Located in Niagara Falls,NY, the Best Western Summit Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Most guests noted that the hotel and rooms were clean, although some reported issues with specific rooms being dirty or having unpleasant odors.
Staff Service
The staff received positive feedback for being friendly and accommodating, though there were some complaints about rudeness and poor communication.
Breakfast Quality
Many guests enjoyed the breakfast offerings, but several reviews mentioned a lack of variety and poor quality of certain items.
Location
The hotel is conveniently located near Niagara Falls and various restaurants, but some guests felt it was further than expected.
Room Conditions
Rooms were generally described as clean but some were noted to be small, outdated, or lacking amenities like microwaves.
SW
Simone Watson
1 day ago
3.0
Pretty good. Clean.
TW
Troy Wilson
Dec 28, 2025
5.0
Great clean hotel:)
ES
Em stringfellow
Dec 26, 2025
4.0
The room here was for a great price.We stayed for about three nights and four days was centrally located to some great restaurants.And about a ten minute drive.If that to niagara falls, the rooms were clean and spacious.The bathroom was also nice.The continental morning?Breakfast was pretty good like a usual hotel would have.I would definitely stay here again.
HS
Himanshu Swami
Dec 16, 2025
5.0
Friendly Staff. Clean Room. Spacious For The Price I Paid. Breakfast was Good. I Would Definitely Book This Hotel When I Visit Niagara Again.
MD
Mya Dykman
Dec 6, 2025
5.0
The staff as well as other guests were quite friendly. The pool was heated so nice to warm up in the winter. Overall a great experience for the price you pay!
Frequently Asked Questions About Best Western Summit Inn
Does Best Western Summit Inn offer free Wi-Fi for guests?
Yes, Best Western Summit Inn provides free Wi-Fi for all guests to stay connected during their stay.
Where is Best Western Summit Inn located?
It is located at 9500 Niagara Falls Blvd, Niagara Falls, NY 14304, US.
What are the operating hours of Best Western Summit Inn?
The hotel is open 24 hours a day, 7 days a week.
What brands are associated with Best Western Summit Inn?
Best Western Summit Inn is part of the Best Western brand.
How can I contact Best Western Summit Inn by phone and fax?
You can reach them by phone at +17162975050 and by fax at +17162970802.
Does Best Western Summit Inn have a website and social media pages?
Yes, their website is http://bestwestern.com, their Facebook page is https://www.facebook.com/268097929954321, and their Twitter handle is @bestwestern.
What type of establishment is Best Western Summit Inn?
It is a hotel operating under the Best Western brand, focusing on providing a comfortable stay for travelers.
Is there a nearby restaurant to Best Western Summit Inn where guests can dine?
Yes, Summit Grille On The Blvd is a nearby American restaurant and bar that guests can enjoy before or after their stay at Best Western Summit Inn.
How can the nearby Summit Grille On The Blvd enhance my stay at Best Western Summit Inn?
Guests can enjoy classic American cuisine and drinks at Summit Grille On The Blvd, conveniently located near the hotel, making it a great dining option within walking distance.
Are there other local businesses or services near Best Western Summit Inn that might be useful during my visit?
Besides the hotel and the Summit Grille On The Blvd restaurant nearby, there are additional services such as dental care at Advanced Dental PC within the vicinity for your health and medical needs.