The Langham, New York, Fifth Avenue

Reviews

• SA

  SHAMA AL ALI

  Jan 3, 2026
  5.0
  An excellent and very luxurious hotel The location is perfect right in the heart of the city and close to everything The view from my room was absolutely amazing 😍The service was outstanding everything you could possibly need is available and if you request anything they are more than happy to assist The staff including the reception team are truly wonderful and professional I can honestly say this is the best hotel I have stayed at so far in New York 👏👌
• SH

  Sagar Haria

  Jan 2, 2026
  5.0
  A delayed review but the service was so fantastic I finally have got round to leaving a review this hotel rightfully deserves! We stayed at the Langham back in November with our 7 month old daughter. Like many have said in their reviews, the service was impeccable and is what really sets this hotel apart. From the front desk staff, the door man, to the concierge, everyone made our stay comfortable and easy. Location is ideal if you plan on mainly walking and using the subway. We did not use a taxi the entire trip and found everything to be ideally located from the hotel. Especially useful given we had our daughter in a pushchair. For those travelling with a little one, the cot provided was high quality, not just a travel cot you find at some hotels. This was a sturdy wooden cot, our daughter slept peacefully. We stayed on the 15th floor, our room was spacious and clean. We will definitely be staying here again on our next visit to New York. Thank you The Langham team!
• AP

  Arturo Picicci

  Dec 26, 2025
  1.0
  A 5 star hotel should not have this dirty and disgusting entrance - see pic. Dusty, papers, trash, etc. told the staff but they did not care about it Additionally we booked this hotel with amex but we did not get the room upgrade which could happen if they are fully booked but they also sent me an email trying to upsell me for $450 more for a better room, hours before we checked in Also my daughter’s pants got wet and we asked the staff if they could dry them but they said “no”. Really? I paid $1000 for a night and cannot dry a pair of pants?
• LL

  Lilith L

  Dec 19, 2025
  5.0
  I loved, loved, loved my stay here. I stayed here almost ten years ago, and it’s still on my list of the most memorable and extraordinary rooms I’ve stayed in. The rooms are so gorgeous and ridiculously spacious for NYC. The bathroom feels luxurious. The bedding was wonderful. Plenty of hotels in NYC give you the NYC experience of cramped quarters, but the Langham lets you experience NYC in immense comfort.
• ST

  Susan T

  Dec 14, 2025
  5.0
  Our stay at The Langham, New York, Fifth Avenue was nothing short of exceptional, and truly one of the most memorable hotel experiences our family has ever had. From the moment we arrived, everything was seamless. The concierge team arranged our airport transfers flawlessly. It was smooth, punctual, and stress-free, which immediately set the tone for our visit. After an early morning travel day, arriving to such an effortless experience made all the difference. We were absolutely delighted by the thoughtful surprises waiting in our room for our daughter, London. The room stylist went above and beyond. London was over the moon, and seeing her excitement made our stay even more special. These touches turned a luxury stay into a heartfelt experience we’ll never forget. The view of the Empire State Building was the icing on the cake. The front desk staff were consistently warm, professional, and welcoming, always greeting us with smiles and readiness to help. Equally outstanding were the front doormen who were truly exceptional! They took the time to talk with London every single day, remembering her, engaging her in conversation, and making her feel so welcome. They also made us feel equally cared for, treating our family with kindness and familiarity that went far beyond expectation. My daughter loved seeing Jack during the day. We have traveled all over the world, and the staff at this particular hotel are at the top for warmest and kindest staff we have encountered! We were especially grateful for the extra effort made to provide us access to the hotel house car to take us to nearby destinations. This level of generosity and service is rare and speaks volumes about The Langham’s commitment to guest experience. The Langham NYC delivers not just luxury, but warmth, thoughtfulness, and genuine hospitality. Every team member we encountered clearly takes pride in creating unforgettable moments for their guests. We left feeling cared for, appreciated, and already looking forward to our return. This hotel sets the standard for what true five-star service should be.

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