The Fifth Avenue Hotel

Reviews

• MA

  Marc Ambrose

  Feb 24, 2026
  5.0
  The Fifth is a beautiful property, but the team working there is what makes it 5-Star. From curb to room, everyone is warm and engaging but not overbearing. The butler team is on point. Angel greeted us and made sure we had everything we needed. The housekeeping team was super quick with a couple of requests. Cheryl, in The Portrait Bar and Rafael in Cafè Carmellini were both great to speak with and very intentional in their service. I also had the pleasure of interacting with Karys and Adam. Both are top notch leaders!
• KC

  Kore Chan

  Feb 22, 2026
  4.0
  Overall, this is one of the best hotels that I've stayed at. The rooms are fantastic and the decor is top-notch. I really enjoyed the little touches like the free snacks in the maxibar and the heated bathroom floor. Like the other reviews, the service is excellent but falls slightly short of what I expect from a 5 star hotel. For example: - When we arrived and pulled into the valet area, there was no one to greet us or open the front door of the hotel despite the hotel asking for our time of arrival, which we provided. - The first day of housekeeping, the roll of toilet paper was removed from the toilet paper holder, leaving it empty when we returned to the room. Additionally, the snacks in the maxibar were not refilled until we asked - however, they were on the second day. - On the day of our departure, we asked for our car to be brought to the valet area with a 90 minute notice but the concierge / valet had to scramble to get our car and took about 20 minutes after the requested time while we stood in the lobby waiting for it, which made us late for a reservation.
• HC

  Holly Crossley

  Feb 17, 2026
  5.0
  We stayed at The Fifth Avenue Hotel for two weeks and had a wonderful experience from the moment we arrived. We chose this hotel as the place we wanted to stay while celebrating our wedding, which took place halfway through our trip with a simple ceremony in Central Park and it turned out to be the perfect choice. Check‑in was seamless, and we were delighted to receive an upgraded room on arrival. Waiting for us was a chilled bottle of champagne and a handwritten note congratulating us on our upcoming wedding. It was such a thoughtful gesture and set the tone for an unforgettable stay. The room was stunning but warm and homely at the same time and the bed was to die for. Throughout our visit, the staff were exceptional. The concierge team were consistently kind, warm, and genuinely helpful, always ready with recommendations or assistance whenever we needed it. The butler service was another highlight - they surprised us with countless little gifts and treats during our stay, each one adding an extra layer of delight and making us feel truly looked after, especially the delicious cookies that unfortunately we couldn't eat all of them! Housekeeping also went above and beyond. They noticed the small things that made a big difference - cable ties to organise our charging cables, an extra bedside table when they saw I had lots of bits and pieces, extra water because they realised how much we drank, and additional makeup pads without us ever having to ask. These thoughtful touches made the room feel personalised and incredibly comfortable. Even the bar staff at The Portrait Bar made our celebration feel special. When they heard about our wedding, they made a fuss in the loveliest way and surprised us with a congratulatory drink, another moment that made us feel genuinely valued as guests. In every possible way, the team made our stay feel magical and wonderfully homely. After two weeks, it truly felt like a place we belonged. My favorite part of everyday was getting back to the hotel. I cannot wait to return.
• SS

  Shani

  Feb 15, 2026
  5.0
  The lobby is absolutely stunning! Elegant and cozy spot if you’re looking for a chic place to work during the day, meet someone, or just soak in the atmosphere. Service feels polished without being stuffy, and the whole space has that classic New York luxury vibe. I took myself out on a solo date and loved it! The brunch menu is $65 per person, which I found reasonable considering how much food you get (though be aware that brunch menu is only available on the weekend).
• DJ

  Dan Cumberland jr

  Feb 11, 2026
  5.0
  We had an amazing experience at The Fifth Avenue Hotel. The staff were super polite and welcoming from the moment we arrived; especially the doorman, who was genuinely kind and helpful every time we came and went. The Portrait Bar staff also deserve a special shoutout: attentive, friendly, and made the whole experience feel elevated without being stuffy. The rooms were absolutely beautiful spacious, comfortable, and thoughtfully designed with every detail feeling high-end. On top of that, the location is perfect and incredibly easy to get to, which made getting around the city effortless. We’ll definitely be back.

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