PUBLIC Hotel

Reviews

• AM

  Alex Mangual

  1 day ago
  4.0
  It was a pretty cool hotel. I did like most of the decor however the second floor bar near the white sofas was very blah.. the bartender there was not very friendly and it felt like we were inconveniencing him by ordering a cocktail. When we asked him for a menu he handed me one that was caked in ketchup. He did not crack a smile once and just kept banging away as he made drinks. He did mention he was from NJ and he doesn’t not represent us well.On a bright side he made a good cocktail. Since that bar experience was not very welcoming we decided to try the rood. I had a much better experience there. There was a Hispanic bartender from the Bronx there that really changed the experience. The hotel room itself was not bad for the price point. My wife liked the cute decor. What we didn’t like was how the shower water spills out to the toilet area, yuck… I would possibly revisit this hotel again but yes this is a party hotel. The noise on a Saturday night will keep you up if you’re a soft sleeper.
• BC

  Bella Cowan

  2 days ago
  1.0
  My first review has been deleted. The worst experience I have ever had. My first review also I’ve ever left as bad experiences I normally brush off but this was next level. From key cards not working almost every single time you would attempt to enter your room, coming down to be challenged about who you are and staff asking security to escort me to my room to check ID and being so passive aggressive I was in tears with anxiety. Being awake every single night to banging and music and the hotel lobby like a club, we couldn’t get to our room one of the nights due to the hallway to our room being used as an Instagram influencer private photoshoot. Insanity is all I can say. On check in, I paid 2.7k. They decided to hold it and not take the money out, although the money was on hold it had left my bank balance and in my pending transactions.. At the airport I went to my banking app and public hotel had attempted over 10k in charges within 2/3 hours and my card had instantly blocked. I had instantly emailed them asking what was going on and was accused that I had left without paying. False information they didn’t contact me just kept trying to take money. I informed them I had to return to my country to get my bank to be unblocked and release payment to them. They did not stop and kept trying to attempt another 10/15k over the following week and this resulted in my bank refusing to unblock and a fraud team investigation. I’ve never experienced anything like this in my whole life. They then attempted another card I paid for a bottle of water with their cafe and was successful. Overall attempted to take 20-25k of charges within one week. Just avoid. My bank and international fraud team are still looking into this. The distress it caused was horrible and I don’t want anyone to have to experience this also. On check out charged an extra 360$ I questioned it to be told it’s a part of their policy all access fee despite on booking email Jazim telling me that 2.7k includes all charges. It feels like a huge scam. So disappointing.
• VC

  Valeria Camargo

  4 days ago
  5.0
  We had the most incredible experience staying in the penthouse room for a bachelorette weekend, and I truly cannot say enough wonderful things. The room itself was breathtaking; massive windows with gorgeous panoramic views, so much natural light, and an incredibly spacious layout that made it perfect for hosting a little pregame. The bathroom felt absolutely lavish and spa-like and the perfect place for the bride to get ready. Every corner of the suite felt elevated and intentional. I’m an event designer and was able to tailor the room to fit my creative vision perfectly! What truly made the experience unforgettable, though, was the staff! From the front desk to the restaurant, every single person went above and beyond to make us feel celebrated and welcomed. They were attentive, warm, and always greeted us with genuine smiles. No request felt too small; they were always incredibly helpful and accommodating. Shout out to Ellis at the front desk whose amazing energy and comedic banter was the perfect welcome. Angelica who had such a positive attitude when helping us with all of our belongings and getting things into the room. Shannon who helped us as well was great! A very special thank you to Leilani, the Director of Experience. She knew this was such an important moment for us and made it her mission to ensure we were having the absolute best time. The whole team, everyone else is incredible! They even surprised us with a beautiful handwritten note and chocolates which was such a thoughtful touch and made the whole weekend feel even more personal and memorable. Everything was so incredibly organized and clean! Our guests kept saying how elevated the entire experience felt, and our bride was completely blown away! We would absolutely stay here again! Truly five stars all around.
• AD

  Akshay Dubey

  6 days ago
  5.0
  The Public is a great hotel if you're looking for a high energy hotel to explore New York. The rooms are very well designed with every inch utilized smartly and also great use of technology. There are a couple of small improvements I would suggest (a shelf in the bathroom, a hook for a towel etc.) but nothing glaring. The hotel is also a center of activity with a nightclub, rooftop, bar, cafe and restaurant which means you can spend an entire weekend just in the property though you won't want to as it is in an amazing location in LES, steps from Soho and the subway station which means you can't run out of things to do. Also I was in a rush when I left so didn't review the bill - there was a small error and they rectified it within a couple of hours of me emailing them which was awesome. Also the staff and service is wonderful all around. Will definitely be back.
• GZ

  Gabriela Zarza

  Feb 17, 2026
  1.0
  I recently stayed at this hotel in NYC and unfortunately had a terrible experience. During my stay, a pipeline burst, leaving the entire hotel without water for almost a full day. When the water finally came back on, it was brown and visibly dirty coming out of the faucet. On top of that, there was no hot water. I was forced to take a freezing cold shower while it was extremely cold outside, which was completely unacceptable and incredibly uncomfortable. To make matters worse, the hotel atmosphere felt chaotic the entire time. The lobby was constantly filled with people partying, drinking, and acting disorderly. There were ppl running up and down the hallways screaming late into the night. It felt more like a nightclub than a hotel, and it was impossible to relax or feel comfortable. Overall, the lack of basic necessities like clean running water combined with the constant noise and lack of control over ppl behavior, made this one of the worst hotel experiences I’ve had. I would not recommend staying here if you’re looking for a comfortable or peaceful stay.

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