Certified by Motto by Hilton New York City Times Square • Mar 01, 2026
About
Certified by Motto by Hilton New York City Times Square • Mar 01, 2026
HotelHilton
Daily Mandatory Destination Charge includes: Premium guest internet access: daily $10 food and beverage credit for use in all Motto Hotel outlets: 1 Crunch Fitness pass: 1 Citi Bike rental unlimited pass: 2 premium bottled waters. Find us in the heart of Midtown, a short walk from Times Square, Radio City Music Hall, and Rockefeller Center. Nearby are many restaurants, coffee shops and bars and the shopping of 5th Avenue is less than 10 minutes away. Enjoy our modern, flexible, pet-friendly rooms, and our fitness center.
Location
Certified by Motto by Hilton New York City Times Square • Mar 01, 2026
Certified by Motto by Hilton New York City Times Square • Mar 01, 2026
Reviews
3.9
869 reviews
5 stars
456
4 stars
158
3 stars
88
2 stars
51
1 star
116
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is praised for its excellent location near Times Square, making it convenient for exploring the city.
Room Size
Many guests noted that the rooms are very small, which is typical for NYC, but some found them well-designed and functional.
Staff Service
Customer service received mixed reviews; while some guests highlighted friendly and helpful staff, others reported rude or unhelpful interactions.
Cleanliness
The hotel generally received positive remarks for cleanliness, although some guests reported issues with dirty rooms or inadequate housekeeping.
Noise Levels
Several reviews mentioned thin walls leading to noise disturbances from adjacent rooms, impacting sleep quality.
MA
Miss Adventure
5 days ago
5.0
This hotel is very centrally located, making it convenient for tourists. Because of its location, it’s on the pricier side, but the stay was very comfortable. The room is quite small, especially the bathroom, which offers very little privacy — so it’s better suited for single occupancy. The bedding was very comfortable, and the amenities were great. I would love to return.
The only downside is the check-in time at 4 pm and check-out at 10 am, which felt a bit rushed.
GC
Gina Clark
Jan 6, 2026
1.0
Hotel manager will not allow me to change my dates. I was asking to move my dates up by three days, PAY the HIGHER room rate, and cancel my first booking. There is no reason for the hotel to not honor this. I am a Hilton member and always stay with them. The hotel makes money from this change I'm asking for since room rates are way higher now than my original booking. This is so disheartening.
RK
Rita Kampmann
Jan 6, 2026
5.0
Wir waren 5 Tage in NY im Hilton Motto und waren sehr zufrieden. Top Lage, Zimmer schön und sauber. Wir waren im 27 Stock und hatten eine wunderschöne Aussicht. Wir würden jederzeit wieder buchen. Absolut empfehlenswert.
JR
Jen R
Jan 5, 2026
5.0
We loved our stay at the Motto By Hilton in NYC Times Square. The location is absolutely perfect, super close to Times Square, Rockefeller Center, Radio City Music Hall, Broadway Shows, Fifth Avenue shopping, etc. We stayed on the 22nd floor, and found the hotel to be super quiet. The housekeeping staff was great, and kept us stocked with complimentary water. We felt really safe as the elevators were completely run by key card, so you could only access your particular floor. Yes, the room is tiny, but it works just fine for a couple or single traveler. We were on a Mother/Teenage son trip, and the twin bunk bed over queen bed room was perfect for us. Privacy is somewhat limited, so be aware if visiting with friends. All in all it was a great stay, and we will plan to return.
KM
Keiron Miles
Dec 30, 2025
5.0
This stay hit the spot! It is right there near Times Square and super close to Rockefeller Center. It’s near so much.
There’s a late night pizza shop and “corner store” right in front of the doors. As you can imagine, the rooms are very small as it is in Times Square. But it’s super comfortable and they’ve done a good job creating storage spaces. It’s honestly smartly designed for a small space. The bed was comfortable and it’s a bougie shower. The two bottle waters they gave you are aluminum so They are refillable. Also included in the resort fee is a $10 food and beverage credit: I think the bar and the restaurant were open till around 11 PM. They also gave a complementary snack, which were some really good chocolate wafers. The service was fantastic, I had a couple requests and they tended to them immediately! Then on my checkout day, they had a host ready to receive bags to hold for the day; You didn’t have to chase somebody down.
Frequently Asked Questions About Motto by Hilton New York City Times Square
What are the check-in and check-out times at Motto by Hilton New York City Times Square?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Is Motto by Hilton New York City Times Square pet-friendly?
Yes, both cats and dogs are welcome at this hotel.
Does Motto by Hilton New York City Times Square offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas along with public internet terminals.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel provides accessible parking and an accessible elevator, ensuring mobility accessibility.
Are there fitness facilities at Motto by Hilton New York City Times Square?
Yes, a fitness center is available free of charge for guests.
Does the hotel have a 24-hour front desk service?
Yes, the front desk is available 24 hours a day.
Is smoking allowed at Motto by Hilton New York City Times Square?
No, this is a smoke-free property.
What nearby entertainment options are available near Motto by Hilton New York City Times Square?
Guests can visit popular venues such as Radio City Music Hall, Times Square, and the James Earl Jones Theatre, all within walking distance.
Are there good dining and nightlife options near the hotel?
Yes, nearby you can find places like The Alderman restaurant, Interlude Rooftop Lounge, RT60 Rooftop Bar and Lounge, and Pink Lilly bar offering dining and nightlife experiences.
Where can guests find parking near Motto by Hilton New York City Times Square?
Guests can use the GMC Parking Sun Garage or Robo Park Garage located nearby for parking needs.
Brand Certified Facts from Motto by Hilton New York City Times Square
Motto by Hilton New York City Times Square partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: