Best Western Summit Inn

4.2
1531 reviews

About

HotelBest Western
Located in Niagara Falls,NY, the Best Western Summit Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Summit Inn
9500 NIAGARA FALLS BLVD, Niagara Falls, NY
14304, United States

Hours

Reviews

4.2
1,531 reviews
5 stars
756
4 stars
486
3 stars
144
2 stars
61
1 star
84

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Most guests noted that the hotel and rooms were clean, although some reported issues with specific rooms being dirty or having unpleasant odors.

Staff Service

The staff received positive feedback for being friendly and accommodating, though there were some complaints about rudeness and poor communication.

Breakfast Quality

Many guests enjoyed the breakfast offerings, but several reviews mentioned a lack of variety and poor quality of certain items.

Location

The hotel is conveniently located near Niagara Falls and various restaurants, but some guests felt it was further than expected.

Room Conditions

Rooms were generally described as clean but some were noted to be small, outdated, or lacking amenities like microwaves.
  • SW
    Simone Watson
    1 day ago
    3.0
    Pretty good. Clean.
  • TW
    Troy Wilson
    Dec 28, 2025
    5.0
    Great clean hotel:)
  • ES
    Em stringfellow
    Dec 26, 2025
    4.0
    The room here was for a great price.We stayed for about three nights and four days was centrally located to some great restaurants.And about a ten minute drive.If that to niagara falls, the rooms were clean and spacious.The bathroom was also nice.The continental morning?Breakfast was pretty good like a usual hotel would have.I would definitely stay here again.
  • HS
    Himanshu Swami
    Dec 16, 2025
    5.0
    Friendly Staff. Clean Room. Spacious For The Price I Paid. Breakfast was Good. I Would Definitely Book This Hotel When I Visit Niagara Again.
  • MD
    Mya Dykman
    Dec 6, 2025
    5.0
    The staff as well as other guests were quite friendly. The pool was heated so nice to warm up in the winter. Overall a great experience for the price you pay!

Frequently Asked Questions About Best Western Summit Inn

Does Best Western Summit Inn offer free Wi-Fi for guests?

Yes, Best Western Summit Inn provides free Wi-Fi for all guests to stay connected during their stay.

Where is Best Western Summit Inn located?

It is located at 9500 Niagara Falls Blvd, Niagara Falls, NY 14304, US.