Business Details
About
Hotel
Located in Niagara Falls,NY, the Best Western Summit Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Summit Inn
9500 NIAGARA FALLS BLVD, Niagara Falls, NY
14304, United States
Hours
Reviews
4.2
1,522 reviews
5 stars
751
4 stars
482
3 stars
144
2 stars
61
1 star
84
What are people saying?
AI-generated from recent customer reviews
Room Quality
Rooms were often described as small, outdated, and in need of maintenance, with issues like low toilets and uncomfortable beds.
Breakfast Variety
Many guests found the breakfast options limited and repetitive, with some items being poorly prepared or unappetizing.
Staff Service
Staff interactions were mixed; while some guests praised the friendliness and helpfulness, others reported rude or unaccommodating behavior.
Cleanliness Concerns
Several reviews mentioned cleanliness issues, including dirty bathrooms and unpleasant odors in rooms.
Location and Value
The hotel is conveniently located near Niagara Falls, and many guests felt it offered good value for the price, especially for budget travelers.
- SPSean ParkinsonNov 7, 20254.0Has great parking for our trucks Wish breakfast was earlier 7am is too late
- PRPatrick RNov 5, 20253.0Overall, first room was OK. No coffee maker and/or microwave in room. Had a mini fridge. TV didn’t work or wasn't set up properly and fridge wasn't turned on. Also, climate controls wasn't set either. Room was a bit cool. Went to the front desk to let them know, and the nice young lady at the desk, upgraded my room. Queen beds, instead of Doubles. Everything worked in the new room. Breakfast was alright, but they could/should change it up a little. Not having the same thing every morning. I would probably stay here again, if needed. This is the same review as on Expedia.
- CSChrissy ShepherdOct 31, 20253.0Met basic needs. Rooms small, beds not queens. Pool area was cold and breakfast was very poor. Will avoid this place next time.
- JGJessica GallinaOct 28, 20255.0We only stayed for 1 night but the staff was very nice and made checking in super quick and easy. Complimentary breakfast was plentiful and delicious. Simple and clean room.
- RSRenee S.Oct 23, 20253.0Room was clean but small. What's up with the toilets so low it's like elementary school 😀. It's not the hotel's fault that kids go running up and down the hallway,or in the dining room. Lately I've noticed even the adults are coming down in pajamas for breakfast.
Frequently Asked Questions About Best Western Summit Inn
Does Best Western Summit Inn offer free Wi-Fi for guests?
Yes, Best Western Summit Inn provides free Wi-Fi for all guests to stay connected during their stay.
Where is Best Western Summit Inn located?
It is located at 9500 Niagara Falls Blvd, Niagara Falls, NY 14304, US.
What are the operating hours of Best Western Summit Inn?
The hotel is open 24 hours a day, 7 days a week.
What brands are associated with Best Western Summit Inn?
Best Western Summit Inn is part of the Best Western brand.
How can I contact Best Western Summit Inn by phone and fax?
You can reach them by phone at +17162975050 and by fax at +17162970802.
Does Best Western Summit Inn have a website and social media pages?
Yes, their website is http://bestwestern.com, their Facebook page is https://www.facebook.com/268097929954321, and their Twitter handle is @bestwestern.
What type of establishment is Best Western Summit Inn?
It is a hotel operating under the Best Western brand, focusing on providing a comfortable stay for travelers.
Is there a nearby restaurant to Best Western Summit Inn where guests can dine?
Yes, Summit Grille On The Blvd is a nearby American restaurant and bar that guests can enjoy before or after their stay at Best Western Summit Inn.
How can the nearby Summit Grille On The Blvd enhance my stay at Best Western Summit Inn?
Guests can enjoy classic American cuisine and drinks at Summit Grille On The Blvd, conveniently located near the hotel, making it a great dining option within walking distance.
Are there other local businesses or services near Best Western Summit Inn that might be useful during my visit?
Besides the hotel and the Summit Grille On The Blvd restaurant nearby, there are additional services such as dental care at Advanced Dental PC within the vicinity for your health and medical needs.