The Hilton Club - New York

4.2
821 reviews

About

Hotel
The Hilton Club New York is superbly located on the 36th, 37th and 38th floors of the renowned New York Hilton Midtown. Within a half mile, reach Fifth Avenue, Central Park, Carnegie Hall, Times Square, Radio City Music Hall, and the Rockefeller Center. We have on-site dining, an on-site bar, and a fitness center. The Hilton Club New York offers an exclusive check-in on the 37th Floor just for Hilton Club hotel guests, and features Studio, One- and Two-bedroom Suites. Complimentary high-speed wireless Internet access is available in all rooms. Relax in our studio rooms with king beds, and our one- and two-bedroom suites with a queen sofa bed and spacious living room with breakfast table. All accommodations include therapeutic showers and spa-quality bath amenities. Guests of the Hilton Club have charge privileges at the restaurants, fitness center, spa and retail outlets of the Hilton New York.

Location

The Hilton Club - New York
1335 Avenue Of The Americas, New York, NY
10019, United States

Hours

Reviews

4.2
821 reviews
5 stars
454
4 stars
200
3 stars
78
2 stars
35
1 star
54

What are people saying?

AI-generated from recent customer reviews

Room Quality

Mixed feedback on room cleanliness and maintenance; some rooms were reported as dirty or outdated, while others were spacious and well-kept.

Location

Consistently praised for its excellent location, close to major attractions and public transport.

Service

Service quality varied; while some guests highlighted friendly and professional staff, others reported rude or unhelpful interactions.

Amenities

Amenities such as the gym and lounge received positive remarks, but there were complaints about the lack of basic items like coffee makers in rooms.

Elevator Issues

Frequent complaints about slow and malfunctioning elevators, leading to long wait times.
  • AS
    Ahmad Al Sbui
    Nov 17, 2025
    5.0
    Thanks Jojo you are amazing.
  • MM
    Melissa Murray
    Nov 16, 2025
    2.0
    Really not a great experience. Got checked into a room that was occupied, the room we were sold was overbooked and we had to SHARE A BED, food was mid at best and the elevators barely work - wait of 3-5min almost every time.
  • CP
    Cary Pooler
    Oct 15, 2025
    5.0
    Stayed in the Junior King Suite at the Hilton Club and really enjoyed it. The room was spacious and well laid out, with a comfortable bed and a relaxing sitting area. The bathroom was clean and modern, with a great soaking tub. Tye queen foldout was perfect for a teen and quite comfortable. Overall, a pleasant and comfortable stay, would definitely book again.
  • DS
    D S
    Oct 15, 2025
    1.0
    Total disappointment staying at this Hilton. Room was dirty and full of dust that gave me breathing issues. Elevators are slow and you’re waiting for 15-20 minutes to get down or up to your room. Overpriced hotel
  • MG
    Maor Greenberg
    Oct 14, 2025
    1.0
    The room smells dirty and moldy, there is no water, the sheets are stained, and the list goes on. I recommend staying away from this hotel! I have changed multiple rooms and they are all the same. Don't forget to bring a bottle of water with you as the room doesn't come with one.

Frequently Asked Questions About The Hilton Club - New York

What types of rooms are available at The Hilton Club - New York?

The Hilton Club New York offers studio rooms with king beds, and one- and two-bedroom suites including a queen sofa bed and spacious living room.

Is there free Wi-Fi available for guests?

Yes, complimentary high-speed wireless Internet access is available in all rooms and public areas.