Step into the historic Warwick New York, where you are welcomed to a hotel that conveys both a stylish tradition and elegant service which is valued in this fast-paced modern world. Built in 1926 by media tycoon William Randolph Hearst, the Warwick New York 4-star luxury hotel has become one of the world’s most legendary hotels, welcoming The Beatles, Elvis, James Dean and Cary Grant among others. This legacy of hospitality continues today with each guest that stays with us.
The hotel is praised for its excellent location, close to major attractions like Central Park and Times Square.
Service Issues
Multiple reviews highlight poor customer service, including rude staff interactions and unresponsive management.
Room Quality
Guests report that rooms are outdated and in need of renovation, with issues such as missing amenities and cleanliness concerns.
Elevator Problems
Many customers experienced long wait times for elevators, with some elevators being out of service.
Additional Fees
Guests expressed frustration over unexpected fees, such as charges for luggage storage and service fees.
DN
Dr. Julie Nelson
2 days ago
5.0
We just got back from my second time staying at this hotel.
The front desk folks are exceptional. They helped me upgrade to a larger room when my daughter needed to join us at the last minute. It is a beautiful hotel in an excellent location.
It is pretty central to the west side and love the location for going in and out of Central Park.
Thank you soo much for a wonderful stay!
GB
Guy Ballif
Feb 16, 2026
3.0
Hôtel idéalement situé, mais clairement vieillissant. Une chambre située juste à côté de l’ascenseur m’a été attribuée. Or, celui-ci est extrêmement bruyant, au point de donner l’impression de dormir dans le métro… Suite à ma réclamation, on m’a d’abord proposé des bouchons d’oreilles. Payer plus de 500 $ la nuit pour devoir dormir avec des bouchons me paraît tout simplement inacceptable.
Par ailleurs, les deux chambres que j’ai occupées donnaient toutes deux sur un mur situé à environ trois mètres de la fenêtre, ce qui est très loin de l’expérience new-yorkaise « magique » que l’on peut espérer à ce tarif.
Il s’agit bien entendu de mon expérience personnelle ; chacun en tirera les conclusions qu’il jugera utiles.
GS
Glen W. Sutcliffe
Feb 7, 2026
4.0
Great mid-town location, great service. It's an older, charming, smaller building, and that is exactly what we like. I picked the Warwick for it's medium size, bc I'm not a fan of hotels with crowded lobby and elevators. Staff was super-helpful, friendly, and welcoming.
MB
Marilyn Burke
Jan 28, 2026
1.0
I am part of a group that travels to NYC each year since 2021. In the few couple of years we were able to successfully secure a group rate. Last year, despite calling as early as August 2025, the hotel was evasive about giving us a group discount rate. As a result we cancelled our reservation and took our business elsewhere. I received my credit card bill in January 2026 and saw that the hotel charged me over 900. for the cancelled reservation. When I called Lisa Chin and management to inquire about what happened they stated the reservation was not cancelled. I have BOTH phone calls and emails which verify our communication. I have asked for a full refund and still did not receive it. Now when I call I get the runaround and still no answer to the refund. How else does something like this get reported? Has this happened to anyone else? My group and I visited NYC (38 of us) and stayed at the Sheraton New York Times Square and had a great experience.
AM
A M
Jan 23, 2026
5.0
I highly recommend staying at the Warwick New York Hotel. My friend and I chose Warwick because we genuinely trusted that we would have a wonderful and memorable experience and that is exactly what we received 🤩
From the moment we arrived, everything exceeded our expectations, especially the exceptional level of service. We had the absolute pleasure of interacting with an outstanding team, and in particular with Alain ❤️. Alain is an incredible manager professional, attentive, and genuinely kind. This five-star review is especially dedicated to him, as he supported us during a moment when we truly needed assistance. He handled the situation promptly, efficiently, and with great care, and resolved it in a very short time.
We are deeply grateful to Alain, as well as to the front desk team, for their professionalism, warmth, and dedication. Their hospitality made our stay truly comfortable and enjoyable. Warwick New York Hotel is a place we would gladly return to and recommend without hesitation.
Warwick New York is located at 65 W 54th St, New York, NY 10019, USA.
What is the historical significance of Warwick New York?
Built in 1926 by media tycoon William Randolph Hearst, Warwick New York is a 4-star luxury hotel known for welcoming famous guests like The Beatles, Elvis, James Dean, and Cary Grant.
What are the operating hours of Warwick New York hotel?
Warwick New York operates 24 hours a day, 7 days a week.
How can I make a reservation at Warwick New York?
Reservations can be made online through Warwick New York's booking site: https://myreservations.warwickhotels.com/?chain=22256&hotel=78109&start=availresults&utm_source=google&utm_medium=local&utm_campaign=seo
What payment options does Warwick New York accept?
Warwick New York accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Warwick New York for inquiries?
You can reach Warwick New York by phone at +1 212-247-2700 or by email at info.ny@warwickhotels.com.
Are there any bars or lounges near Warwick New York for a night out?
Yes, Randolph's Bar and Lounge is a nearby cocktail bar and American restaurant where guests can enjoy drinks and a lively atmosphere.
What dining options are available near Warwick New York?
Nearby dining includes Murals on 54, which offers American and Vietnamese cuisine, perfect for guests wanting to explore local flavors.
Are there any cultural or artistic places near Warwick New York?
Yes, Jojer Fine Art Framing, an art gallery and craft store, is close by, ideal for guests interested in arts and crafts.
What attractions or services near Warwick New York can help guests during their stay?
Guests can access various services near Warwick New York including currency exchange at Currency Exchange International, travel planning with Alora Adventures, and legal services such as CKR Law.
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