Business Details
About
HotelBusiness Meeting LocationsWedding VenueLuxury HotelConference Centervoco Hotels
Housed in a 19th-century brownstone, voco® The Franklin combines historic charm with modern glamour in the cultural heart of New York City. Nestled on a quiet, tree-lined street, our Upper East Side hotel offers a comfortably chic haven in Manhattan. Step outside to explore NYC attractions, including the Museum Mile, Guggenheim Museum, and Central Park. Discover designer stores and restaurants along glitzy Madison Avenue. Walk to the subway lines and ride the train just four stops to Yankee Stadium. Enjoy contemporary comfort and European style in our guest rooms with free Wi-Fi and flatscreen TVs. Choose from our cozy rooms; with one bed in 130 sq. ft., they're ideal for solo travelers. Corner queen rooms offer 150 sq. ft., while our spacious king studio rooms offer 220 sq. ft. We also have 220 sq. ft. rooms with two double beds if you're traveling with friends or family. These sophisticated NYC retreats feature crystal chandeliers, original art, and glass-enclosed showers.
Location
voco the Franklin New York by IHG
164 East 87 Street, New York, NY
10128, United States
Hours
Reviews
3.7
439 reviews
5 stars
194
4 stars
87
3 stars
67
2 stars
32
1 star
59
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Xoshera, Jasmine, and Salem.
Cleanliness
Many reviews highlighted the cleanliness of the rooms and common areas, noting that the hotel maintained high standards of hygiene.
Location
The hotel is well-located near Central Park and various museums, making it convenient for guests to explore the area.
Room Size
Several guests commented on the small size of the rooms, which is typical for New York City, but many felt the rooms were cozy and well-equipped.
Amenities
While some guests appreciated the complimentary coffee and snacks, others noted a lack of additional amenities like fridges or fitness centers.
- IIIncrediblehawkDec 29, 20255.0An employee named Salem went above and beyond for me and my friends while we were here. He did an amazing job and I would go back again just because of his incredible customer service! -Gavin (and Kareem & Olivia)
- LWLaura WylieNov 2, 20255.0I really enjoyed my stay here. The service was excellent, the room had everything I needed and was very clean, and the location was really great. I'd definitely stay here again. Thank you!
- DDDana DoughtySep 27, 20255.0Best Staff Ever!!!
- ACAriana CasasSep 26, 20255.0excellent service by david!!! beautiful rooms and place, super pretty!
- ABAgustina BazterricaSep 22, 20255.0Me pareció un lugar precioso en lo estético, bien ubicado, todos los empleados son amables y eficientes. Va a ser mi hotel cada vez que vaya a New York.
Frequently Asked Questions About voco the Franklin New York by IHG
What time is check-in and check-out at voco the Franklin New York by IHG?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Does voco the Franklin New York offer accessible parking?
Yes, accessible parking is available at the hotel.
Are pets allowed at voco the Franklin New York by IHG?
Yes, both cats and dogs are welcome at the hotel.
Is free Wi-Fi available throughout the hotel?
Yes, free Wi-Fi is available in public areas of the hotel.
Does the hotel have a business center for guests?
Yes, voco the Franklin provides a business center for guests.
Are there enhanced cleaning and sanitation measures in place?
Yes, enhanced cleaning practices, including commercial-grade disinfectants and daily housekeeping, are implemented.
Can guests use contactless check-in and digital room keys?
Yes, the hotel offers contactless check-in and digital guest room keys.
Is voco the Franklin New York located near any subway lines?
Yes, the hotel is within walking distance to subway lines that can take you just four stops to Yankee Stadium.
What nearby attractions can guests visit around voco the Franklin New York?
Guests can explore attractions like Museum Mile, Guggenheim Museum, and Central Park, all located close to the hotel.
Are there convenient nearby services such as money transfer or massage therapy near the hotel?
Yes, Western Union for money transfer and NYC THAI MASSAGE for massage therapy are located near the hotel for guest convenience.