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Best Western Summit Inn

4.2
(1539 reviews)

Business Details

9500 NIAGARA FALLS BLVD, Niagara Falls, NY
14304, United States
(716) 297-5050
http://bestwestern.com

About

HotelBest Western
Located in Niagara Falls,NY, the Best Western Summit Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Summit Inn
9500 NIAGARA FALLS BLVD, Niagara Falls, NY
14304, United States

Hours

Reviews

4.2
1,539 reviews
5 stars
762
4 stars
487
3 stars
144
2 stars
61
1 star
85

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Most customers reported that the rooms and facilities were clean, although some mentioned issues with specific rooms being dirty or outdated.

Staff Service

The staff received positive feedback for being friendly and accommodating, though there were some complaints about rudeness and poor communication.

Breakfast Quality

While many guests enjoyed the breakfast offerings, several reviews noted that the food options were limited and some items were not well-prepared.

Location

The hotel is conveniently located near Niagara Falls, but some guests felt it was further than expected.

Amenities

The indoor pool and other amenities were appreciated, but there were complaints about the pool's cleanliness and temperature.
  • DS
    Debby Storie
    3 days ago
    5.0
    I have been staying at this hotel for the last 13 plus years. I have never been disappointed in the hotel staff, the friendliness and helpfulness. It's like a home away from home and they do everything they can to make your stay comfortable.
  • MH
    Mohamed Hammad
    Feb 16, 2026
    1.0
    Hotel is below average, expensive , breakfast is very basic and bad . Coffee tea is too bad and there is no coffee or tea machine in the room. Hotel smells bad. When I asked for late checkout the front desk lady was rude and told me if you checkout later than 11:30 AM there will be half day charge. I don’t recommend this hotel at all.
  • DG
    Donna Gunnison
    Jan 22, 2026
    5.0
    I chose this hotel because it had an indoor pool and adjoining rooms. We were celebrating my grandson’s birthday with family and couple of his friends. It was great. They were able to swim and play video games. In the room. Very happy kids.
  • DD
    Daphany DuBois
    Jan 20, 2026
    5.0
    The Best Western Inn is a great affordable hotel. The rooms are very clean and the staff are amazing.
  • RL
    Rick Lockman
    Jan 14, 2026
    5.0
    I highly recommended hotels.You stay at when flying out of Niagara Falls NY airport. Great room rates. And the heap your vehicle for as long as you were away at no extra charge. Just one mile from the airport you can walk there. Great hotel.

Frequently Asked Questions About Best Western Summit Inn

Does Best Western Summit Inn offer free Wi-Fi for guests?

Yes, Best Western Summit Inn provides free Wi-Fi for all guests to stay connected during their stay.

Where is Best Western Summit Inn located?

It is located at 9500 Niagara Falls Blvd, Niagara Falls, NY 14304, US.

Brand Certified Facts from Best Western Summit Inn

This information is certified by Best Western Summit Inn and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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