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Location
Holiday Inn Express Oneonta by IHG
141 Courtyard Drive, Oneonta, NY
13820, United States
Hours
Reviews
4.5
309 reviews
5 stars
214
4 stars
66
3 stars
8
2 stars4
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service, with some praising staff as friendly and helpful, while others reported rude and unprofessional behavior from management.
Cleanliness
Many guests highlighted the hotel's cleanliness, noting well-kept rooms and common areas, although some mentioned issues with housekeeping.
Value for Money
Several reviews indicated that the hotel is overpriced, especially during peak times, leading to dissatisfaction among guests.
Breakfast Quality
The breakfast received positive remarks for variety and quality, although some guests felt it could be better stocked during busy times.
Room Comfort
Guests generally found the rooms comfortable and modern, but there were complaints about specific maintenance issues like plumbing and noise.
- GMGretchen MurchisonNov 9, 20251.0Watch for room pricing schemes.
- AAAmitNov 8, 20255.0Great staff, breakfast is a plus
- AAAnya AOct 31, 20251.0Manager on the phone did not care to help solve our problem. Rude customer service
- JMJ&L MillerOct 20, 20255.0Very nice hotel, we would definitely stay here again.
- LPL PSep 21, 20255.0Very nice place. I called in the evening just a few days before staying and the service over the phone was first class and very courteous. When we arrived the check in was very easy and first class. Everyone was very cordial and made us feel very comfortable. The whole place was very clean and well kept. Even the housekeeping staff was very nice. Every one at this establishment was very accommodating cordial and 1st class. The stay was wonderful. One of the best hotel experiences my wife and I have had in quite a few years.
Frequently Asked Questions About Holiday Inn Express Oneonta by IHG
Does Holiday Inn Express Oneonta offer EV charging stations?
No, Holiday Inn Express Oneonta does not feature EV charging stations.
Which airport is closest to Holiday Inn Express Oneonta?
Holiday Inn Express Oneonta is in proximity to Albany International Airport (ALB).
Does Holiday Inn Express Oneonta offer an airport shuttle?
No, Holiday Inn Express Oneonta does not offer an airport shuttle.
Does Holiday Inn Express Oneonta offer connecting rooms?
Yes, Holiday Inn Express Oneonta offers connecting rooms on a first-come first-served basis.
Does Holiday Inn Express Oneonta offer meeting and event spaces?
Yes, Holiday Inn Express Oneonta features a 500 sq ft meeting room for up to 36 guests.
What are the check-in and check-out times at Holiday Inn Express Oneonta?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is breakfast included in the stay at Holiday Inn Express Oneonta?
Yes, the hotel offers a complimentary buffet breakfast.
Does Holiday Inn Express Oneonta provide free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at Holiday Inn Express Oneonta?
No, pets including cats and dogs are not allowed at the hotel.
Is the hotel accessible for guests with mobility challenges?
Yes, the hotel is mobility accessible and has accessible parking and an elevator.
Does the hotel offer any fitness or wellness facilities?
Yes, there is a fitness center with elliptical machines, free weights, and treadmills, as well as an indoor pool and a hot tub.
Is contactless check-in or checkout available at the hotel?
Yes, Holiday Inn Express Oneonta offers contactless check-in and checkout options.
Are there meeting or event spaces available at Holiday Inn Express Oneonta?
Yes, there is one meeting room available with 500 sq ft space that can host up to 36 guests.
What nearby shopping options are close to Holiday Inn Express Oneonta?
Guests can visit nearby stores like T.J.Maxx, Bed Bath & Beyond, Five Below, and Dick's Sporting Goods for shopping needs.
Are there dining options near the hotel for guests to enjoy?
Yes, nearby restaurants include Five Guys, Subway, Azul Oneonta NY (Tex-Mex), Tim Hortons, and Junkyard Bakehaus offering varied dining experiences.
What entertainment options are available around Holiday Inn Express Oneonta?
Guests can enjoy movies at Southside Mall Cinemas and Southside Cinema, both located nearby for a convenient entertainment option.