The Hilton Club New York is superbly located on the 36th, 37th and 38th floors of the renowned New York Hilton Midtown. Within a half mile, reach Fifth Avenue, Central Park, Carnegie Hall, Times Square, Radio City Music Hall, and the Rockefeller Center. We have on-site dining, an on-site bar, and a fitness center.
The Hilton Club New York offers an exclusive check-in on the 37th Floor just for Hilton Club hotel guests, and features Studio, One- and Two-bedroom Suites. Complimentary high-speed wireless Internet access is available in all rooms.
Relax in our studio rooms with king beds, and our one- and two-bedroom suites with a queen sofa bed and spacious living room with breakfast table. All accommodations include therapeutic showers and spa-quality bath amenities.
Guests of the Hilton Club have charge privileges at the restaurants, fitness center, spa and retail outlets of the Hilton New York.
Mixed feedback on room cleanliness and maintenance; some rooms were reported as dirty or outdated, while others were spacious and well-kept.
Location
Consistently praised for its excellent location, close to major attractions and public transport.
Service
Service quality varied; while some guests highlighted friendly and professional staff, others reported rude or unhelpful interactions.
Amenities
Amenities such as the gym and lounge received positive remarks, but there were complaints about the lack of basic items like coffee makers in rooms.
Elevator Issues
Frequent complaints about slow and malfunctioning elevators, leading to long wait times.
AS
Ahmad Al Sbui
Nov 17, 2025
5.0
Thanks Jojo you are amazing.
MM
Melissa Murray
Nov 16, 2025
2.0
Really not a great experience. Got checked into a room that was occupied, the room we were sold was overbooked and we had to SHARE A BED, food was mid at best and the elevators barely work - wait of 3-5min almost every time.
CP
Cary Pooler
Oct 15, 2025
5.0
Stayed in the Junior King Suite at the Hilton Club and really enjoyed it. The room was spacious and well laid out, with a comfortable bed and a relaxing sitting area. The bathroom was clean and modern, with a great soaking tub. Tye queen foldout was perfect for a teen and quite comfortable. Overall, a pleasant and comfortable stay, would definitely book again.
DS
D S
Oct 15, 2025
1.0
Total disappointment staying at this Hilton. Room was dirty and full of dust that gave me breathing issues. Elevators are slow and you’re waiting for 15-20 minutes to get down or up to your room. Overpriced hotel
MG
Maor Greenberg
Oct 14, 2025
1.0
The room smells dirty and moldy, there is no water, the sheets are stained, and the list goes on.
I recommend staying away from this hotel!
I have changed multiple rooms and they are all the same.
Don't forget to bring a bottle of water with you as the room doesn't come with one.
Frequently Asked Questions About The Hilton Club - New York
What types of rooms are available at The Hilton Club - New York?
The Hilton Club New York offers studio rooms with king beds, and one- and two-bedroom suites including a queen sofa bed and spacious living room.
Is there free Wi-Fi available for guests?
Yes, complimentary high-speed wireless Internet access is available in all rooms and public areas.
What dining options are available on-site?
There are three restaurants and a bar available on-site for guests at The Hilton Club New York.
Does the hotel offer parking for guests?
Yes, parking is available along with valet parking services at The Hilton Club New York.
What fitness and wellness amenities does the hotel provide?
The hotel features a free fitness center with equipment like elliptical machines, treadmills, free weights, and weight machines, plus a sauna.
Are accommodations and facilities accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and offers accessible parking and elevators for guests with mobility requirements.
What are the check-in and check-out times at The Hilton Club?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Are there nearby hotels to consider during my stay?
Yes, nearby hotels include the Midtown Hilton Hotel, M.ART Hotel, New York Hilton Midtown, and Hilton Grand Vacations, offering various accommodation options close to The Hilton Club.
What nearby transportation services can assist guests traveling to and from the hotel?
Nearby transportation options include limo services such as Capricorn and Limoliner, which can help guests with airport transfers or local travel.
Are there nearby dining or entertainment venues that guests can visit?
Guests can enjoy nearby dining at Halal Boys and Herb N' Kitchen, or explore arts and entertainment at the NY Empire State Tattoo Expo.