Certified by Crowne Plaza Niagara Falls NY - Riverside by IHG • Mar 15, 2026
HotelLuxury HotelWedding VenueConference CenterBusiness Meeting LocationsCrowne Plaza
As the only hotel situated along the beautiful Niagara River, Crowne Plaza Niagara Falls NY – Riverside is a world-class destination minutes from Niagara Falls.Located a few miles off I-90, eight miles from Niagara Falls International Airport and 25 miles from Buffalo International Airport, we are near breathtaking attractions, picturesque trails with picnic areas and easy access to casinos, fine dining, shopping, and spas.Enjoy upscale amenities designed to elevate your stay, like a Fitness Center, an indoor heated pool, and delicious all-day dining at Bella Vista Ristorante. Host corporate meetings, weddings, and special events in our versatile venues, and take advantage of onsite parking and free Wi-Fi. Unwind in our non-smoking guest rooms with river or city views, modern amenities, and plush bedding. Wake up to unparalleled views of the Niagara River right outside your window and feel the magic of Niagara Falls!
Location
Certified by Crowne Plaza Niagara Falls NY - Riverside by IHG • Mar 15, 2026
Certified by Crowne Plaza Niagara Falls NY - Riverside by IHG • Mar 15, 2026
Reviews
3.9
126 reviews
5 stars
66
4 stars
20
3 stars
11
2 stars
15
1 star
14
TS
thad schick
5 days ago
5.0
Great location! Only thing that would make it more convenient is if they had EV charges there
NN
Nathaniel
Mar 7, 2026
2.0
For a “Crown Plaza” this place is a nightmare. I’m only giving 2 stars for the front desk staff and the pizza crust alone. The front staff and Olivia at the restaurant were phenomenal. The hotel itself deserves .5 star if that. The pool has no heat. There is no hot tub. My shower last night was so hot I could barely stand in it and tonight it was almost cold. There was no adjusting the temperature of the water. The bathtub faucet turns all the way around. There is geese poop all over the deck. The entrance and elevator smells like marijuana (which I get might be appealing for some). There are pot hole in the streets of Niagara Falls and you can tell no one really cares about this town. Niagara Falls is a 10 min drive away but the American side is a joke. Makes this nation look horrendous compared to Canada. Just go to Canada and enjoy what what they have to offer since the only thing worth coming to this city for is the Falls.
JT
JLB TurboLX
Jan 13, 2026
2.0
It’s a very old hotel. Kind of a “lipstick on a pig” situation. Checking in the girl was very smug, and didn’t event want to ask about my IHG rewards. Additionally, the floor I stayed on was very loud with people just hanging out and drinking beer in the hallway at 10 o’clock at night. I finally went to lobby and essentially demanded I change rooms. The plumbing in the room was terrible. My shower options were either boiling hot or super hot. No free breakfast and I had to go to the lobby for coffee every morning because the Kuerig in my room looked like it had mold growing inside. I wouldn’t stay here again…
EE
Eric Eubanks
Jan 10, 2026
5.0
Great place and great staff
SV
Stephanie Villagómez
Jan 1, 2026
5.0
I really liked the 2 queen bedroom. The shower was big and the water was HOT. Staff is friendly and understanding. Restaurant and amenities are simple, but good.
Frequently Asked Questions About Crowne Plaza Niagara Falls NY - Riverside by IHG
What are the check-in and check-out times at Crowne Plaza Niagara Falls NY - Riverside?
Check-in time is at 16:00 and check-out time is at 11:00.
Are pets allowed at the Crowne Plaza Niagara Falls NY - Riverside?
Yes, both dogs and cats are welcome at the hotel.
Does the hotel offer facilities for guests with mobility accessibility needs?
Yes, the hotel is mobility accessible and has elevator access.
Is Wi-Fi available for guests at the hotel?
Yes, free Wi-Fi is available in public areas of the hotel.
Are there fitness and recreation facilities at the hotel?
Yes, the hotel features a fitness center and an indoor heated pool with a hot tub.
Does the hotel provide daily housekeeping services?
Yes, daily housekeeping services are available for guests.
Are single-use plastic straws and water bottles allowed at the hotel?
No, the hotel bans single-use plastic straws and water bottles to promote sustainability.
What are the dining options within the hotel?
The hotel offers all-day dining at Bella Vista Ristorante, serving Italian and American cuisine.
What nearby hotels are close to Crowne Plaza Niagara Falls NY - Riverside for accommodation alternatives?
Nearby hotels include Best Western, Four Points by Sheraton Niagara Falls, Niagara Riverside Resort (BEST WESTERN Premier Collection), Merani Hotel Group, and Red Door Inn.
Which local restaurants near Crowne Plaza Niagara Falls NY - Riverside can guests visit?
Guests can enjoy local dining at nearby restaurants such as The Original Ventry's Pizza Shop, Amy and Co Cafe, Sugar Street Cafe, and Jaco's Pizzeria.
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