About
HotelLuxury HotelWedding VenueConference CenterBusiness Meeting LocationsCrowne Plaza
As the only hotel situated along the beautiful Niagara River, Crowne Plaza Niagara Falls NY – Riverside is a world-class destination minutes from Niagara Falls.Located a few miles off I-90, eight miles from Niagara Falls International Airport and 25 miles from Buffalo International Airport, we are near breathtaking attractions, picturesque trails with picnic areas and easy access to casinos, fine dining, shopping, and spas.Enjoy upscale amenities designed to elevate your stay, like a Fitness Center, an indoor heated pool, and delicious all-day dining at Bella Vista Ristorante. Host corporate meetings, weddings, and special events in our versatile venues, and take advantage of onsite parking and free Wi-Fi. Unwind in our non-smoking guest rooms with river or city views, modern amenities, and plush bedding. Wake up to unparalleled views of the Niagara River right outside your window and feel the magic of Niagara Falls!
Location
Crowne Plaza Niagara Falls NY - Riverside by IHG
7001 Buffalo Avenue, Niagara Falls, NY
14304, United States
Hours
Reviews
3.9
121 reviews
5 stars
63
4 stars
20
3 stars
11
2 stars
13
1 star
14
- EEEric Eubanks3 days ago5.0Great place and great staff
- SVStephanie VillagómezJan 1, 20265.0I really liked the 2 queen bedroom. The shower was big and the water was HOT. Staff is friendly and understanding. Restaurant and amenities are simple, but good.
- STSarah TDec 9, 20255.0I had an absolutely fabulous time at the Crown Plaza Hotel in Niagara Falls. First, I held my birthday event there. Denise Peacock, Director of Sales & Marketing, really assisted me in creating wonderful birthday celebration. She was professional, and really listened to understand what would make my event better. The food prepared by the in-house chef was delicious. The food overall was exceptional. During my event Katrina Dolson was incomparable. I am looking forward to holding another event there. I will definitely be staying the suites again. It was clean and the beads were very comfortable. I highly recommend the Crown Plaza.
- CGCes GazagonDec 9, 20254.0I recently stayed at Crowne Plaza and had somewhat disappointing experience.The headboard of the bed squeaked loudly whenever I moved,which was quite annoying. Additionally,the bed felt quite saggy,which affected my sleep quality. I hope the hotel can address these issues to provide a more comfortable stay for future guests.
- BKBoram KimNov 27, 20251.0ch the front desk quickly made accommodations to another room. The other room smelled like wet rag. The size of the rooms were tiny. The bathrooms were not even as nice as a public bathroom at a state park -- there was no where to even put my toothpaste or toothbrush by the sink. I could barely fit in the shower. The shower floor tile had black between the cracks of the tile and I felt dirtier coming out of the shower than before going in after a long day out. The walls are not soundproof. I could hear everything from the room next door and the neighbors were loud until midnight. At this point, I was too tired to complain to staff and figured none of the rooms here could be better. I have been a platinum elite member for over 10 years and have stayed at IHG hotels internationally but this has got to be the worst hotel I have stayed at, even worse quality than a 2-star holiday inn in the country. The swimming pool water smelled and did not look clean, the swimming pool water was cold and the room temperature in the pool was cold as well. The breakfast Buffett is only good for the view-- food quality is less than mediocre
Frequently Asked Questions About Crowne Plaza Niagara Falls NY - Riverside by IHG
What are the check-in and check-out times at Crowne Plaza Niagara Falls NY - Riverside?
Check-in time is at 16:00 and check-out time is at 11:00.
Are pets allowed at the Crowne Plaza Niagara Falls NY - Riverside?
Yes, both dogs and cats are welcome at the hotel.
Does the hotel offer facilities for guests with mobility accessibility needs?
Yes, the hotel is mobility accessible and has elevator access.
Is Wi-Fi available for guests at the hotel?
Yes, free Wi-Fi is available in public areas of the hotel.
Are there fitness and recreation facilities at the hotel?
Yes, the hotel features a fitness center and an indoor heated pool with a hot tub.
Does the hotel provide daily housekeeping services?
Yes, daily housekeeping services are available for guests.
Are single-use plastic straws and water bottles allowed at the hotel?
No, the hotel bans single-use plastic straws and water bottles to promote sustainability.
What are the dining options within the hotel?
The hotel offers all-day dining at Bella Vista Ristorante, serving Italian and American cuisine.
What nearby hotels are close to Crowne Plaza Niagara Falls NY - Riverside for accommodation alternatives?
Nearby hotels include Best Western, Four Points by Sheraton Niagara Falls, Niagara Riverside Resort (BEST WESTERN Premier Collection), Merani Hotel Group, and Red Door Inn.
Which local restaurants near Crowne Plaza Niagara Falls NY - Riverside can guests visit?
Guests can enjoy local dining at nearby restaurants such as The Original Ventry's Pizza Shop, Amy and Co Cafe, Sugar Street Cafe, and Jaco's Pizzeria.