EVEN Hotel New York - Times Square South by IHG

Reviews

• CH

  Chris Heggie

  5 days ago
  5.0
  Perfect location to get to everywhere. Amazing customer service. We were able to drop our bags off and explore the city until our rooms were available. Chris, the manager was Awesome. I would definitely stay here again! Thx to all the staff for an amazing stay.
• SA

  Sandra A

  Apr 18, 2026
  5.0
  Excelente opción precio-servicio, todo el personal muy atento, es un hotel que tiene todo, buena ubicación, limpio y no tan grande por lo que el servicio de elevadores y comida es rápido, la habitación super limpia siempre muy modernas las instalaciones, punto a favor está a 3 minutos caminando una farmacia CVS, restaurantes y una oficina de NYPD por lo que siempre había patrullaje por cualquier situación. Gracias por todas sus atenciones!
• MC

  Maria Cabading

  Apr 12, 2026
  5.0
  Overall, a great stay. Rooms are nicely decorated, clean, and the location was perfect for me. Cleaning service available everyday. Very close to 34th ST Penn Station subway- literally a very short walk...And about 2 blocks from Penn Station- very walkable w/ luggage. We did not utilize the restaurant. Very close to bagel shops, CVS, starbucks, Planet fitness, and all the restaurants...so an awesome location...The staff pleasant- could be friendlier, but hey we are in NYC =) Would definitely stay here again. You are about 8-10 blocks away from the heart of Times Square- very walkable
• JW

  Jennifer Wahl

  Apr 11, 2026
  3.0
  The concept of this hotel is truly lovely and thoughtfully done. From the positive sayings on the walls, fresh water in the lobby, and yoga mats and stretching balls in the rooms, to the restaurant with a bar and coffee bar, adjustable colored lighting, blackout curtains, and fantastic shower heads—everything is designed to create a relaxing, comfortable stay. The bed was especially comfortable, and overall the space had everything it needed to be a great experience. Unfortunately, the service fell far short of matching the quality of the hotel itself. The front desk staff we encountered were not particularly friendly or welcoming. The restaurant experience was even more disappointing—the server skipped any greetings or basic pleasantries, barely spoke to us, and never smiled, which made the meal incredibly uncomfortable. The food only looked good and even though breakfast was included in our package we chose not to go back the second morning of our stay. I’m sure not everyone on staff is cranky, as one woman working the desk late at night was pleasant, but overall that wasn’t the experience we had. The location is convenient in terms of proximity to things, but the immediate block feels a bit sketchy, with what appears to be a nearby clinic and a noticeable amount of questionable activity in the area. This place has so much potential and all the right ideas, but the customer service really needs improvement. If I were management, I would strongly consider investing in customer service training, as it’s hard to imagine most guests returning without it.
• MW

  Matthew W

  Apr 10, 2026
  5.0
  We recently stayed at Even Hotels Times Square South, and it was an amazing experience and just as good as we remembered from our stay about seven years ago. The room was incredibly comfortable, especially the bed, and we were really impressed by how quiet it was, even being right in Midtown. The blackout shades were a huge plus and made it easy to get a great night’s sleep. The entire hotel feels modern, high-tech, and very clean. Everything was spotless, and the design from the rooms to the lobby felt fresh and well-maintained. The lobby in particular has a really cool, open, modern vibe. The location is perfect, especially being on 35th Street. It’s super close to Penn Station and the subway, which made getting around the city really easy. The area also felt safe, even at night. Service was another highlight. Check-in was fast and very friendly, and every time we entered or left the hotel, staff members acknowledged us and made us feel welcome, which really stood out. One of the unique things about this hotel is its focus on fitness. While we didn’t personally use the workout equipment, it looked well-designed and genuinely useful and not just a gimmick. Finally, the value was outstanding. We paid about $220 for the night, which is an excellent price for this level of quality in NYC. Overall, this hotel delivers on comfort, cleanliness, location, and service. We would absolutely stay here again and highly recommend it to anyone visiting New York City.

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