The Langham, New York, Fifth Avenue

Reviews

• SM

  Sarah Mattern

  1 day ago
  5.0
  Great NYC hotel! Perfect central location, large rooms and great service! Will be back.
• CF

  Chris Farmer

  Feb 21, 2026
  4.0
  We had a mostly very positive stay at the Langham on Fifth Avenue, and the staff truly deserves credit for much of that. The positives were strong. Every staff member we interacted with was friendly and welcoming. Our room was spacious by NYC standards and well-appointed, with some genuinely nice touches: heater in the bathroom, a TV integrated into the bathroom mirror, and nightly turndown service with slippers and water. The hotel thoughtfully acknowledged my wife’s birthday with champagne and dessert, which was a lovely surprise and very much appreciated. The location is excellent, and room service breakfast was outstanding—better than the restaurant, honestly—with generous portions and great execution (the omelet in particular). That said, a few things fell short of what I’d expect from a five-star hotel at this price point. We arrived around 11:30am and dropped our bags, hoping for an early check-in if possible. We were told we’d be texted when the room was ready, but we never received a message. Through the Amex Fine Hotels & Resorts program, we were upgraded to a slightly larger room, which we appreciated—but during check-in, we were also strongly upsold to a higher-tier room with an Empire State view and club access for $400+ more per night, and told those rooms were available for noon check-in. That interaction felt a bit off. At other FHR properties, upgrades have felt like a perk; here it felt more like a sales pitch, and it set the tone early. A few room details also surprised us: the shower controls are positioned opposite the door, making it nearly impossible not to get hit with cold water when turning it on; the windows were noticeably dirty; and while the bed wasn’t uncomfortable, it sat unusually low and appeared to be a mattress topper on a box spring—functional, but odd for a luxury hotel. Breakfast service in the restaurant was just so-so compared to room service, and elevators were slow during peak times. Overall, the positives outweighed the negatives, and we enjoyed our stay. Still, part of the promise of a five-star hotel is that there aren’t many negatives to note. We’ll be returning to NYC this summer with our family, and this trip was something of a test run. We’re honestly undecided about whether we’ll return or explore other hotels in the same range—there are many excellent options in the city. With a few refinements and a slightly less aggressive upsell approach, this could easily be a standout experience.
• CG

  Christian Gülle

  Feb 20, 2026
  5.0
  Das Langham New York ist ein sehr gutes Hotel mit angenehm geräumigen Zimmern. Alles ist gemütlich und hochwertig eingerichtet, auch wenn man merkt, dass das Haus insgesamt schon etwas in die Jahre gekommen ist. Wirklich gestört hat uns das jedoch nicht. Besonders hervorheben möchten wir den sensationellen und äußerst zuvorkommenden Service. Das Team hat einen geschulten Blick für den Gast, ist aufmerksam und professionell, ohne aufdringlich zu wirken. Auch die Concierges waren jederzeit hilfsbereit und sehr aufmerksam. Die Amenities sind hochwertig, allerdings sind die Preise für die Minibar durchaus stolz. Letztlich haben wir dort hauptsächlich geschlafen, uns aber trotzdem sehr wohlgefühlt. Zudem ist das Hotel ein hervorragender Ausgangspunkt für sämtliche Ausflüge in der Stadt. Insgesamt eine klare Empfehlung.
• SS

  S

  Feb 17, 2026
  3.0
  Elevators are incredible slow. Each time they take 5-10 mins to come. Something is strange with the elevators. Housekeeping and room service are slow and make a lot of mistakes. Bathroom is nice and has heating. Door staff in lobby are nice
• LL

  leslie

  Jan 28, 2026
  5.0
  I stayed here last fall with my mom. My mom and I are both native New Yorkers who have since moved away so coming back and spending a wonderful weekend at the Langham was just what we needed. We stayed in an upgraded suite with floor to ceiling windows throughout the bedroom and the beautiful and spacious bathroom and it was glorious. The service was good. The food was good. The location was good, and I highly recommend this hotel. We took Ubers everywhere but you could easily walk or take the subway. I also liked that there is famous artwork all in the hotel lobby and recreations throughout the rooms and one of those famous artists, Alex Katz’ work was also seen when we visited the Metropolitan Museum of Art. It was really cool to see the same artist whose work is on display at the Metropolitan Museum of Art to also be also on display at our hotel. Lastly, I really enjoyed the clubhouse area of the hotel, where they served a great breakfast, a light lunch and a light dinner, snacks, drink and cocktails.

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