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voco Times Square South New York by IHG

3.7
(2186 reviews)

Business Details

343 West 36th Street, New York, NY
10018, United States
(212) 542-8990
https://www.ihg.com/voco/hotels/us/en/new-york/nycvm/hoteldetail

About

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Settle into the energy of Midtown at voco Times Square South New York. Just steps from Penn Station and Moynihan Station, our hotel near Hudson Yards, Theatre District, Manhattan West, and Rockefeller Center is your base for the best things to do in New York City, from strolling through Times Square, or catching a Broadway show. Our hotel near the High Line NYC makes it easy to explore the city's art and architecture. Iconic venues like Madison Square Garden, the Empire State Building, and Rockefeller Center are also a short walk from your doorstep.Our West Midtown hotel puts you within easy reach of Manhattan West restaurants, Lincoln Square, and the Jacob Javits Convention Center. Whether here for business or leisure, you will be surrounded by New York’s top cultural spots, from shopping at Hudson Yards to performances at The Shed NYC.At voco Times Square South New York, comfort meets style. Unwind in rooms with premium bedding, spa-inspired showers, and Manhattan skyline views. Enjoy cocktails and locally inspired dishes at Voco Times Square South’s very own Finches Den, with its inviting seasonal outdoor patio. Stay active in our free 24-hour NYC hotel fitness center. Host gatherings in versatile Midtown Manhattan event spaces, including the Greenhouse shared workspace, with attentive event service to make your gatherings a success.

Location

voco Times Square South New York by IHG
343 West 36th Street, New York, NY
10018, United States

Hours

Reviews

3.7
2,186 reviews
5 stars
792
4 stars
642
3 stars
369
2 stars
162
1 star
221

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Salley, Johan, and Alex for their exceptional service.

Location

The hotel is frequently noted for its excellent location, being close to major attractions like Times Square and Hudson Yards.

Room Size

Numerous reviews mentioned that the rooms are small, which is typical for NYC, but some guests found them manageable.

Cleanliness

Overall, guests reported that the hotel was clean and well-maintained, although there were some isolated complaints about housekeeping.

Elevator Issues

Several reviews highlighted the slow and limited number of elevators, causing delays for guests.
  • AN
    Atte Närhi
    5 days ago
    2.0
    We had great time untill I forgot my shorts in the room the day of the checkout. The shorts were not found, and since things simply don’t disappear, the only option was that someone from the staff stole them. It felt incredibly disappointing to end our wonderful 11-night stay at this hotel on such a negative note.
  • LM
    Liesl Michelle
    Feb 19, 2026
    5.0
    Javier & Elena were PHENOMENAL!!! I had breakfast and their service was lovely! Felt like home🫶🏽 Jay was also very kind and helpful at the bar. Marina was the manager and properly rectified an issue I had; great customer service. 6 ish minute walk from Penn Station. Rooms are clean.
  • JN
    Jenica Nathaniel
    Feb 10, 2026
    5.0
    Johan. Omg. AMAZING and the male bartender in the pm 🎊... im so sorry I forgot his name.. ill update. Lol. AND SALLIE (sally) a ball of professional energy especially for it to be so early in the morning.. lol. Overall.. im mad I have to check out. Im Definitely staying here again and again. Annnndd again.
  • VS
    Virgilio José Seabra
    Feb 9, 2026
    5.0
    I recently stayed at Voco Times Square South for two nights, and it was a fantastic experience from start to finish. The rooms were impressively spacious for New York yet still felt cozy and inviting, with modern décor and thoughtful amenities that made the stay exceptionally comfortable. The location couldn’t be better—just steps away from Times Square, Broadway theaters, and Central Park—perfect for exploring the city’s top attractions. The staff was friendly special thanks for Marina and Ivette at the front desk very attentive, and made me feel welcome from the moment I arrived. Small touches, like the welcome house drink called Flamingo , added a personal and charming vibe to the experience. Overall Voco Times Square exceeded my expectations, and I would gladly stay here again for another NYC trip.
  • AA
    Aooo
    Feb 4, 2026
    5.0
    Voco Times Square South, NY was a good hotel with good service. They gave us free drink vouchers when we arrived. The rooms are small of course because it’s New York City so I don’t understand why people complain about room size in New York City. it is what it is. The drinks were actually really good when we used the vouchers. The room was clean and nice and came with two complementary water bottles. Less than 10 minutes walk to Penn Station. The location was perfect right around the corner from Times Square in Manhattan and I would definitely stay there again.

Frequently Asked Questions About voco Times Square South New York by IHG

Does voco Times Square South New York have a fitness center?

Yes, voco Times Square South New York has a 24/7 fitness center.

Does voco Times Square South New York have a restaurant?

Yes, voco Times Square South New York has an on-site restaurant, Finches Den Restaurant & Outdoor Patio.

Brand Certified Facts from voco Times Square South New York by IHG

voco Times Square South New York by IHG partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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