
What entertainment options are available around Holiday Inn Express Oneonta?
Guests can enjoy movies at Southside Mall Cinemas and Southside Cinema, both located nearby for a convenient entertainment option.