voco Niagara Falls - the Cadence by IHG

3.9
394 reviews
Welcome to voco The Cadence, in Niagara Falls, NY.

About

HotelBusiness Meeting LocationsWedding VenueLuxury HotelConference Centervoco Hotels
Escape to voco Niagara Falls - The Cadence, steps from the iconic Canadian and American Falls. Explore Niagara Falls State Park, Niagara Gorge, and the nearby Wine Trail. Blending urban charm and modern comfort, our exceptional amenities make every stay memorable. Savor tapas and handcrafted cocktails at Sēvā Kitchen and Bar, featuring a spectacular outdoor patio with a firepit and rooftop bar. Enjoy free Wi-Fi, and a Fitness Center. As the day winds down, relax in thoughtfully designed guest rooms and let the cadence of the Falls lull you into a peaceful sleep whispering promises of adventures yet to come.

Location

voco Niagara Falls - the Cadence by IHG
200 Rainbow Boulevard, Niagara Falls, NY
14303, United States

Hours

Reviews

3.9
394 reviews
5 stars
206
4 stars
77
3 stars
34
2 stars
27
1 star
50

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Several customers reported unsanitary conditions in rooms, including hair on beds and dirty bathrooms.

Customer Service

While some guests praised the staff for being friendly and accommodating, others experienced rude service and poor management responses.

Location

The hotel is well-located within walking distance to Niagara Falls, which many guests appreciated.

Amenities and Facilities

Guests noted limited amenities, such as a non-operational restaurant and inadequate breakfast options, along with issues like broken TVs and poor water pressure.

Mixed Experiences

Overall, experiences varied widely, with some guests enjoying their stay while others faced significant issues, leading to a lack of consistent satisfaction.
  • MK
    Mr Krabbs
    Jan 4, 2026
    5.0
    Clean and friendly and well located with a restaurant inside. We will definitely be coming back everytime we come to watch the Bills game. Go Bills
  • AJ
    Ashley Jackson
    Jan 1, 2026
    2.0
    Looks nice but our room had hair on beds and pillows. Bathroom was disgusting had other people's hair on the walls of shower, hair on the body wash and shampoo bottles. Small hairs and weird red spots on floor of tub. Floor dirty in bathroom and toilet was loud especially flushing. Shower curtain was falling apart and dirty. Towels nasty and the double shower heads dirty and no water pressure could barely wash my hair. Balcony was ok and the TV remote quit working but at least stopped on Nick at Nite channel before gave out. Broken lights and dirty carpets glad only had to stay 1 night.
  • AS
    Aaron Smith
    Dec 22, 2025
    5.0
    Amazing stay! Our room was fantastic. Brought my wife for our anniversary. The front desk staff was fantastic.
  • CC
    ChanelHunt77
    Dec 10, 2025
    5.0
    My husband and I spent a winter weekend here and we loved it. The hotel was clean and cozy, great to come back to after being out in the cold. The location is awesome. It’s an easy walk to the Falls, which look amazing in winter with all the ice and mist. We were close to everything we wanted to do but still felt like we had a quiet spot to relax. The staff were friendly, and the whole place just had a really nice feel. We’d definitely stay here again for another quick getaway.
  • KD
    Katelyn Deveraux
    Dec 6, 2025
    2.0
    Room was at least clean, as far as we could tell, and we’re happy to report no bed bugs in our room. The mattress was quite comfortable and we appreciated having our own little outdoor space attached to the room. The air conditioner did smell a little musty. The TV is not a smart TV, the chromecast provided was unplugged & unconfigured, and the hotel tv system did not work. Hope you brought a laptop! Also, for some reason the light switches next to the bed turned on the lamps on the opposite side, and the switches on the lamps themselves did not work. You can hear quite a lot through the walls, especially the elevator. There was a complimentary bottle, of which I assume was for some wine, however it was empty with a note saying to enjoy it. The restaurant & bar attached to the hotel is out of service until February for the winter, which is understandable if disappointing. There is no hot breakfast options as there is no kitchen in service. The front staff were friendly, helpful, and attentive.

Frequently Asked Questions About voco Niagara Falls - the Cadence by IHG

What are the check-in and check-out times at voco Niagara Falls - the Cadence by IHG?

Check-in time is from 4:00 PM and check-out is at 11:00 AM.

Is free breakfast available at voco Niagara Falls - the Cadence by IHG?

Yes, free breakfast is available for guests.