Business Details
About
Hotel
The Langham, New York, Fifth Avenue is an ultra-modern extension of the tradition of global hospitality begun by The Langham, London. With a principal focus on innovation and contemporary elegance, The Langham continues that tradition of high-end luxury with a modern twist. Located in the heart of Manhattan, The Langham, New York, Fifth Avenue is advantageously situated between Bryant Park and the Empire State Building. Equally appealing to business and leisure travelers, individuals, couples, groups, or families, our hotel embodies sharp metropolitan style that captures the dynamic spirit of the city.
Location
The Langham, New York, Fifth Avenue
400 Fifth Avenue, New York, NY
10018, United States
Hours
Reviews
4.6
1,692 reviews
5 stars
1,303
4 stars
254
3 stars
74
2 stars17
1 star
44
What are people saying?
AI-generated from recent customer reviews
Service Excellence
The staff consistently received high praise for their warm, attentive, and professional service, with many guests highlighting individual team members who went above and beyond.
Room Quality
Guests appreciated the spacious, clean, and well-appointed rooms, often noting the luxurious amenities and great views.
Location
The hotel’s prime location on 5th Avenue was frequently mentioned as a significant advantage, making it convenient for exploring the city.
Dining Experience
While many enjoyed the dining options, some guests felt that breakfast pricing was steep and service could be slow.
Mixed Experiences
A few reviews highlighted inconsistent experiences, particularly with concierge service and room issues, indicating room for improvement in certain areas.
- VVVanessa Veri4 days ago4.0The room was very spacious but in my opinion was not a 5 star hotel. The staff was awesome and rooms were clean. The location was great but not worth the money.
- TSTanya SattarNov 16, 20255.0Our recent stay at The Langham was truly outstanding. After a long, stressful afternoon navigating traffic from unexpected street closures, the team went above and beyond to make sure we felt taken care of from the moment we arrived. A very special thank you to Maddie, who was incredibly kind and patient over the phone as she guided us through the detours and closures. Her calm and thoughtful support made all the difference. I also want to express our gratitude to the valet team, Na and TJ, who were also exceptionally helpful. Everyone at Langham made our arrival seamless despite the chaos outside. Many thanks to this extraordinary team.
- MBMargaux BourbouzeNov 12, 20255.0We had a wonderful stay! The staff was lovely and the attention to detail was really appreciated. Check-in was smooth, and even though we arrived early, our room was ready - such a nice surprise after a long trip. Na was especially helpful at departure, he stored our luggage, arranged our airport transfer and even remembered us when we came back later. Thank you to Abbu and Na for making our stay so special!
- XKX KNov 11, 20255.0My first time at The Langham was lovely. The rooms were spacious and clean with a gorgeous view of New York. The staff were helpful and polite. They also have fresh coffee at the lobby on the morning and a cold tea during the summer which helps when it’s hot out! Very central location. I do love the subtle pink accents. Would come back again!
- ACAlexandra CristinOct 30, 20255.0I stay at The Langham New York twice a year, and the service is always impeccable. The same incredible team has been there for years you can feel how much they care about their guests. Sean at the front desk is so helpful, and the bellmen and doormen are always so warm and professional. The rooms are nice and spacious. After long workdays in the city, I’d come back to little macaron treats, a bottle of wine, and thoughtful surprises that made me feel right at home. When I had to extend my stay, they went above and beyond every single night. The turndown service, room service, everything they truly go above and beyond for the guests. It’s understated luxury at its best...elegant, spotless, and low-key in all the right ways. I’ve stayed at the Aman and the Four Seasons, but nothing compares to The Langham. I have a hard time wanting to leave. They care about the customer and have thought every single travel pain point to ensure its a great stay.
Frequently Asked Questions About The Langham, New York, Fifth Avenue
What are the check-in and check-out times at The Langham, New York, Fifth Avenue?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is The Langham, New York, Fifth Avenue pet-friendly?
Yes, the hotel welcomes pets including dogs, but cats are not allowed.
Does the hotel offer breakfast options?
Yes, buffet breakfast is available for guests.
Is there a fitness center available at the hotel?
Yes, The Langham has a fitness center available for guests.
Are enhanced cleaning and sanitation measures in place at The Langham?
Yes, the hotel uses commercial grade disinfectants and enhanced cleaning in common and guest areas, with staff trained in cleaning procedures.
Does The Langham offer 24-hour front desk service and concierge?
Yes, there is a front desk available 24 hours and concierge service for guests.
Is valet parking available at the hotel?
Yes, valet parking is available for guests at The Langham.
Are there any nearby dining options guests might enjoy around the hotel?
Guests can enjoy dining at the nearby Empire State Building Grill for American cuisine or Ai Fiori for Italian food and drinks.
What nearby places can guests visit for coffee or a casual bakery experience?
Le Pain Quotidien, a bakery and cafe, is located nearby and is great for coffee and casual eats.
How can the nearby Midtown attractions help guests plan their visit?
The hotel is centrally located between Bryant Park and the Empire State Building, allowing guests easy access to these iconic landmarks before or after their stay.