Business Details
About
HotelBest Western
At the Best Western Plus University Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus University Inn will stand out among other hotels in Olean,NY. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus University Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Hours
Reviews
4.4
530 reviews
5 stars
318
4 stars
140
3 stars
45
2 stars
11
1 star
16
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most guests reported that the rooms and facilities were clean, although some noted issues with specific areas needing attention.
Staff Service
The majority of reviews praised the staff for being friendly and helpful, though there were some complaints about rudeness from certain employees.
Breakfast Quality
Breakfast received mixed reviews; while many enjoyed the offerings, others found it lacking in quality and variety.
Room Condition
Several guests mentioned that while rooms were clean, some were dated and in need of updates, particularly regarding mattresses and amenities.
Value for Money
Guests generally felt the hotel offered good value, though some expressed concerns about pricing relative to the quality of their stay.
- SNshahzada nawazDec 31, 20255.0Very good hotel. Polite staff. Good size room and clean toilet. Indoor pool is excellent with nice water temperature. I recommend to add showers in the pool area , so people can take shower before entering the pool. Breakfast is also reasonable. I certainly would recommend for a short stay.
- STSue TrippDec 12, 20252.0Front desk personnel over night needs some serious customer service training. When someone from out of state is going through an emergency and nearly just died in a white out comes in asking for help, a little empathy goes a long way. Even if you can’t assist the way asked, be compassionate.
- JSJ. ShreveOct 6, 20255.0The hotel was more affordable than some others in the area, and it was very clean with a nice breakfast offering.
- MFMark FrigaOct 1, 20255.0Great hotel, clean room & good service. Breakfast was awesome and open a little later than 9 on the weekend I was there which worked out amazing. Woman working the breakfast was very nice and friendly, great to talk too. Very close to St Bonaventure where we were visiting.
- JJJayPakSep 3, 20255.0This hotel is dated, but clean and comfortable. I would give it 4.5 stars if possible, because the mattresses were soft and needed replacement. Otherwise everything was great and a good value for the price. Breakfast was especially good, because they offered individually wrapped pastries that you don't see at most hotel breakfasts. The hotel is located about 5 minutes from the interstate and 5 minutes from the St. Bonaventure campus.
Frequently Asked Questions About Best Western Plus University Inn
Does Best Western Plus University Inn offer free breakfast?
Yes, the hotel provides free breakfast to all guests.
Is the Best Western Plus University Inn a smoke-free property?
Yes, the property is smoke-free for the comfort of all guests.
Is free Wi-Fi available at Best Western Plus University Inn?
Yes, free Wi-Fi is available throughout the hotel.
Where is Best Western Plus University Inn located?
The hotel is located at 3051 W State St, Olean, NY 14760, USA.
What amenities does Best Western Plus University Inn offer for business travelers?
The hotel offers spacious work desks and free internet access in all guest rooms, ideal for business travelers.
Are there fitness facilities available at Best Western Plus University Inn?
Yes, the hotel features an in-house fitness room for guests to maintain their workout routines.
What are the operating hours of Best Western Plus University Inn?
The hotel is open 24 hours a day, 7 days a week, providing continuous service.
Does Best Western Plus University Inn offer any special promotions?
Yes, guests who stay for 2 nights get a $50 Best Western Gift Card.
What nearby mattress stores are close to Best Western Plus University Inn?
Metro Mattress Olean and BEST nights sleep at 3061 West State Street are nearby mattress and furniture stores where guests can shop.
How can nearby mattress stores like Metro Mattress Olean be useful for guests at Best Western Plus University Inn?
Guests extending their stay or moving to the area might find these stores convenient for purchasing quality mattresses and furniture close to the hotel.
Are there any benefits of the hotel's central location on West State Street in Olean?
Yes, being on West State Street places the hotel close to various stores and amenities, making shopping and accessing services like mattress stores convenient for guests.