Mixed feedback on customer service, with some praising staff as friendly and helpful, while others reported rude and unprofessional behavior from management.
Cleanliness
Many guests highlighted the hotel's cleanliness, noting well-kept rooms and common areas, although some mentioned issues with housekeeping.
Value for Money
Several reviews indicated that the hotel is overpriced, especially during peak times, leading to dissatisfaction among guests.
Breakfast Quality
The breakfast received positive remarks for variety and quality, although some guests felt it could be better stocked during busy times.
Room Comfort
Guests generally found the rooms comfortable and modern, but there were complaints about specific maintenance issues like plumbing and noise.
GM
Gretchen Murchison
Nov 9, 2025
1.0
Watch for room pricing schemes.
AA
Amit
Nov 8, 2025
5.0
Great staff, breakfast is a plus
AA
Anya A
Oct 31, 2025
1.0
Manager on the phone did not care to help solve our problem. Rude customer service
JM
J&L Miller
Oct 20, 2025
5.0
Very nice hotel, we would definitely stay here again.
LP
L P
Sep 21, 2025
5.0
Very nice place. I called in the evening just a few days before staying and the service over the phone was first class and very courteous. When we arrived the check in was very easy and first class. Everyone was very cordial and made us feel very comfortable. The whole place was very clean and well kept. Even the housekeeping staff was very nice. Every one at this establishment was very accommodating cordial and 1st class. The stay was wonderful. One of the best hotel experiences my wife and I have had in quite a few years.